Bridging Offline & Online
for your F&B Operations

More ways to sell what you serve doesn’t have to make things more complex. Stay on top of all your F&B operations: in-store, online, delivery and third-party marketplaces with an all-in-one system that streamlines how you work.

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Find out more about our all-in-one system under the DBS F&B Booster Pack that streamlines your operations.

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    One System to Manage Your
    Online and Offline F&B Operations

    Our all-in-one system brings all your F&B data together and puts it into one place so you don’t have to manage an exhaustive number of apps or devices just to run your business.

    You’ll be able to manage multiple outlets and handle dine-in, takeaway, delivery and third-party marketplace orders from one POS. Your team can work smoother with automated transactions thanks to Integrated payment gateways and logistics partners. And with your own ecommerce website, you’ll have the power to do away with third-party commissions and take full control of your brand and customer data.

    Integrated POS Solution

    Sync your online, third party marketplaces, front-of-house and back-of-house operations with our all-in-one POS solution

    Seamless Payment Collection and Reconciliation with DBS Bank

    Customers can choose to pay through PayNow or Credit/Debit cards. All payments collected can be viewed under DBS IDEAL at the end of the day

    Omni-Channel Membership System

    Reward new and existing customers with loyalty points and discounts whether they dine-in or place online orders. Use order data collected to gain insights into customer behaviour and product sales to make better business decisions.

    All-In-One F&B Solution To Close Up The Gaps

    Solutions

    What You Get

    F&B SOLUTIONS

    Digital Ordering Platform

    Select from 1 of our 3 pre-defined websites, designed for great ordering interaction and deploy your business website quickly within 5 BUSINESS DAYS*, alongside key seamless integration with:

    No Commission Charged Per Order
    No Commission Charged Per Order
    Omni-Channel Membership
    Omni-Channel Membership
    Integrated POS Solution
    Integrated POS Solution
    Multi-Channel Logistics Integration
    Multi-Channel Logistics Integration
    Direct Payment Integration (DBS)
    Direct Payment Integration (DBS)
    Omni-Channel Reporting & Insights
    Omni-Channel Reporting & Insights
    In-Store QR Code Self-Ordering
    In-Store QR Code Self-Ordering
    Online Table Reservation for Dine In
    Online Table Reservation for Dine In
    In-Store Waiter Assisted Ordering
    In-Store Waiter Assisted Ordering
    ASAP Food Directory For Consumers
    ASAP Food Directory For Consumers

    Compatible Hardware

    Enhance business operations by allowing e-store management directly on the ordering devices.

    IMin D4-504 Desktop Point of Sale System
    IMin D4-504 Desktop Point of Sale System
    Use to receive online and front-of-house orders and synchronize them with your back of house thermal printers for order processing.
    IMin D4-504 Desktop Point of Sale System
    IMin D4-504 Desktop Point of Sale System
    The shop’s good helper. A desktop-style integrated Point of Sale hardware that allows remote point of view, front desk settlement, bills printing, and other functions.
    PAX A930 Android Mobile Payment Terminal
    PAX A930 Android Mobile Payment Terminal
    All-Inclusive payment terminal capable of processing all modes of payment from physical chip and contactless cards to a dizzying array of digital payments and QR codes.
    iMin A2-201 Thermal Printer
    iMin A2-201 Thermal Printer
    A 80mm printer configured to print out receipts and/or orders at front, and back of house, closing up the gaps for any operational challenge.
    iMin Cash Drawer
    iMin Cash Drawer
    An electronic cash drawer connected to your system for safekeeping of cash.

    Food Directory

    Add Salt Add Pepper (ASAP) empowering SMEs with our digital marketing expertise and tech development capabilities. ASAP acts as a strong advertising partner and provides a marketplace platform for all SMEs. Helping businesses and consumers build strong-knitted communities for better-than-ever customer loyalty, marketing efficiency and brand authenticity. Enjoy more outreach and exposure via ASAP Food Directory. Our F&B solution is integrated with ASAP Food Directory. Your brand will have the chance to ride on the audience wave driven from ASAP’s advertising campaigns on Facebook, Instagram, YouTube and Google Ads. With incentive rewards in the form of vouchers fully funded by ASAP, merchants get to benefit from high consumer retention, repeat business and an ever-increasing basket of new customers.

    ENGAGE

    Go Digital in the F&B Space and Get Up to 80% Funding with Advanced Digital Solutions

    Engage our F&B team to start your seamless all-in-one F&B operations journey with us.

    What is Advanced Digital Solutions?

    Advanced Digital Solutions (ADS) is an initiative under the SMEs Go Digital programme by IMDA. It aims to help enterprises deepen their digital capabilities, strengthen business continuity measures and build long-term resilience. Pre-approved ADS solutions help enterprises adopt advanced and integrated technologies to transact seamlessly and address common challenges at scale. FirstCom Solutions have partnered up with DBS Bank to offer this specially curated Booster Pack for the F&B sector. We hope to equip newly start up F&B businesses and new-to-technology business owners with the basics to run their businesses online and offline simultaneously.

    DBS F&B Booster Pack is offered by DBS to F&B businesses, to help them kick start their Click and Mortar journey. This package is offered in collaboration with FirstCom Solutions and Bizmann System, with the support of IMDA and Enterprise Singapore.
    FirstCom Solutions will help to set up the ecommerce website and Point of Sales system for the F&B business. Payment modes will be supported by DBS (PayNow and Master/Visa). Bizmann System’s fnbmarket is an e-marketplace portal, that provides F&B businesses a comprehensive supply chain cycle from procurement to receiving and paying digitally.
    Newly incorporated F&B businesses or existing F&B businesses who wants to better manage their daily business processes and to reach out to a wider group of consumers.
    - Ecommerce website handled by the business themselves - Point of Sale system at the eatery (cashier and kitchen) - DBS Payment integration online and offline - Access to Fnbmarket.com to get raw supplies
    Eligibility

    Your business must:

    • fall under the Food Services sector (SSIC code is 10712* or starting with 56)
    • be registered and incorporated in Singapore with at least 30% local shareholdings (Singaporeans or Permanent Residents)
    • have an annual group sales below S$100 million or
    • have a group employment size of fewer than 200^

    * Only applicable to companies with shopfronts.

    ^ Annual sales turnover and employment size will be computed on a group basis (i.e. All levels up for corporate shareholders holding > 50% of total shareholding of
    the applicant company and any subsequent corporate parents, and subsidiaries all levels down).

    More questions?

    Click here for more information

    Why FirstCom Solutions?

    Local Employees backed by a Strong Offshore Team

    From digital marketers to web developers, ad optimisers, producers and account servicing executives — FirstCom’s departments are staffed by Singaporeans in tune with local trends to craft relevant messages for your campaign.

    Local Employees backed by a Strong Offshore Team
    One-Stop Center for All Your Needs in Going Digital

    Web development agency, digital marketing agency, digital solutions agency — we’re all of that and more. If your goal is to take your business from offline to online, we’ll be the only agency you need to go digital with.

    One-Stop Center for All Your Needs in Going Digital
    We have Served Over 5,500 Clients Since 2010

    Building websites for more than 10 years with over 5,500 clients from every industry imaginable
    — we know exactly what makes a good eCommerce website front and back.

    We have Served Over 5,500 Clients Since 2010
    Rated 4.5 Stars by more than 460 Reviewers on Google

    Need proof on how we work? We are the most reviewed digital agency in Singapore. Over 460 satisfied clients have left their feedback and given us an average of 4.5 stars on Google reviews.

    Rated 4.5 Stars by more than 460 Reviewers on Google

    Our Clientele

    Receive Up to 80% Funding Support for Advanced Digital Solutions

    Contact us for a non-obligatory consultation on how to run an omni-channel F&B business today.

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