OUR PEOPLE

#FirstComrades

We’ve spent a decade constantly front running the latest digital transformation trends, growing our clients’ business and our own in the process.

The FirstCom team is a blend of people from different backgrounds, hobbies and personalities. The common thread? We’re all unabashedly digital natives. On a normal workday you’ll find us discussing the latest chatter on social media, marveling at web design trends, pouring over campaign spreadsheets, collaborating to produce creative assets and brainstorming to develop relevant solutions for our clients.

We’ve spent a decade constantly front running the latest digital transformation trends, growing our clients’ business and our own in the process.

Life is easy when you are tough

FirstCom Solutions is powered by our people and their knowledge. That’s why we focus on in-house expertise. Finding passionate talent who excel in their field, surrounding them with other domain experts and giving them the tools they need to collaborate and tackle challenges faced by our SMEs. But the best talent isn’t just found. They’re nurtured. We support our people to attain industry-recognised certifications like Facebook Blueprint and Google Ads certification to grow their careers.

Our work culture is one of constant learning and improvement, taking what we’ve learnt from previous experiences and applying it to our future. It’s how our company’s decade-long experience in web development has paved the way for the full suite of services we now provide.

Our Happenings

We might be separated by the sea but through the magic of the internet and the same time zone, we’re all in sync pursuing a common goal — to solve challenges and to play hard at the same time.

Meet The Buzzing Minds
Behind Our Hive of Concepts, Digital Strategies and Technology.

Founder & CEO, Jim Giam

Founder and CEO of FirstCom Solutions, Jim is a strong believer in innovation and adapting with the times — he’s kept FirstCom consistently relevant by pivoting the main business from its web hosting beginnings to a full-fledged digital agency to meet client needs. 

Rather than running the show from the top, he frequently meets with clients to understand their woes and engages with the delivery team to determine the best solutions. This keeps him in tune with client sentiments on the ground, which he takes on board to set the company’s direction.

When not pursuing new business opportunities, Jim acts as a motivational leader and mentor to the team, leading training programmes and encouraging employees to take charge of their professional growth. He also frequently speaks at seminars on how SMEs can best scale their business.

Founder & CFO, Michelle Lim

Founder and Chief Financial Officer of FirstCom Solutions, Michelle oversees internal affairs, accounting and directs the company’s financial objectives and budget. Getting her start in the banking industry before leaving her role to start FirstCom, Michelle handled everything from quotations, invoices and even project delivery in the early days.

Today she continues to take a hands-on approach to managing the business, not only drafting the company’s financial policies, but also overseeing FirstCom’s internal operations and business continuity to keep everything running smoothly. Michelle also continues to actively meet with clients on the ground to gather insights and pinpoint areas for service improvement. 

All
Management Team
Office Operations
Digital Marketing
Digital Developments
Creative Production
Sales
Lynn Wong
General Manager
Lynn is in charge of FirstCom’s operations, organisational processes, talent recruitment and development. A part of the FirstCom team for over eight years, she’s headed both project delivery and digital marketing departments before settling into her current role; making her well-positioned to understand the policies, budgets, skills and staff each department needs. She develops the company’s key performance goals, keeps morale high and ensures work processes between departments are as efficient and productive as they can be. An ACTA-certified trainer, Lynn is keenly aware of the in-demand skills in today’s growing digital market. Beyond looking out for in-demand skills from prospective talents, she also directs her efforts inwards – organising upskilling sessions to make sure every employee at FirstCom is well-equipped with the latest skills and best practices to serve clients better.
Aderlene Foo
HOD, Digital & Growth
In her role as the Head of Digital & Growth, Aderlene continuously develops FirstCom’s marketing initiatives whilst managing both the digital developments and digital marketing team. Aderlene has extensive experience in automating business processes, building traffic, engaging customers and converting leads for websites. She has a keen understanding of how businesses can collect, analyze and turn website data into effective marketing campaigns that yield tangible results. Leading the web development team, she handled thousands of projects — enabling her to spot a gap in the market where SMEs do not continue using digital solutions after they have been implemented due to a lack of digital marketing know-how: such as being unsure of how to analyse website data to find potential areas for business growth, or how to drive repeat conversions. Since then, she’s dedicated her work towards addressing this gap; implementing performance marketing plans to scale traffic, spur business growth and ensure our clients get the full benefits of our digital solutions.
Jacob Chen
HOD, Hosting & Maintenance
Jacob joined FirstCom as a Project Executive fronting web development projects where his leadership skills soon saw him transition into managing the company’s hosting & maintenance department. In his role as the Head of Maintenance & Hosting, both him and his team deftly resolve any issues that crop up and generate consistent performance reports to maintain close client relations and high levels of satisfaction. He’s always proactively looking out for the best way to improve our post-project services and support our clients’ long term needs. Jacob’s dedication towards client satisfaction shows through in the many testimonials he’s received for his efforts.
Xavier Low
HOD, Creative Production
Xavier is always on the hunt for a good bowl of ramen and collecting the occasional anime figurine. Don’t let his young looks fool you though, he has 10 years of experience as a producer under his belt in all types of production – from television commercials, corporate videos, to social media short videos. Oh and did we mention he really loves mechanical keyboards too?
Raine Huang
HOD, F&B Technologies
Previously a stock broker for 9 years, Raine carries that experience to handling agency life today without a sweat. She has shown to constantly deliver to our clients from the start to end of each project. In her free time, gaming is her avenue to relax and destress from life’s bustle.
Priscilla Koh
Personal Assistant to CEO
Violet Tee
HR Executive, Employee Relations
Nicole Wong
HR Executive, Talent Acquisition
Tan Li Ling
HR and Admin Executive
Chloe Cheng
HR Executive
Cindy Tong
Finance Manager
Li Wan Ping
Admin & Sales Support
Wing Ng
Admin & Operations
Mae
Admin & Receptionist
Shirley Chua
Student Services Executive
Sherlyn Ching
Admin Executive
Samantha Mak
Admin Executive
Desiree Ng
Operations Executive
Adrian Chng
IT Project Executive
Charlotte Yeo
Campaign Manager
Chew Xin Yi
Campaign Manager
Rochelle Ong
Campaign Manager
Jas Koh
Campaign Manager
Daryl Kang
Campaign Manager
Ashley Yeo
Senior Campaign Executive
Amanda Chua
Campaign Executive
Goh Hui Hui
Campaign Executive
Jeremy Huang
Campaign Executive
Shawn Lim
Campaign Executive
Phone Pyay Hein
Campaign Executive
Kwen Jun Wei
Ad Operations Manager
Daniel Lok
Ad Operations Executive
Shirmin Cheng
Ad Operations Executive
Tan Ping Yew
Senior Web Designer
Nurhafizah
Senior Web Designer
Zulkifli
Graphic Design Lead
Jeff Chong
Graphic Design Lead
Chong Kah Yee
Graphic Designer
Nurliyana
Graphic Designer
Chong Xing Juan
Graphic Designer
Clarice Yeo
Graphic Designer
Louis Tong
Senior Developer
Terence Ng
Senior Developer
Andrew Hoon
Senior SEO Specialist
Isaac Teo
Content Writer, Team Lead
Gilbert Wong
Content Writer
Janelle Wong
Content Writer
Brenna Tan
Product Manager
Jason Chong
System Architect
Pai Si Jian
System Architect
Manvee Yew
Mobile Application Developer
William Yew
Senior Developer
Lim Wei Yang
Senior Developer
Lee Tong Hau
Senior Developer
Wang Lin
Developer
Kyi Chan
Developer
Kay Zin Soe
Developer
Aliy Akhbar
Developer
Lee Pei Mian
Developer
Desmond Loh
Developer
Andrew Tay
Developer
Chan Myae
Developer
Saw
System Tester
Erik Aung
System Tester
Nicholas Shen
Merchant Support Lead
Glenn Ng
Senior Project Executive
Jeremy Kwong
Senior Project Executive
Imelda Chew
Senior Project Executive
Tan Ke Jun
POS Support Engineer
Ng Ming Yeaw
POS Support Engineer
Ian Teo
Merchant Support
Jonathan Wee
Client Account Executive
Malcolm
Client Account Executive
Han Wen Chou
Client Support, Team Lead
Dawn See
Client Support Executive
Stephanie Teo
Senior Project Executive
Jamie Sim
Project Executive
Casper Siew
Team Lead, Web Development
Jenwei Sia
Senior Web Developer
Florence Lee
Senior Web Maintenance Developer
Davina Leong
Web Developer
Su Yatanar
Web Developer
Zay
Web Maintenance Programmer
Jack Owen Bula
Web Maintenance Programmer
Julian Soh
Team Lead, Web Design
Istiana
Web Designer
Lai Man
Web Designer
Donald Goh
Web Designer
Navin
Team Lead (Photographer)
Andorria Yeo
Production Coordinator
Kevin Tan
Motion Graphic Designer
Alex Chin
Senior Photographer
Hafiz Zan
Photographer
Genice Ooi
Producer
Joey Leong
Producer
Liyana Amani
Producer
Pamela Tan
Producer
Vinnie Quek
Producer
Eric Zhang
Senior Videographer
Nur Shafina
Senior Videographer
Choy Wei De
Videographer
Louis Seet
Videographer
Adi
Videographer
Seow Howe Liang
Senior Video Editor
Adrian Oh
Video Editor
Ashnora
Video Editor
Hng Yi Ren
Video Editor
Lian Wei Lin
Photographer
Lim Shao Xuan
Video Editor
Zaki
Video Editor
Sin Yu Jing
Video Editor
Willie Tan
Video Editor
Daryl Ng
Inside Sales Manager
Priscilla Tay
Inside Sales Manager
Kellynn Teo
Inside Sales Manager
Leong Kah Wai
Senior Business Development Executive
Ang Jun Jie
Business Development Executive
Aaron Wong
Business Development Executive
Dominic Koh
Business Development Executive
Celesta Ee
Business Development Executive
Sherlyn Yeo
Business Development Executive
Jeremy Lim
Business Development Executive
Kenneth Lim
Business Development Executive
Ryan Wang
Business Development Executive
Ian Chew
Business Development Executive
Ariel Chia
Business Development Executive
Bennett Yew
Business Development Executive
Cyndi Zhuo
Business Development Executive
Daryl Yap
Business Development Executive
Eugene Tan
Business Development Executive
Fannie Foo
Business Development Executive
Wong Qin Wei
Business Development Executive
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At where we are, we focused on empowering and enabling small and medium-sized enterprises in their endeavour of going digital.

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