We’ve spent a decade constantly front running the latest digital transformation trends, growing our clients’ business and our own in the process.
The FirstCom team is a blend of people from different backgrounds, hobbies and personalities. The common thread? We’re all unabashedly digital natives. On a normal workday you’ll find us discussing the latest chatter on social media, marveling at web design trends, pouring over campaign spreadsheets, collaborating to produce creative assets and brainstorming to develop relevant solutions for our clients.
Life is easy when you are tough
FirstCom Solutions is powered by our people and their knowledge. That’s why we focus on in-house expertise. Finding passionate talent who excel in their field, surrounding them with other domain experts and giving them the tools they need to collaborate and tackle challenges faced by our SMEs. But the best talent isn’t just found. They’re nurtured. We support our people to attain industry-recognised certifications like Facebook Blueprint and Google Ads certification to grow their careers.
Our work culture is one of constant learning and improvement, taking what we’ve learnt from previous experiences and applying it to our future. It’s how our company’s decade-long experience in web development has paved the way for the full suite of services we now provide.
We might be separated by the sea but through the magic of the internet and the same time zone, we’re all in sync pursuing a common goal — to solve challenges and to play hard at the same time.
Meet The Buzzing Minds
Behind Our Hive of Concepts, Digital Strategies and Technology.
Founder & CEO, Jim Giam
Founder and CEO of FirstCom Solutions, Jim is a strong believer in innovation and adapting with the times — he’s kept FirstCom consistently relevant by pivoting the main business from its web hosting beginnings to a full-fledged digital agency to meet client needs.
Rather than running the show from the top, he frequently meets with clients to understand their woes and engages with the delivery team to determine the best solutions. This keeps him in tune with client sentiments on the ground, which he takes on board to set the company’s direction.
When not pursuing new business opportunities, Jim acts as a motivational leader and mentor to the team, leading training programmes and encouraging employees to take charge of their professional growth. He also frequently speaks at seminars on how SMEs can best scale their business.
Founder & CFO, Michelle Lim
Founder and Chief Financial Officer of FirstCom Solutions, Michelle oversees internal affairs, accounting and directs the company’s financial objectives and budget. Getting her start in the banking industry before leaving her role to start FirstCom, Michelle handled everything from quotations, invoices and even project delivery in the early days.
Today she continues to take a hands-on approach to managing the business, not only drafting the company’s financial policies, but also overseeing FirstCom’s internal operations and business continuity to keep everything running smoothly. Michelle also continues to actively meet with clients on the ground to gather insights and pinpoint areas for service improvement.