Digitalize Your
F&B Operations Today

Empower your business to accept QR code ordering and online table reservations on top of your online ordering system with an all-in-one system that streamlines how you work.

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Contact us to find out more about our all-in-one F&B solution that streamlines your operations.

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    Solutions
    Solutions
    Solutions
    Solutions

    All-In-One F&B Solution To Close Up The Gaps

    Solutions
    F&B SOLUTIONS
    Solutions

    All-In-One F&B Solution To
    Streamline Your F&B Operations

    Our all-in-one solution brings all your F&B data together and puts it into one place so you don’t have to manage an exhaustive number of apps or devices just to run your business.

    You’ll be able to manage multiple outlets and handle dine-in, takeaway, delivery and third-party marketplace orders from the add-on POS devices. Your team can work smoother with automated transactions thanks to Integrated payment gateways and logistics partners. And with your own ecommerce website, you’ll have the power to do away with third-party commissions and take full control of your brand and customer data.

    Seamless Payment Collection and Reconciliation

    Customers can choose to pay through PayNow or credit card. All payments collected can be viewed under our DBS IDEAL at the end of the day

    Omni-Channel Membership System

    Reward new and existing customers with loyalty points and discounts whether they dine-in or place online orders. Use order data collected to gain insights into customer behaviour and product sales to make better business decisions.

    Omni-Channel Reporting & Insights

    Make better business decisions with advanced & actionable insights. Understand your customers via our Omni-channel reporting and insights where you can gain information such as what are your best sellers during lunch hours, Online and In-store.

    What You Get

    F&B SOLUTIONS

    Digital Ordering Platform

    Select from 1 of our 3 pre-defined websites, designed for great ordering interaction and deploy your business website quickly within 5 BUSINESS DAYS*, alongside key seamless integration with:

    No Commission Charged Per Order
    No Commission Charged Per Order
    Omni-Channel Membership
    Omni-Channel Membership
    Payment Gateway Integration (Stripe, Omise, Paypal)
    Payment Gateway Integration (Stripe, Omise, Paypal)
    Multi-Channel Logistics Integration
    Multi-Channel Logistics Integration
    Direct Payment Integration (DBS)
    Direct Payment Integration (DBS)
    Omni-Channel Reporting & Insights
    Omni-Channel Reporting & Insights
    In-Store QR Code Self-Ordering
    In-Store QR Code Self-Ordering
    Online Table Reservation for Dine In
    Online Table Reservation for Dine In
    In-Store Waiter Assisted Ordering
    In-Store Waiter Assisted Ordering
    ASAP Food Directory For Consumers
    ASAP Food Directory For Consumers

    Compatible Add On Hardware

    Enhance business operations by allowing e-store management directly on the ordering devices.

    IMin D4-504 Desktop Point of Sale System
    IMin D4-504 Desktop Point of Sale System
    Use to receive online and front-of-house orders and synchronize them with your back of house thermal printers for order processing.
    IMin D4-504 Desktop Point of Sale System
    IMin D4-504 Desktop Point of Sale System
    The shop’s good helper. A desktop-style integrated Point of Sale hardware that allows remote point of view, front desk settlement, bills printing, and other functions.
    PAX A930 Android Mobile Payment Terminal
    PAX A930 Android Mobile Payment Terminal
    All-Inclusive payment terminal capable of processing all modes of payment from physical chip and contactless cards to a dizzying array of digital payments and QR codes.
    iMin A2-201 Thermal Printer
    iMin A2-201 Thermal Printer
    A 80mm printer configured to print out receipts and/or orders at front, and back of house, closing up the gaps for any operational challenge.
    iMin Cash Drawer
    iMin Cash Drawer
    An electronic cash drawer connected to your system for safekeeping of cash.

    Food Directory

    Add Salt Add Pepper (ASAP) empowering SMEs with our digital marketing expertise and tech development capabilities. ASAP acts as a strong advertising partner and provides a marketplace platform for all SMEs. Helping businesses and consumers build strong-knitted communities for better-than-ever customer loyalty, marketing efficiency and brand authenticity. Enjoy more outreach and exposure via ASAP Food Directory. Our F&B solution is integrated with ASAP Food Directory. Your brand will have the chance to ride on the audience wave driven from ASAP’s advertising campaigns on Facebook, Instagram, YouTube and Google Ads. With incentive rewards in the form of vouchers fully funded by ASAP, merchants get to benefit from high consumer retention, repeat business and an ever-increasing basket of new customers.

    ENGAGE

    Get Up to 80% Funding with Productivity Solutions Grant

    Engage our F&B team to start your seamless All-In-One F&B operations journey with us.

    What is Productivity Solutions Grant (PSG)?

    As a pre-approved vendor for the Productivity Solutions Grant (PSG) for three consecutive years, FirstCom Solutions has been helping countless small-medium enterprises (SMEs) implement e-commerce solutions to scale and grow their business. The PSG supports companies who are looking to adopt IT solutions to enhance their business processes. Besides sector-specific solutions, PSG provides up to 80% funding for approved digital solutions, such as FirstCom’s Online Ordering & Payment System.

    The PSG is a government grant in Singapore that supports local SMEs who want to utilize IT solutions and equipment for their business operations. PSG covers many IT solutions for various industries such as retail, construction, food, and also solutions in business management, processes and systems, such as customer management, inventory management, financial management. Check out a list of what PSG covers here.
    As recently announced in the Singapore Budget 2021, the maximum support of 80% has recently been extended and the new ending date to apply is 31 March 2022.
    The following supporting documents are required for a successful PSG application: 1. Purchase order or signed acceptance of quotation/contract 2. Invoice 3. Screenshots showing the company’s name and name of e-commerce solution 4. Licence number(s) of software with minimum one-month usage report 5. Receipt or copy of cheque payment 6. Bank statement showing the payment
    SMEs may apply for more than one solution under the PSG but the deployment location of each solution must differ. Grants for applications supported by Enterprise Singapore (ESG) are capped at $30,000 for each business entity between 1 April to 31 March of every year.
    Eligibility

    Your business must:

    • Registered and operating in Singapore
    • Have a minimum of 30% local shareholding
    • Looking for Singapore-based IT solutions

    If you’re an SME registered and operating in Singapore with a minimum of 30% local shareholding and looking for IT solutions such as our eCommerce website development, you’re in luck! You’re eligible for the PSG.

    For start-ups with less than 6 months of operating period, you can still apply for PSG, subject to an assessment by Enterprise Singapore (ESG).

    More questions?

    Click here for more information

    Why FirstCom Solutions?

    We have Served Over 5,500 Clients Since 2010

    Building websites for more than 10 years with over 5,500 clients from every industry imaginable
    — we know exactly what makes a good eCommerce website front and back.

    We have Served Over 5,500 Clients Since 2010
    One-Stop Center for All Your Needs in Going Digital

    Web development agency, digital marketing agency, digital solutions agency — we’re all of that and more. If your goal is to take your business from offline to online, we’ll be the only agency you need to go digital with.

    One-Stop Center for All Your Needs in Going Digital
    Local Employees backed by a Strong Offshore Team

    From digital marketers to web developers, ad optimisers, producers and account servicing executives — FirstCom’s departments are staffed by Singaporeans in tune with local trends to craft relevant messages for your campaign.

    Local Employees backed by a Strong Offshore Team
    First Digital Agency PSG Vendor Since 2018

    The Productivity Solutions Grant (PSG) is an initiative by IMDA to help companies adopt technology solutions to improve productivity and enhance business processes. We were the first digital agency to be approved as a PSG vendor, and have continued to be one ever since.

    First Digital Agency PSG Vendor Since 2018
    In-house Production and Studio Team

    Dive straight into creating videos for your brand with a ready-made team and resources. Our office hosts a full-fledged production studio with professional-grade equipment. We’re also able to provide talent and video marketing to make sure your promotional videos get the attention it deserves.

    In-house Production and Studio Team
    Rated 4.5 Stars by more than 460 Reviewers on Google

    Need proof on how we work? We are the most reviewed digital agency in Singapore. Over 460 satisfied clients have left their feedback and given us an average of 4.5 stars on Google reviews.

    Rated 4.5 Stars by more than 460 Reviewers on Google

    Our Clientele

    Solutions

    Receive Up to 80% Funding Support for Advanced Digital Solutions

    Contact us for a non-obligatory consultation on how to run an omni-channel F&B business today.

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