Client Testimonials

Firstcom Solutions

Trusted by More Than Thousands of Clients All Across Singapore

From small businesses to startups, scale-ups and everything in between, our clients come in different sizes across every industry. No matter who you are, we customise our solutions to help achieve your business objectives. Let our clients tell you what it is like to work with us.

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With over a decade of experience in the digital industry, we’ve garnered many awards, accreditations and partnerships for our work and expertise.

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What Our Customer Says

Don’t take our word for it. Hear it from the people we’ve worked with.

National Day Parade 2020
Testimonial
Dear Rochelle,

This has been a truly unprecedented year. COVID-19 tried to test our mettle and challenged us in many ways. However, we were undeterred in our commitment to commemorate our National Day and adapted NDP2020’s approach in response to the circumstances. On 9 August 2020, Singaporeans came out in full force. We demonstrated our resolve as one united people and underscored our determination to overcome challenges together.

With the limitations of the COVID-19 safety measures imposed on NDP2020, it was imperative to bring the celebrations to the digital realm, to reach out to more Singaporeans. Rochelle led her team of designers to design content for the social media platforms of NDPeeps, and was also involved in the initial planning and support for the forecast of the overall strategic communications framework. Her support in the NDPeeps platforms was crucial in boosting our engagement levels and creating content to generate buzz and awareness of the novel ways of celebrating NDP. We thank Rochelle and her dedicated staff for working around the clock to meet our requests, and also going above and beyond to make it happen for the NDPeeps. Rochelle and herteam can be proud to see their designs
used widely across NDPeeps Facebook, Instagram, YouTube and TikTok.

FirstCom Solutions Pte Ltd has been a valued partner with NDP for the fourth year counting, and we’re looking forward to many more.
On behalf of the NDP2020 Executive Committee, I thank you for your steadfast support and commitment.

Together, A Stronger Singapore!

CPT Oh Wen-Jing
NDP 2019
Testimonial
This letter serves to commend Firstcom Solutions Pte Ltd and the staffs for the services rendered to NDP 2019 (Branding, Publicity & Publications Committee).

Firstcom Solutions Pte Ltd, being a valued and trusted partner with NDP for many years, has once again supported NDP’19 by developing a wonderful and interactive website that suited the theme well. The service rendered was professional and assisted in the development of NDP 2019’s positive public image in the internet domain. By having a professional and competent team, Firstcom Solutions Pte Ltd was able to deliver the end products with promptly when requested.

Ms Aderlene Foo, as well as Mr Chen Weili, being the contacts between NDP 2019’s team and the team of Firstcom Solutions Pte Ltd, provided professional and prompt support through the entire NDP 2019 journey. They were always willing to value-add to the proposals and were ready to take on new challenges, seeking to out-perform what Firstcom Solutions Pte Ltd had provided in the past years.

On behalf of NDP 2019 Branding, Publicity and Publications Committee, I truly appreciate and commend Firstcom Solutions Pte Ltd and its staffs’ passion, as well as pursuit of both excellence and professionalism

CPT Jhovanie Tang, Hd New Media - Branding, Publicity & Publications
Tankfully Fresh
Testimonial
To Allen and the rest of the team,

We will like to express our heartfelt thanks and appreciation to Allen and his team in assisting and providing exemplary recommendation. He has also shown professionalism in his work and is very meticulous in details.

Allen has done outstanding job in managing our whole project and has gone the extra mile to ensure that the project is done to perfection.

Once again I would like to thank Allen and Firstcom Solutions Pte Ltd for reaching out and for the support they gave throughout the journey. It has been a wonderful experience and pleasure to work with the team. We look forward to continue working again in the very near future.

Jimmy and Madeline, Owners of Tankfully Fresh
Crab at Bay
Google Review
It was a great experience working with Zhi Chean to get my website up! She is always there to help and very responsive whenever I have any questions. I want to thank her for all the help she had provided through the journey. Thank you so much!

Catherine Neo
Teo Chuan Kee Minimart Pte Ltd
Google Review
Enlisted the help of Firstcom to digitalise my business by building a website during COVID and was very impressed by the work commitment by YouRen and Stephanie who assisted me throughout. I am thankful for Stephanie who ensured that my requests were met, and deeply appreciate YouRen’s help in my queries. He was responsive and on task, providing valuable feedback in the maintenance of the website!

CK Teo
Fish Tales
Google Review
Nicholas has helped our company Fish Tales really much on this project. He is very responsible with quick responses to our queries. This project has actually moved along so smoothly thanks to Nicholas and team. We appreciate his efforts very much. Kudos to his team!

Fish Tales
My NoNNa's Pte Ltd
Testimonial
Hi,

In reference to services rendered by the Team of FirstCom Solutions to My NoNNa’s Pte Ltd. I would highly commend FirstCom Solutions for the professional service standard, excellent website design and support provided to us during the project period. It is a pleasure to work with FirstCom Solutions, which they always provide very tailor-made advice and quality help to us quickly.

I would also like to give positive feedback to Jonathan Wee, who is from the Hosting and Maintenance Team. He has shown incredible professionalism and knowledge, keeping us updated and solving our issues timely. He was kind and understanding to us, tech-noobs, even when we ask silly questions. We met with a very tricky situation when transferring the hosting of our email and website, and it would not have been so successful without Jonathan’s kind assistance and strong support, assuring us that it wouldn’t be as painful as we thought it would be.

We have a very pleasant working experience with FirstCom and would like to thank them once again for their incredible work.

Warmest Regards,
Rae Mok
Kit Siang Wholesale Trading (Cuddle Gently)
Testimonial
To whom it may concern,

This letter would like to commend Kendrick Lim from FirstCom Solutions Pte Ltd on the professional services that was provided to us for this E-Commerce project. I would like to highlight my pleasant experience working with him, as he was able to grasp and understand the requirements for this website.

Kendrick is professional and dedicated in the project delivery. He is also very patient in assisting us even though we had little knowledge about using an e-commerce website. Kendrick even went the extra mile by assisting us after work hours which shows his passion and commitment to this project.

It has been a pleasure working with Kendrick & we would like to express our thanks to him for his services rendered in our project.

Yours Sincerely,
Kit Siang Whole Trading (Cuddle Gently)
The Curry Club
Google Review
We, The Frangipani have benefited and progressed a lot, thanks to Zhi Chean. She has serviced our account very well and we are truly satisfied with it. Regardless of the time she replies promptly and efficient always when we request for assistance for the backend. We never regretted choosing Firstcom solutions because of her and Sherlyn Yeo who was the Sales person. Zhi Chean patiently replies to our enquires always and goes extra mile to take videos and send it to us to train us & how to amend the backend things for our website. She also proposes good ideas for our website and constantly suggest promotions especially during the pandemic when business was bad. Firstcom have supported our business with ideas to generate more traffic to our website. Overall it is a wonderful experience to have engaged Firstcom solutions for our business. We highly recommend Firstcom Solutions for their services. Make sure to look for Zhi Chean when you engage them. She is a fantastic Project Executive and goes extra mile for the clients always. She never fails to assist if she can, and her replies are always very prompt and within the day even though its after her working hours. Thank you, Woo Zhi Chean! It is a pleasure working with you and having you as our Project Executive. We are lucky! All the best for your career and wishing you more success, you deserve a promotion!

The Curry Club
P5 Pte Ltd
Testimonial
Dear Jim,

I am writing this letter to commend Stephanie, who’s the project executive of our website development project (www.p5.com.sg). I joined the company in the mid of the project, Stephanie was very kind to walk me through the entire progress of the project and also willing to make a fair bit of changes to the entire web layout which was approved by us previously.

Stephanie is very knowledgeable and she knows her ground well, from visual design concept, web functionalities to execution of the entire project. Many a times, she helps us understand complicating tech terms using simple analogy, which is really helpful. Also, despite juggling couple of projects at any one time, Stephanie will always make it a point to reply our questions promptly and that really assured us, that our project are in her good hands and we know we can simply go to her for any updates or for any sort of professional advise and recommendation. When we encountered several issues during the final stage of the website going live., Stephanie and her team put in extra hours just so to resolve the issue for us, just so that we can launch our new website on time. In short, Stephanie is a capable, trust worthy and professional individual. We really appreciate her dedication and managing our project in a timely fashion.

Thank you too, Firstcom Solutions Pte Ltd and Stephanie for the awesome work done!

Warmest regards,
Rachel Teo
Achinos Asia Pte Ltd
Testimonial
Dear Sir/Madam,

We would like to commend the team working on developing our new website for the great work so far. It has been a pleasure working with Stephanie Teo, who has been able to understand our requirements well and even proactively suggested good ideas. She and the team were also able to go beyond the basic requirements to come up with designs, animations and functions that look and work great. In all, she and the team have surpassed our expectations and surprised us with their creativity and energy

Well done!

Sincerely,
Joseph Argiridis
S&M Pacific Cuisine Pte Ltd (Master Choy)
Testimonial
To whom it may concern,

I am writing this letter to express my sincere appreciation towards Xin Yi for helping Master Choy to digitize our business successfully.

Although Master Choy has close to 10 outlets in Singapore, our focus used to on offline sales only and hence, we did not have much digital presence. During our engagement with FirstCom Solutions, Xin Yi has been helpful and patient in guiding us through the process – from planning and strategizing, to execution and data analysis.

As such, not only has Master Choy’s brand awareness increased, we have also witnessed a surge in enquiries for our dishes when we started running advertisements.

Seeing that there is an increase in enquiries despite being new to digital marketing, we are convinced that digital marketing works and we are glad to have engaged FirstCom Solutions for their professional services!

Thank you!

Yours Sincerely,
May Lai (Senior Executive)
vlux lighting pte ltd
Testimonial
Dear Queenie,

Just wanted to drop you a note to say a big THANK YOU for your helping us to execute the Digital Marketing Programme which we took up from your company, Firstcom Solution.

We are glad to have you serviced our account as not only you have demonstrated your ability to understand our Marketing objective, more importantly you have gone that extra mile to assist us on many occasions to execute the plan effectively and managed to sort out the complicated administrative stuffs that came along.

You have also been very prompt and patient to act as a bridge to communicate with your other colleagues in another department. Given your abilities, knowledge and attitude, we are certain that you will excel in every way and definitely a great asset to Firstcom.

As we are approaching a new year, may we take this opportunity to wish you a healthy and smooth sailing 2021 ahead.

Once again, thank you very much and good job Queenie!

Douglas Lee
(Marketing Manager)
KJ Optometrists
Testimonial
We have engaged FirstCom Solutions to revamp our company’s website. Our project executive, Hui Lin, is very professional in managing our project. We are amazed at her efficiency at managing our requirements with care, and resolving our issues smoothly, so that we can launch our website as soon as possible.

We are satisfied with the web development experience and outcome of our website.

Best Regards,
Qi Zhi
D'Fine Catering Services
Testimonial
We started to engage FirstCom Solutions for our web design and development a few months ago. It is a right choice, and it has been an enjoyable experience working with their dedicated team, for our web development project. They meet our needs quickly, and are also experienced in providing top-notch recommendations to further improve on our website.

We would also like to commend on Huilin, our project executive, for her responsiveness, good work attitude and quality work provided to us so we can launch our website on time.

Thank you FirstCom team and Huilin!

Best Regards,
Victoria
Zare International Pte Ltd
Testimonial
To whom it may concern,

We at Zare International would like to share our experience on engaging FirstCom Solutions for our web development project for Optimus Pet. They are indeed a dedicated team of professionals in the field, and we gained a wealth of knowledge from working with them.

We would like to give special commendation to your digital marketing strategist Hui Lin, for going the extra mile to ensure the website was launched in time, and her prompt responses during our communications with her. We are confident that Hui Lin will go on to achieve many great things as an invaluable member of FirstCom Solutions. Thus, we would like to provide some feedback to help her on this.

While the website went live successfully, a few changes made on our end were not updated as well as they could have been. One suggestion to help resolve this would be to re-confirm the website content and changes with us before launching it.

Nevertheless, this still showcases her punctuality, and her unique sense of dedication and professional care for her clients was clearly present throughout our time spent working with her.

Well done, FirstCom team and Hui Lin!

Sincerely,
Janet Siew
(Marketing Executive)
Big O Morsels
Google Review
Raine inherited the project halfway from another project manager and we could immediately feel her drive and commitment to bring the project to completion. She provided ongoing support and whenever we have doubts or queries which we are very appreciative of. Thank you for enduring my endless queries.

Big O Morsels
Bike Image Motor Trading
Google Review
I would like to thank the Firstcomm team, especially Vincent for being prompt and helpful with all my queries during the website development phase, many bugs to iron out but nonetheless, he did it patiently. Highly recommended!

Bike Image Motor Trading
BSE Electrical Supplies Pte Ltd
Google Review
Had a great experience with Firstcom for our company web design. Especially thanks to Vincent for making the whole process smooth. Even after the launching of the website, he still very responsive to our queries. Definitely will recommend Firstcom to fellow friends and partners.

Kenneth Ng
Choice Optical
Google Review
Melissa Yeo is very professional and patient in her engagement with my company, Choice Optical, while helping out with our website development. She also goes the extra mile by ensuring that we are on track and does her utmost best in ensuring all our needs and wants are met. Will definitely patronize again if there is an opportunity, and will engage Melissa.

Choice Optical
Clarity Cars
Google Review
Over the few months of receiving service from Firstcom Solutions with regards to setting up of my company’s webpage and e commerce solutions, there is a particular staff worth commending. Youren is responsible and responsive, very prompt in his replies and actions and he definitely knows his scope of work very well. He is efficient, not even single hiccup occurred during his guidance. I dare to say, Youren is definitely an asset to his company.

Keep shining Youren, keep doing what you do best!

Clarity Cars
Cream in a Cup
Google Review
Zhi Chean is appointed to be my point of contact for developing of website, and I would like to thank her for being efficient, helpful and responsive. She always help me with well equipped knowledge.

Tricia Liau
De Bedding Affairs Pte Ltd
Google Review
Regarding the e-commerce webpage..first of all i would like to thanks the team which are very helpful
and responsive especially Vincent and Benjamin.thanks for your patience and hardwork!Cheers!

De Bedding Affairs Pte Ltd
EZ Kitchen
Google Review
Gisela, took over our project and she has been nothing short of fantastic. She guided us through everything and was very patient and accommodating with out ideas.

EZ Kitchen
Global Audio
Google Review
I am very pleased with the services received from FirstCom Solutions.
I will also like to complement one of their staff members, Ms Melisa Yeo, for her assistances. Melisa is very experience, and always keen to help.
I recalled one Sunday I what’s app Melisa with some website design questions. To my pleasant surprise, Melisa replied promptly, with multiple suggestions. That’s what i called a true professional.
Thank you Melisa! Much appreciated!

Global Audio
Gyoza Ya
Google Review
A shout out to Jeremy for the great service in assisting us with our website and replying to all our queries without any hesitation

Gyoza Ya
Heng Foh Tong
Google Review
Firstcom is able to resolve my technical matters quickly. Special complements to Jacob who is professional and responsive

Heng Foh Tong
JiaLe Textile
Google Review
A special thanks to Joyce Goh for assisting us! Joyce has been very patient and accommodating to us. Keep up the good work!

JiaLe Textile
Junnimed Services Pte Ltd
Google Review
Nicholas Shen has been very responsive in delivering the requirements and urgent requests from us. We are an SME company and just started out our E-commerce. Very grateful for his expertise, knowledge and help during these period to assist us in our multiple requests. We require almost 100% attention and time from Nicholas as there were some areas we are not familiar of. Once again, thank you for your great service and support in assisting us and now we can kick-start our E-commerce with a bang!

Sharon Lim
Lee's Confectionary
Google Review
I would like to express my utmost appreciation and gratitude towards Ms Zhi Chean for her outstanding professionalism, exemplary working attitude, patience, and dedication in working with me to create my e-commerce website.

She has been extremely meticulous and patient in every request and needs. Her involvement and contributions to my project has led to the successful launch of my website.

I would definitely recommend Ms Zhi Chean to other clients if needed

Yinquan Lee
LNK Trading
Google Review
I would like to thank Melisa for her professional service in revamping our website. Her product knowledge and technical know-how is excellent and coupled with her professionalism and experience, she is able to offer us good advice on how to improve our website design and offerings. Melisa is also very accommodating to some of our technical requests which are out of the norm. Last but not least, her high level of urgency definitely helps us to stay on schedule and ultimately launch our website in a timely manner. We are impressed and appreciative of Melisa and her team’s efforts! Kudos!

LNK Trading
Water for Life
Google Review
Nicholas and team were very prompt in their response and guidance on the setup of the website and they patiently went through the usage and functions of the new site for us as well.

Professional and friendly service rendered by them, it was a pleasant experience from start to finish. Thank you!

Soon Weizhi
London Fat Duck
Google Review
Jeremy is very helpful and responsive in our queries, taking time to explain to the team when necessary! Very that we were appointed him to manage our brand.

London Fat Duck
Magne Funiture Trading Pte Ltd
Google Review
Got my website done by Firstcom and I am pleased with their service! Job done within timeline and my consultant Nicholas was very responsive to all my requests! He is responsible and constantly update me on my website’s development.

Maycee Fong
MisterCrab Seafood
Google Review
We are pleased with Zhi Chean service as she manage to respond quickly when we need assistance. She is helpful as well even when we contact her during weekend or after work timing.

Qianlin Lynn
Nautical Growth
Google Review
Done my first e-commerce website with FirstCom. Glennis is very responsive and watched our timeline like a hawk. Delivery is awesome and very professional.

Nautical Growth
Olivye
Google Review
Zhi Chean has been very helpful and responsive to all queries I have regarding my website. I wish to thank her for all the hard work she had done. Thank you Zhi Chean!

Olivye
Oregon Optics
Google Review
Appreciate Youren for his excellent advice and service provided to us. Sure to recommend him to friend or anyone who intend to do a website.

Oregon Optics
Party Beary Fun
Google Review
If without Lauren and Brenna, we would probably rate firstcom negative. it was a disaster experience during the first two-month working with Leah who had resigned. So glad!! We would like to thank Lauren Tan and her team in accommodating our needs and doing extra work. She is very responsive and provide timely assistance. Being extremely patient and professional while getting our website towards our desired outcome. Greatly appreciated, Lauren and her teams, jason and Jack for all the hard works! Well done!

Party Beary Fun
Petite Fleur
Google Review
Jacob has been very helpful in assisting us with all the errors/issues that I’m having with our new website (Petite Fleur). His responsiveness and efficiency is top notch. My website was down a couple of times due to bandwidth issue and whenever I texted him, he responded and fixed it right away. I once texted him on a Saturday night 1am and he fixed it within the next 10 minutes. Very grateful to have him as our point of contact in FC

Patricia Tanuwijaya
Sin Chew Chinese Cultural Products Supermart Pte Ltd
Google Review
We, Sin Chew Chinese Cultural Products Supermart Pte Ltd would like to express our gratitude to Vincent Cheong for his great help in getting our E commerce website done.

He was very responsive, patient and executed our requests promptly. He also gave us lots of ideas and suggestions from his professionalism.

Would strongly recommend his service to any companies out there. Overall, “It’s a Great experience working with him!”

Tan Wee Khim
STF Technologies
Google Review
I like to thank the company especially Melisa Yeo for the service that they have provided. I have to credit Melisa for STF having been able to complete launching our website within the given timeframe if not for her consistence pushing. Though at time I do feel frustrated with her constant probing but as an employer, I also understand that is a trait of a good and responsible employee. Thank you Melisa for pushing me to make the effort to provide all the necessary information.

STF Technologies
Syifa Satay LLP
Google Review
Raine and team from Firstcom is really professional, knowledgeable and always there to help. It was really nice working with them. They will guide you thru every steps if in doubt.

Thank you Firstcom & Team

Desmond Tan
Gyoza Ya
Google Review
A shout out to Jeremy for the great service in assisting us with our website and replying to all our queries without any hesitation

Gyoza Ya
The Chinese Wedding Shop
Google Review
Glennis has been very responsive and prompt in all communication channels… She is able to see things from our point of view and provides valuable feedback based on her experience, thus we built a website together that’s far better than the previous websites that we have done…

The Chinese Wedding Shop
The Ocean Grocer
Google Review
Big Thanks to Glennis for all the responsive work and professionalism in setting up, and her service is excellent!

The Ocean Grocer
The Walking Vegetables
Google Review
I was impressed with the support I received from Jacob of Firstcom Solutions. What I loved about his support help was that it was extremely detailed and unapologetic about being practical and on point.

Before Jacob took over from 2 other persons who were assisting me, I took pains just to make it clear that the queries were made not to find faults but to work on solutions to market and sell more that’s all, as I had a lot frankly. So we need stuff ranging from:

Fast loading landing pages
SSL to work on subdomains
Initial confusion about Domain name and SSL have different charges after and before grant
Requests for multiple subdomains with SSL to point to my landing pages and possibly another mini store
Request LetsEcrypt SSL on the hosting so I don’t need to pay $50+/month for SSL for subdomains to Vodien
Better site’s performance grading. We are using lighthouse performance test as for now to enhance the site
Query whether to stay on current opencart platform instead of using woocommerce
Possibility of migrate back to our server, we will assist to transfer the web files!
Access our own cpanel independently as it’s hosted under you? Need ability to install plugins, hooks and additional pixels, chat box
Access daily backups..
Just to name a few…
I felt relieved by Jacob’s support after initially having problems with unresponsive support personals and ambiguous response to my first long list of issues which I was afraid they might deem as confrontational but I was just clarifying.

I will definitely be back in future as long as the support is as great as Jacob’s. He addressed my concerns point by point and will not move on unless resolved – even extending some help when it became a 50:50 situation. Support is now still ongoing as issues and requests are being addressed – fast responses and screenshots over WhatsApp are great service too. As long as they stay this way – I can only say, “I’m Lovin it”!

Muhammad Ikram
Tian Tian Le
Google Review
The website design is simple and functional. Glennis the person in charge of my project os very friendly and open. She is willing to answer my queries and very patient too. Thanks.

Tian Tian Le
Tong Sin Gee
Google Review
Working with Nicholas to launch our new ordering platform was very good! I look forward to good use for this! He has also helped me to with things that are not his scope of work and I appreciate him helping me out. 谢谢!

Hu Chiang Choon
Wan's Kitchen
Google Review
This is my first time engaging the services of FirstCom Solutions Pte Ltd to create an ordering system for use. The development process was seamless and smooth. FirstCom’s team, namely Aderlene & Nicholas as they are both very experienced and helpful in ensuring that this was done with minimal hiccups and it was a great experience for myself. I would also like to take this chance to thank the studio team for their support as well!

Florence Poon
Yong Heng Seng
Google Review
Firstcom team from start of presentation to recommendation the type of platform to use, layout, design that suit my company’s products & services are very professional.

Youren is appointed to assist me from start to completion of our company website.

He is very responsive, patience & helpful in all aspects and know his job well, even after office hours & on weekends.

I give firstcom & the team 5 stars!

Yong Heng Seng
VIM Auto Pte Ltd
Google Review
I’d like to thank n compliment Ms Joyce Goh for assisting us in our recent website project. Although she had her constraints, she made a real n sincere effort to help us to a successful completion. In fact it was due to her service that we did not cancel this project due to the negative starting point; the sales person was only focused on getting the cheque, while the first person assigned didn’t seem that keen assist as well. It was only after Joyce took over that she obliged n tried her best to bring this to fruition. And which she did! Thus please extend this compliment to her, it was well deserved. Thanks

VIM Auto Pte Ltd
Aaliyah's Pte Ltd
Testimonial
To whom it may concern,

We would like to take this opportunity to thank FirstCom Solutions team, especially Miss Hui Lin, for being a great help to us throughout the web development journey. The team is very helpful and professional in producing the website we need, and conduct training to ensure we know how to use the system well, it has been a breeze the launch the website in such a short period of time, as well as resolve our on-hand issues swiftly.

Thank you FirstCom Solutions for the pleasant experience.

Nora
Amazing Sesame Pte Ltd
Testimonial
Dear Sir/Mdm

I would like to compliment Firstcom for the hard work and good effort in providing us a strong and fruitful digital programme. The staff in-charge Ms. Eugenie Chew has been very helpful and been providing good recommendations for our online campaign.

Yours Sincerely,
Alexander Tok
Aspire Cuesports
Testimonial
We are very satisfied with the outcome of our ecommerce website. It has been a good choice to engage FirstCom Solutions for our web development project!

We would like to take this opportunity to thank HuiLin, your Project Executive for overseeing development of our website. She has shown her professionalism as a project executive throughout the whole website development process. We are thankful for having her managing our project.

Sincerely,
Kai Ming
BarkBuzz
Testimonial
To Eugenie and team,

We would like to express our thanks and gratitude for managing this project, assisting and providing us with many innovative recommendations.

Eugenie has been very patient with us, she showed her professionalism and is competent in her work. she is very friendly and approachable, and provided excellent customer services.

Thank you for reaching out to us, and for the great support, it has been a pleasant experience working with you.

Darren Ng, Manager
Bee's Cake Pte Ltd
Testimonial
To whom it may concern,

I am writing this letter to thank you for the outstanding services provided by your company during the 1-month campaign period. We are extremely satisfied with the programme as well as how your team handled our social media marketing during this one-month. Special compliments must be given to Rebecca who has been very patient and professional in guiding us through during this period, listening to and understanding our needs to come up with the right solutions and proposals.

Thank you all for your help during this period!

Yours Sincerely,
Christopher
Device Electronics Pte Ltd
Testimonial
To whom it may concern,

This letter would like to commend Kendrick Lim from FirstCom Solutions Pte Ltd on the pleasant experience that we have working with Kendrick on this E-Commerce project. It was an enjoyable process as kendrick is a very dedicated and patient individual who will follow through with every details of the project.

Kendrick has showed his professionalism and competency in this project with us. We appreciate the service rendered and would like to compliment Kendrick for this good services to our company.

It was an absolute pleasure working with Kendrick and we look forward to working together again sometime in the future.

Yours Sincerely,
Teo Bee Yen
Ensemble Music
Testimonial
To whom it may concern:

I got to know Jacob Chen when I engaged Firstcom Solutions to help improve my company’s Ecommerce site towards the end of 2020.

We faced many communications and technical issues right from the start of the project. On the day our website went live, it was plaque with bugs and issues. The project management team could not react to the many problems raised on a timely manner because they appear to have too many projects on hand. Eventually, my project was handed to the technical support team.

Initially, the technical support team’s response was met with delays too. Fortunately, all the loose ends were effectively tied when Jacob came into the picture.

Jacob continues to demonstrate great responsibilities and keeping me updated on the issues tackled. He even went the extra mile to offer his time and services should our website face technical issues over the weekends.

I have no reservation in recommending Jacob to anyone or to any organization.

Best Regards,
Clarence Sim
E-Rev Motor Sports
Google Review
Thank you FirstCom and Huilin for your wonderful help and professional services in providing us with a useful ecommerce platform.

Many thanks to Huilin for patience and timely support wherever we need help, even after the website has been completed!


Edward Loh
etch&bolts Pte Ltd
Testimonial
To whom concerned,

Firstly, a great thanks to Firstcom Solutions Pte Ltd for revamping our ecommerce website which we’d been procrastinating for 3 years. We’d actually consulted a few agencies before them and we just couldn’t get the right advice or reassurance that there will be no risk in porting our current products over swiftly.

Till date, we are still very grateful to have entrusted our website revamp to Firstcom Solution Pte Ltd. The team was very prompt in our questions and never failed to update us on the progress in order reassure us.

To cut it short! A big thank you to Brenna and team who had helped us through this! Highly recommended, just don’t be shy to approach them!

Zaelyn Tan
Fei Siong Group of Companies
Testimonial
Dear Sir/Mdm,

I am writing this letter to thank you for the services provided by your company during the 1-month Social Media Marketing campaign period.

We are happy with the programme and would also like to thank Desmond, who has been very patient and professional in guiding us throughout this period.

Thank you all for your help.

Yours Sincerely,
Eileen Teo
Graciousmart.sg Pte Ltd
Testimonial
To whom it may concern,

This letter would like to commend Kendrick Lim from FirstCom Solutions Pte Ltd. on the professional services that was provided to us for this E-Commerce project. Kendrick is a very dedicated and patient individual who will follow through with every details of the project.

We are very pleased with working with Kendrick and it was a pleasure having him onboard this digital transformation for our organization.

It has been a very smooth journey working with Kendrick and we enjoy working with him. We appreciate the service and would like to compliment Kendrick for his professionalism.

Yours Sincerely,
Shahirah Mohamed Salleh
Grupp Marketing Pte Ltd
Testimonial
Dear Queenie,

Thank you for your assistance, hard work and effort placed into our recently concluded social media marketing program. As social media marketing is very new to us, we would like to formally thank you for patiently answering our doubts and questions. Your work executed greatly exceeded our expectations.

Having also worked with other colleagues in your company, we were pleasantly surprised by your strong and responsible work ethics which I believe will see you excel in any line of work, both in the present and in the future.

On behalf of Grupp Marketing Pte Ltd, a big thank you to you on a job well done and all the best in your future endeavours.

Regard,
Tristan Ho
Heard LLP
Testimonial
Dear Sir/Madam,

I am writing to commend the efforts of FirstCom Solutions Pte Ltd, and the assistance rendered in the 3-month long digital marketing programme. Team members whom we have worked with – Wan Xin, Althea and Wilfred – were very patient and approachable, ensuring that the campaign could run smoothly. While there was an earlier mishap, the production team delivered an incredible promotional video, which we are extremely pleased with. We are also somewhat satisfied with the handling of the campaign, as we are kept updated of the ad campaigns a couple of times throughout the 3-month programme. Even though the outcomes were not as satisfactory as expected for our business, the tips and guidance provided by the team were appreciated. The programme with FirstCom Solutions Pte Ltd was a learning experience.

Thank you for your help throughout the duration of the programme.

Sincerely,
Teo Min Shuen
(Co-Founder)
Jereco Singapore Pte Ltd
Testimonial
Our company would like to compliment the efforts of FirstCom Solutions during the One year contract campaign period for Social Media Management and Website Maintenance.

We thanks to Eugenie and the team for churning out countless creative artworks and for being extremely responsive and prompt to our requests.

We are impressed with their effort and professionalism and managed our social media well.

Thank you for your help rendered during this period

Yours Sustainably,
Jeffery Tan
Katong Catering
Google Review
Great praise to Huilin for her prompt responses to our enquires and e-commerce requests. She is very knowledgeable and provide us with excellent suggestions to improvise my website features and design.


Yi Sheng Heng
Kian Seng Culinary Pte Ltd
Testimonial
To whom it may concern,

I am writing this letter to express my sincere appreciation towards Xin Yi for helping me to digitize my business as well as the outstanding services that have been provided thus far.

During my engagement with FirstCom Solutions, Xin Yi has been assigned to me and I am very satisfied with her professional service.

Not only did she follow-up with me regularly to update me on the Facebook Ads progress, she has also been proactive in giving her recommendations to help me improve my business. For instance, previously when my website was still building and we did not have any online ordering system, she had introduced me to a “Take.sg” platform that will allow me to list my food items and potentially get more orders through WhatsApp.

As Xin Yi has helped me to realise the importance of digital marketing for my business. I have decided to renew my engagement with FirstCom Solutions so that they can continue to bring my business to greater heights!

Keep up the positive attitude and good work!

Yours Sincerely,
Nicole Yeo (Co-founder)
Kimly Limited
Testimonial
The company would like to compliment the efforts of FirstCom Solutions during the 1-year contract campaign period for Social Media Management and Website Maintenance. Special thanks to Eugenie and team for churning out countless creative artworks and for being extremely responsive and prompt to our requests. We are impressed with their effort and professionalism; they have met deadlines and managed our social media very well.

Thank you for your help rendered during this period!

Yours Sincerely,
Elswyth Huang
Kwong Cheong Thye Pte Ltd
Testimonial
To whom it may concern,

We thank you for the exceptional service during the marketing campaign. We would like to compliment Eugenia for her services.

She is hardworking and is always on the ball. We needed someone to always keep us updated during the marketing campaign and she never failed to keep us updated the whole time.

When we need to do another campaign again, we will think of Firstcom.

Thank you.

Yours faithfully,
Alvin Choo
Le Xin Catering Group Pte Ltd
Testimonial
To Whom it may concern,

This letter serves to endorse Miss Stephanie Teo for her assistance throughout the building of Lao Huo Tang Catering’s website. Her service rendered has been commendable and has allowed made the entire process as smooth as possible.

Yours Sincerely,
Ray Ang
Magnum Precision Industries Pte Ltd
Testimonial
We are very pleased with the excellent work produced by the team from Firstcom Solutions Pte Ltd and would like to thank Huilin for her great help!

We have a bad experience with our previous web hosting provider, therefore is sceptical on the service satisfaction that can be rendered by FirstCom.

Huilin has truly overturned the bad perception we have and slowly recovered our trust and confidence with web hosting provider in general!

She is very experienced, fast in responding to our needs, and are always friendly and helpful to provide technical advice and support whenever we need it. We highly recommend working with Firstcom Solutions for web development, design and hosting solutions.

Thank you Huilin and FirstCom for all your help, we have a very good experience with your team!

Best Regards,
Magnum Precision Industries Pte Ltd
Mata Thai F&B Pte Ltd
Testimonial
To whom it may concern,

I am writing this letter to express my sincere appreciation towards Xin Yi for her professionalism and guidance during our digital marketing engagement with FirstCom Solutions.

Even after working hours, Xin Yi would still promptly respond to our queries and ensure that everything under her charge is well taken care of. Also when we are running advertisements, Xin Yi would always make it a point to regularly update us about how the ads are going before providing us with relevant recommendations that can help us to further boost sales.

Prior to the engagement, Mata Thai did not have a strong digital presence as we were not too familiar with the different social media platforms.

Through Xin Yi’s efforts and experience in social media marketing. Mata Thai has experienced a surge in enquiries and orders within a short period of time. This has allowed us to realise the potential in digital marketing and hence, we have decided to renew our contract with FirstCom Solutions for a longer period.

Thank you for the positive experience and keep up the good work!

Yours Sincerely,
May Lai (Senior Executive)
Par Food Manufacturing Pte Ltd
Testimonial
Dear Sir/Madam,

I am writing to express our sincere appreciation to the FirstCom Solution Team especially to Ms. Eugenie who always ensure to attend to our queries even outside her working hours. All our inquiries have been attended diligently on a timely manner. Thank you for the seamless services to our company and for providing exceptional customer service. We look forward to the continuous provision of quality services that you have been providing so far.

Yours Sincerely,
Kenneth Dizon
Pita Bakery
Testimonial
Thank you for the excellent services provided by your company. Desmond has done a great job in managing our social media campaign, which really helped us during this Circuit Breaker period.

Thank you, Firstcom Solutions, for the positive experience!

Alisa Komarovsky (Sales & Marketing Manager)
Prince's Flower Shop Pte Ltd
Testimonial
We would like to compliment Eugenie and her team from Firstcom for managing our social media during the 6 months contract. She was very attentive to our expectations and extremely responsive to our request.

Thank you for your help during this period

Yours sincerely,
Gladwin Tan
(Marketing Executive)
Renn Sportivo Pte Ltd
Testimonial
To whom it may concern,

We are writing this letter to commend on the excellent web development service provided by the team! The team is very professional and responsive, and get back to us on our requirements and requests on time.

We would also like to commend on our project executive, Huiling that is assigned to our project. She is very experienced, although not from the same industry as us, but can recommend quality suggestions to enhance on our website functionalities. At the same time, she is fast to act on our requests. Her efficient response and support provide us with a very good working experience with the company. Keep up the good work!

Sincerely,
Annie
Rosabel Music Studio
Testimonial
We have engaged FirstCom Solutions to revamp our company’s website. Our projective executive, Hui Lin, is very professional and proactive in managing our project, and get it live smoothly and quickly. We are amazed at her efficiency and productivity at getting the changes and website issues fixed smoothly and quickly. We are amazed at her efficiency and productivity at getting the changes and website issues fixed smoothly, and then launch the website. She is a highly committed and responsible project executive.

Thank you FirstCom Solutions for being so responsive and assign Hui Lin to our project. We are happy with the outcome

Gwei
Saddam's Butchery
Testimonial
This letter serves to commend FirstCom Solutions and the team for providing us with a smooth sailing web development experience. Your project executive, Huilin, has done well in keeping us informed, training, and resolving the issues we faced! She makes it easy and user friendly for us to navigate through the website and use the backend system to make changes.

We are satisfied with how Huilin and FirstCom team handled our project with care from the start to the end.

Regards,
Nizar
San SeSan Global
Testimonial
FirstCom Solutions is very efficient and productive. They designed and developed a website for our team and we are very satisfied with the web development experience with them.

Special thanks to Huilin, she is very responsive and quickly response to our requirements and issues, it has been a pleasure working with FirstCom, and we appreciate their constant efforts to help us complete the project on time. The service after project completion is good as well.

Best Regards,
Lina
Scoopz
Testimonial
To whom it may concern,

I am writing to compliment and thank Yu Jia for the outstanding service she has provided for our marketing campaign. We are very satisfied with her efficiency and effectiveness in the management of our marketing campaign on our social media. She has also been extremely helpful and professional. We are extremely grateful for her assistance this period.

Yours Sincerely,
Juvia
Skinlycious Pte Ltd
Testimonial
To whom it may concern,

I am writing this letter to express my compliments to Yujia. Through this few months of working with her, I found that she’s very responsive, works hard and bother to go the extra mile to think and suggest ideas on how we can improve on our social media engagements and creatives. Very importantly, she knows what she’s doing and most of the ads we ran, yielded positive ROI.

I’m really glad that she took over my account and it has been a real pleasure working with Yujia. She’s definitely a valuable asset to your company.

Yours Truly,
Jasmine Kang
(CEO)
Stormwater Pte Ltd
Testimonial
For the past few months working with FirstCom Solutions for my web development project, I would say that I am very pleased with their wise advices, efficient service, and fast response to bring my website up live smoothly.

Their professional team is very kind and patience, clarified all queries that I have along the way, and continuously follow up with me even after the project. I would like to give special credit to Hui Lin, been assisting on the project, handling urgent requests I have and providing excellent suggestions to improvise on the website design and functionality. It is a very happy journey with FirstCom and I would love to work with them again.

Yours Sincerely,
Jimson,
Teck Soon Medical Hall Pte Ltd
Testimonial
Dear Yujia:

We would like to thank you and your team at FirstCom for helping us set up our social media presence.

From the start of this project, your responsiveness and proactivity really helps to push the project along. As we had no prior experience in this area, we were naturally uneasy at first, but you and your team really helped us navigate this new world of social media marketing.

We understand that our industry might not be what you are familiar with, however, during the project, your willingness to learn and know more about this industry impressed us.

Our social media pages are designed to cater to our target audience and they are well maintained by you and your team. You also taught us how to set up the pages and to maintain them in the future.

Thank you for your tireless work on our project during this year. We appreciate all the work you and your team have in. We will definitely think of FirstCom should we need and digital solutions in the future.

Best Regards.
Chow Khai Shui
(Director)
Teng Huat Jewellery Pte Ltd
Testimonial
To whom it may concern,

This letter serves the purpose of endorsing Ms Stephanie Teo Pei Ling. She is a very professional and knowledgeable project executive. Not only does she give clear and prompt responses when it comes to our enquiries, she is able to provide good insights and suggestions to customize the website to our needs.

It has been a pleasure to work with her. If the chance arises, we look forward to a collaboration again.

Yours Sincerely,
Tan Hup Ming
Time For Thai Pte Ltd
Testimonial
I am writing this letter to thank you for the outstanding services provided by your company during the 1-month campaign period. We are extremely satisfied to with the programme as well as how you handled our social media marketing during this one- month. Special compliments to Desmond who has been very patient and professional in helping us during this period.

Thank you all for your help during this period!

Sydney Ho, Marketing Manager
Uniz Engineering
Testimonial
We are writing to thank FirstCom and your team, especially Huilin, for the customer service, technical arrangment and support she ahs provided to us during the project.

We are very thankful to her for taking the time to address our concerns and issues even outside of working hours! Huilin is also professional in providing valuable advices when needed. I believe she will an asset to your organization and look forward to do business with your company in the future.

Yours Sincerely,
Ray
Wei Creative
Google Review
FirstCom Solutions is a great company to work with, providing great service and assistance to us throughout the development of the website. We would also like to commend Huilin for her guidance which includes, responding to all our queries and providing us with valuable advices as well as the technical arrangement and support she has provided to us.


Jing Jie Ling
Yu Kee Duck and Noodle House Pte Ltd
Testimonial
We have engaged Firstcom Solutions to revamp our company’s website. Our project executive,
Wei Li was always prompt and proactive to follow-up which made the entire process a breeze.

Not only was Firstcom being able to provide the technical aspect of building a website and
providing IT solutions, at the same time also injecting creative design elements. What we
especially appreciate was definitely the meticulous consideration of user’s overall experience.

All in all, We are very pleased with their service and would definitely recommend anyone who
are in need of consultancy in IT solutions.

Miao, Marketing Manager
People Insurance Agency Pte Ltd
Google Review
Great working with WeiLi!

He always very patient, responsible and prompt action to our requests

Thank you and well done WeiLi, looking forward to work with your team for next project.


Moon Kho
Kam's Roast
Google Review
Very helpful team, especially WeiLi! Keep it up! Cheers!

From

Kam’s Roast Team


Alan Teo
Durian Plantation
Google Review
Weili & Nicholas – After the site has been live, the support from these 2 individuals has been very helpful even though the project executive has resigned, the support has been good! I appreciate their time and effort in helping me. I will be keen to work with FirstCom Solutions more in the future!

– Durian Plantation


See Thong Tan
Marketing Executive Hairpluslab
Google Review
Weilichen consultation advice and had helped me. They are in the field of web design and social media market. We will look forward to further cooperation with Firstcom.


Marketing Executive Hairpluslab
Home Fitness Pte Ltd
Google Review
Firstcom has been our first choice when it comes to website creation. Weili, who is helping us from the start, has been professional and helpful. Will definitely work with them again for another website


Gina Tan
Chinatown Point
Google Review
Firstcom team responded well for all our queries & issues, and all done within target lead time and as expected, no hassles. I want to especially thank our project manager, Weili who guided us through every step of the entire web development patiently. I would highly recommend Firstcom to anyone who is looking for their website to be designed. Keep up the good work. Recommended.


Erika May
Treebagful Pte Ltd
Google Review
Professional advice and service received from First Com. Would like to compliment Stephanie, she is very patience and taught us step by step on how to manage our website


Zen Ang
Ming Xin Trading Co. Ltd
Google Review
Comparing with other ecommerce web companies. Firstcom is very professional and customer oriented , ie. though they are busy but they will try their very best to assist their customers as soon as their time allowed. If they do not call due to time constraint, they will text to show that they received the message, and they are aware and they will try to solve the customers’ problem on the next day.


Yih Foong Tan
Cosbiz Holdings Pte Ltd
Google Review
Satisfied with our Ecommerce site developed by FCS. Both Stephanie and Nicholas are Professional and Efficient.


Cosbiz Holdings Pte Ltd
Team Catering
Google Review
At first, things were just normal and not much anything. Until we encountered some parameter issues where it could lead to lost of potential sales, Lauren at 10pm, managed to rectify the issues although we had reluctantly, mentally prepared that it can only be fixed the next day, that really surprised us based on the 1st sentence, and we were impressed, rarely we see the new generation nowadays who are conscientious & often seen as gotten nothing to do with efficiency or effectiveness whom the older generation were drilled with, so the mktg thank her on behalf of the company for that needed extra miles, thereafter, a charming Jacob appear, and together with Lauren, they has assisted much, making it a pleasant journey instead of the usual torturing or blood vomiting chore when you work with geek IT people who likes to hide behind their 0&1


Joe Black
Blooms n Ballons
Google Review
We have a pleasant experience working with Maple Teo on our social media project. Over the past few months, she continuously recommends fresh ideas and developing new ways of thinking to promote our products. It was no easy task as our products are very niche.

Every discussion, she exchanges her thoughts and idea clearly for our understanding and produced the content within hours for our approval.

On several occasions, due to our busy schedule, she adjusted her time for us when we needed her after working hours.

Overall, we are very pleased with the results that she have produced. Thank you.


Kai Xiang Yong
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FirstCom Solutions is a one-stop digital agency dedicated to helping SMEs grow with data-driven digital solutions.
FirstCom Solutions is a web design company, digital solutions agency, web development agency, website design agency, digital marketing agency and more.

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