Testimonials
Creating a website from scratch can be daunting but we’re with you every step of the way.
We aim to produce awesome work and make sure all parties are satisfied. Our vision is to help businesses of all sizes launch and attain their goals in a fast-evolving, highly competitive digital world. See what our clients are saying about their experience working with us.
To whom it may concern,
Here at Yamagawa Japanese Restaurant, we have been providing a sensational dining experience to our guests since 1993 through our restaurant. However with the recent pandemic, we needed to go online and have since reached out to FirstCom Solutions for the Online Ordering & Payment System Version 0.9.
The system has proven to us its usefulness and we have successfully gone online and created a secondary source of orders for the business to keep it going during this pandemic. I would like to take this opportunity to thank FirstCom for this solution as well as the team involved in the successful implementation, namely Ms Aderlene Foo as well as Mr Nicholas Shen. Both of which have greatly contributed to the implementation. With this great experience, I look forward to future collaborations with FirstCom Solutions!
To whom it may concern at IMDA,
I would like to share my experience working with FirstCom Solutions Pte Ltd, a vendor for the Online Ordering & Payment System that Sino Services Pte Ltd has signed up with.
The details are as follows:
- Fast and prompt responses
- Knowledgeable team and support
- Great Solution
Overall Nicholas from FirstCom team has done a great job in bringing my business online and in a prompt manner that has exceeded my expectations. The work done by FirstCom Production team as well has been very sharp and the process in working with FirstCom as a whole has been seamless and quick.
Most importantly would be that the solutionthat I have signed up for has been very useful to us and was better than what was promised to me in terms of functions and till date I have received various updates and improvements to the solution which I feel that FirstCom has done very well in supporting us.
Overall I feel that FirstCom as a vendor working with IMDA has done a great job and I sincerely appreciate the efforts from the team!
To whomever it may concern
I am writing in this letter to compliment on Glenn’s professionalism in handling our company’s projects with FirstCom Solutions. Glenn has been very patient and prompt in his responses and assistance for our company during the whole project period. There were some issues during the process but Glenn has been very helpful in providing us with step-by-step solutions to resolve the matters, which allows us to launch the websites successfully. A super thumbs up for Glenn’s efficiency and service provided to us (:
Thank you.
Warmest Regards,
Here at Yamagawa Japanese Restaurant, we have been providing a sensational dining experience to our guests since 1993 through our restaurant. However with the recent pandemic, we needed to go online and have since reached out to FirstCom Solutions for the Online Ordering & Payment System Version 0.9.
The system has proven to us its usefulness and we have successfully gone online and created a secondary source of orders for the business to keep it going during this pandemic. I would like to take this opportunity to thank FirstCom for this solution as well as the team involved in the successful implementation, namely Ms Aderlene Foo as well as Mr Nicholas Shen. Both of which have greatly contributed to the implementation. With this great experience, I look forward to future collaborations with FirstCom Solutions!
This is my first time engaging the services of FirstCom Solutions Pte Ltd to create an ordering system for use. The development process was seamless and smooth. FirstCom’s team, namely Aderlene & Nicholas as they are both very experienced and helpful in ensuring that this was done with minimal hiccups and it was a great experience for myself. I would also like to take this chance to thank the studio team for their support as well!
To whom it may concern,
I would like to commend the efforts of FirstCom Solutions in the successful deployment of Online Ordering & Payment System Version 0.9 which I have signed up with.
I would like to thank Ms Aderlene Foo as well as Mr Nicholas Shen who have assisted us with the launch promptly on time for the holy month of Ramadhan. They have both demonstrated great expertise and took my project with haste and urgency which I am grateful for.
Thank you
I would like to express my gratitude and appreciation to Ms Aderlene Foo and
her team from FirstCom Solutions Pte Ltd for her support and outstanding
service for my project during this COVID-19 period.
We first came on board to work with FirstCom for the Online Ordering &
Payment System earlier this year and it would be crucial for us to go digital
and this was right before the heightened alert.
Aderlene and her team was both professional and great to work with! The
project was done with haste and accuracy and the system was ready before
schedule. Overall it was a great experience working with FirstCom and on
behalf of Sino Services Pte Ltd (Belli Cafe) I would like to commend them.
I would like to commend on your Account Executive, Lauren Tan for her good effort in changing the appearance of our website.
We had a function whereby when customer places order, there is just a single line message that says “Added to Cart” and the system would just go straight to the top of the page which is kind of inconvenience for the customer as every time they click an item, it would go straight to the top of the page. A couple of weeks ago, I was doing periodic test on my website and I was quite surprised that when I add to cart, there is a Pop Up message that describes the book title and says “Add to Cart”. When you click OK, it will not go to the top of the page anymore. This is something which I had wanted all along and now it improves our website overall
appearance. This is really commendable.
I hope you will allow her to continue to take care of my Account as she is the 2nd best person, I have dealt with in Firstcom.
Dear Firstcom Solutions ,
I am writing this letter to commend Jas for her performance in planning the marketing and media promotion for SenMao and recognize her contribution. Earlier this year, Jas from Firstcom Solution started to taking care of our marketing activities. We discussed and exchanged many electrons together, and she had her own unique opinions for every idea we had and put forward many more effective solutions. Many of her planning cases enable us to achieve the desired market effect more effectively. We also got new inspiration from her scheme and learned a lot from it. She has a precise positioning and a deep understanding of the market and our brand.
We increased the awareness of the company and the brand With her help. According to some effective marketing planning, we expanded the customer base. Because of her and my team’s efforts, we have developed a lot of new areas. After half a year, some of her ideas and new initiatives have injected more fresh energy into our brand. She is a positive, sunny person with positive thinking and keen business acumen. I give you full recognition and appreciation for your contributions. I hope you will continue to maintain your high standard in the coming days. I am delighted and honored to work with you. All the best.
I am writing this letter to thank you for the services provided by your
company.
We are satisfied with how your Account Executive, Desmond, who has
been very patient in handling our request and also, very knowledgeable
when it comes to handling our social media marketing and
advertisements.
We truly enjoy our time working with him during the campaign.
Thank you!
Darren has completed the Ecommerce Development+Online Inventory Management Version 0.9 –
Ecommerce Development & Online Inventory Management (OpenCart/WooCommerce) project
with me over the last few months. I will like to commend on his tireless efforts to meet my requests
and his high expectations on himself to provide be with a great customer experience.
Being trained in IT myself, I understand the demands to juggle several projects while maintaining
quality and service excellence. Darren has demonstrated his abilities to do so. I hope Firstcom can
continue to support him in his growth, development and recognition.
Ms Aderlene Foo and her team has been a great help to me during this covid-19 period.
Going online with this solution has benefitted us greatly as I do not have to pay other merchants a fee when customers order food from us. This solution has enabled me to keep this business afloat during these difficult times.
FirstCom Solutions team has been very professional in the whole process, from helping with the system to the development of the website as well as the photos taken. Their swift response and expert knowledge has helped make this journey smooth and also quick.
Prompt and on time, I am glad to have worked with FirstCom Solutions!
Working with FirstCom Solutions has had a few hiccups along the way however I am thankful for Ms Aderlene Foo and her support in ironing out these details so that our solution is delivered to us promptly and in a timely manner.
Going online is important to us and this solution has benefitted us greatly. There is no merchant fee on this solution which is very good. The project executives have also assisted me with going digital with what we need. This solution has also helped my brand to gain more exposure online which allows me to reach out to a different audience group.
FirstCom Solutions has professionally assisted us in this process and we look forward to possible collaborations in the future. Thank you.
We, The Frangipani have benefited and progressed a lot, thanks to Zhi Chean. She has serviced our account very well and we are truly satisfied with it. Regardless of the time she replies promptly and efficient always when we request for assistance for the backend. We never regretted choosing Firstcom solutions because of her and Sherlyn Yeo who was the Sales person. Zhi Chean patiently replies to our enquires always and goes extra mile to take videos and send it to us to train us & how to amend the backend things for our website. She also proposes good ideas for our website and constantly suggest promotions especially during the pandemic when business was bad. Firstcom have supported our business with ideas to generate more traffic to our website. Overall it is a wonderful experience to have engaged Firstcom solutions for our business. We highly recommend Firstcom Solutions for their services. Make sure to look for Zhi Chean when you engage them. She is a fantastic Project Executive and goes extra mile for the clients always. She never fails to assist if she can, and her replies are always very prompt and within the day even though its after her working hours. Thank you, Woo Zhi Chean! It is a pleasure working with you and having you as our Project Executive. We are lucky! All the best for your career and wishing you more success, you deserve a promotion!
Raine inherited the project halfway from another project manager and we could immediately feel her drive and commitment to bring the project to completion. She provided ongoing support and whenever we have doubts or queries which we are very appreciative of. Thank you for enduring my endless queries.
Being an IT idiot, i never thought I would be have a website featuring my passion in cooking. This seems to be far away from my dream and I certainly felt indebted to First Solutions for making this happen. My encounter with the Sales and Project Team are excellent. Many thanks to Nicholas Shen, Project Executive for his patience, professionalism and very responsive attitude. I could be calling him on weekends, at night and he would answers all my doubts and questions very politely – not a sense of irritation. The experience l had with FirstCom Solution is far from being pleasant. Thanks a lot.
Nicholas Shen, our consultant, is professional and helpful right from the start. He ensured that we fully understood what the website design package was all about and the whole experience was smooth and without any major hiccups. And to add on, Nicholas always promptly assisted us whenever we encountered any issue on hand. Professional & good service overall. Great work!
I like to thank the company especially Melisa Yeo for the service that they have provided. I have to credit Melisa for STF having been able to complete launching our website within the given timeframe if not for her consistence pushing. Though at time I do feel frustrated with her constant probing but as an employer, I also understand that is a trait of a good and responsible employee. Thank you Melisa for pushing me to make the effort to provide all the necessary information.
Here’s our sincere appreciation and thanks to Melisa Yeo and team for the support throughout this proj! Melisa’s experience and efficiency has way exceeded our expectation! In such tight schedule, she remained so professional, kind and most importantly, very patient with us. Great work! 🙂
Also, a genuine thanks to Celesta Ee our digital branding exec, for her excellent service and positive attitude! She has made this a very pleasant process for us. 🙂
I would like to thank Melisa for her professional service in revamping our website. Her product knowledge and technical know-how is excellent and coupled with her professionalism and experience, she is able to offer us good advice on how to improve our website design and offerings. Melisa is also very accommodating to some of our technical requests which are out of the norm. Last but not least, her high level of urgency definitely helps us to stay on schedule and ultimately launch our website in a timely manner. We are impressed and appreciative of Melisa and her team’s efforts! Kudos!
I am very pleased with the services received from FirstCom Solutions.
I will also like to complement one of their staff members, Ms Melisa Yeo, for her assistances. Melisa is very experience, and always keen to help.
I recalled one Sunday I what’s app Melisa with some website design questions. To my pleasant surprise, Melisa replied promptly, with multiple suggestions. That’s what i called a true professional.
Thank you Melisa! Much appreciated!
Melissa Yeo is very professional and patient in her engagement with my company, Choice Optical, while helping out with our website development. She also goes the extra mile by ensuring that we are on track and does her utmost best in ensuring all our needs and wants are met. Will definitely patronize again if there is an opportunity, and will engage Melissa.
Firstcom team from start of presentation to recommendation the type of platform to use, layout, design that suit my company’s products & services are very professional.
Youren is appointed to assist me from start to completion of our company website.
He is very responsive, patience & helpful in all aspects and know his job well, even after office hours & on weekends.
I give firstcom & the team 5 stars!
Over the few months of receiving service from Firstcom Solutions with regards to setting up of my company’s webpage and e commerce solutions, there is a particular staff worth commending. Youren is responsible and responsive, very prompt in his replies and actions and he definitely knows his scope of work very well. He is efficient, not even single hiccup occurred during his guidance. I dare to say, Youren is definitely an asset to his company.
Keep shining Youren, keep doing what you do best!
If without Lauren and Brenna, we would probably rate firstcom negative. it was a disaster experience during the first two-month working with Leah who had resigned. So glad!! We would like to thank Lauren Tan and her team in accommodating our needs and doing extra work. She is very responsive and provide timely assistance. Being extremely patient and professional while getting our website towards our desired outcome. Greatly appreciated, Lauren and her teams, jason and Jack for all the hard works! Well done!
I’d like to thank n compliment Ms Joyce Goh for assisting us in our recent website project. Although she had her constraints, she made a real n sincere effort to help us to a successful completion. In fact it was due to her service that we did not cancel this project due to the negative starting point; the sales person was only focused on getting the cheque, while the first person assigned didn’t seem that keen assist as well. It was only after Joyce took over that she obliged n tried her best to bring this to fruition. And which she did! Thus please extend this compliment to her, it was well deserved. Thanks
Glennis has been very responsive and prompt in all communication channels… She is able to see things from our point of view and provides valuable feedback based on her experience, thus we built a website together that’s far better than the previous websites that we have done…
Dear Rochelle,
This has been a truly unprecedented year. COVID-19 tried to test our mettle and challenged us in many ways. However, we were undeterred in our commitment to commemorate our National Day and adapted NDP2020’s approach in response to the circumstances. On 9 August 2020, Singaporeans came out in full force. We demonstrated our resolve as one united people and underscored our determination to overcome challenges together.
With the limitations of the COVID-19 safety measures imposed on NDP2020, it was imperative to bring the celebrations to the digital realm, to reach out to more Singaporeans. Rochelle led her team of designers to design content for the social media platforms of NDPeeps, and was also involved in the initial planning and support for the forecast of the overall strategic communications framework. Her support in the NDPeeps platforms was crucial in boosting our engagement levels and creating content to generate buzz and awareness of the novel ways of celebrating NDP. We thank Rochelle and her dedicated staff for working around the clock to meet our requests, and also going above and beyond to make it happen for the NDPeeps. Rochelle and herteam can be proud to see their designs
used widely across NDPeeps Facebook, Instagram, YouTube and TikTok.
FirstCom Solutions Pte Ltd has been a valued partner with NDP for the fourth year counting, and we’re looking forward to many more.
On behalf of the NDP2020 Executive Committee, I thank you for your steadfast support and commitment.
Together, A Stronger Singapore!
We’ve had the pleasure of working with Yan Aik Teck from Firstcom Solutions during our project period from December 2020 to May 2021. We would like to take this opportunity to thank AT for the consultation and campaign planning provided to FinanceGuru in our efforts to promote our mortgage brokerage services. Yours Faithfully, Eng Sin Ling Director
Dear Jim, I’m writing this letter to express my appreciation to Firstcom Solutions Pte Ltd, especially Stephanie and Nicholas for providing a great service over the past year in regards to our website. They’re very kind and patient to walk my team through the entire progress of the project and are willing to make any changes to the web layout which was approved by us previously. Even though the project has already ended, they still give us their prompt response to help us check and solve the problems on our website. They have shown professionalism in their work and are very meticulous in details, from visual of our web design, web functionalities to execution of the entire project. Without their efforts, I believe that our web would not have been completed so soon. It has been a pleasure to work with them, and we look forward to work again in the near future. Once again, I would like to thank Firstcom Solutions Pte Ltd, Stephanie and Nicholas for the awesome work done! Warmest Regards, Picasso Tan Creative Director Picasso Productions Pte Ltd
Dear Miss Foo, Thank you very much for your team support and hard work in our new website design. We just wanted to share a quick note and let you know that you guys especially Mr Youren did a really good job. We are glad that we decided to work with you. It’s really great how easy your websites are to to update and manage. I never have any problem at all. My new site is so much faster and easier to work with than my old site. It used to take me and hour or more to update a page and I would still sometimes screw things up. Now it’s almost like having a designer right here with me. I just choose the page, make the change and click save. It’s so simple Once again, we sincerely appreciated your company support in our new website project and look forward for future opportunity to work with your company again Yours faithfully, Kelvin Lim General Manager
Hi,
In reference to services rendered by the Team of FirstCom Solutions to My NoNNa’s Pte Ltd. I would highly commend FirstCom Solutions for the professional service standard, excellent website design and support provided to us during the project period. It is a pleasure to work with FirstCom Solutions, which they always provide very tailor-made advice and quality help to us quickly.
I would also like to give positive feedback to Jonathan Wee, who is from the Hosting and Maintenance Team. He has shown incredible professionalism and knowledge, keeping us updated and solving our issues timely. He was kind and understanding to us, tech-noobs, even when we ask silly questions. We met with a very tricky situation when transferring the hosting of our email and website, and it would not have been so successful without Jonathan’s kind assistance and strong support, assuring us that it wouldn’t be as painful as we thought it would be.
We have a very pleasant working experience with FirstCom and would like to thank them once again for their incredible work.
Warmest Regards,
Rae Mok
My NoNNa’s Pte Ltd
Zhi Chean has been very helpful towards the service she is providing to my company and she is reachable even during non working hours which can be inconvenient but she still took the time off to respond to my doubts. Thanks a lot
Regards,
Soki Wu (Katong Mei Wei Pte Ltd)
My overall experience with Firstcom was very enjoyable. Sylvia was very knowledgeable about the various product and took time to explain them to me. That started off the entire experience on a very good note. Zhi Chean, our account manager was very helpful and is always there to help us even when it is non-business hours. Though there were some hiccups along the way, she resolved all the different issues promptly. She is also very patient in explaining the different steps etc. Overall, kudos to the team! Well done!
Since inheriting our account, Zhi Chean has been our go-to with the launch of the online order platform for Chowon Garden Korean Restaurant, from conception to its launch. She patiently guided us and explained the know-hows to us and is always reachable, delivering Firstcom’s service with utmost professionalism. Well done, Zhi Chean! Much appreciated
Have engaged Firstcom to help with our ecommerce solutions and was appointed Stephanie as our account manager. She was patience to help us go thru all the necessary procedure and also the web design.
We are kind of new to ecommerce and web design, with lots of questions. Stephanie has never failed to explain and give us an answer for them.
As our business operating hours usually ends late and at times when we need her help. Was surprise to receive her reply even late at night.
We are happy to engage Firstcom as our ecommerce solution and thanks Stephanie for the patience and help.
My first time using Stephanie Teo and her company Firstcom services… damn excellent and professional for them to help me update my website and online.. as a result of this, I strongly recommend Stephanie for your website consultant. It won’t go wrong with Firstcom Solutions… Swee
Project executive Nicholas has been very helpful in the launch of our new ecommerce platform for I. GO International. This solution has helped us a lot especially during this COVID-19 period where retail business is affected. I’m glad we took it online with FCS. Looking forward to future collaborations with FirstCom Solutions
Special shout-out to Jas and team.
It is your professionalism, patience and dedication that enabled us to build up our marketing capabilities at the double.
And it has been an unbelievable honour to work with you, for whom is always ready to put yourself in the shoes of ours in order to understand our needs and requirements.
We look forward to future collaborations with you as we look to accelerate our growth and realise our full potential
The representative allocated to me is Ms Glennis.
I should say that her service is excellent. She is quick to understand what we want, which only shows her experience and talents.
We are very happy with the lay out and designs that she has fetched us. Truly gifted to work with her. Appreciate her prompt and responsive service. Wishing her the best in all her endeavours
We are a fitness company. We have engaged Firstcom to revamp our existing website and incorporating an e-commerce function. We were informed after the programming stage that a new project executive, Glennis Ong, will be taking over our accounts. At first we were quite worried the changing of hand might hinder the progress. However, it turn out to be a smooth sailing experience. Though Glennis is new, she comes with strong project management experience. She answered every single question raised painstakingly. She is a hands on person and provide quick solutions of the issues. Her guidance of steps through pictorial/digital format made it extremely clear for us to follow. Thank you Glennis for your efficiency and all the quick responses. It has been a great pleasure of working with you.
I have engaged Firstcom for 2 things: Website Development and Marketing Solutions.
I worked with Melisa for website development and she is really helpful and patient in explaining things that I don’t understand. She definitely helps to provide insightful opinions and value your feedback as well. She is also responsive to messages and even goes the extra mile to respond and answer queries during non-working hours.
I also worked with Eva from social media team for my marketing solutions package; she is really very responsive to messages. She goes over and beyond her normal hours and job scope to answer queries and attend to issues that I have. Her cheerful and friendly demeanour has made the experience very pleasant and positive too! Have to say this is not a guaranteed for other companies even if you pay for a high price.
Overall, I would think Firstcom has a very structured workflow to guide inexperienced customers like me in meddling issues about going online for my business (B2C)
Enlisted the help of Firstcom to digitalise my business by building a website during COVID and was very impressed by the work commitment by YouRen and Stephanie who assisted me throughout. I am thankful for Stephanie who ensured that my requests were met, and deeply appreciate YouRen’s help in my queries. He was responsive and on task, providing valuable feedback in the maintenance of the website!
We, Sin Chew Chinese Cultural Products Supermart Pte Ltd would like to express our gratitude to Vincent Cheong for his great help in getting our E commerce website done.
He was very responsive, patient and executed our requests promptly. He also gave us lots of ideas and suggestions from his professionalism.
Would strongly recommend his service to any companies out there. Overall, “It’s a Great experience working with him!”
Hi Vincent,
In appreciation of all that you have done. Thank you for your tremendous help in our E-commerce Website Business. You’re always ready to address any concerns to answer to our queries for the project. Thanks for putting all your effort and find tunes to all the design changes upon our request. You have made us feel extremely relieved and appreciated seeing the whole website done up beautifully, we’re very excited pending for the launching. BIG THANKS to you – Vincent Cheong, we truly appreciate your prompt service during the entire project processed. Surely to recommned FirstCom Solutions to all our fellow friends.
Jin Zhi Ye
We, dumpling zhang engaged Firstcom to design website for us. The representative allocated is Vincent Cheong. He is very responsive and supportive to us. Whenever I encountered any problem or got any question, he always gave me professional answer and solution promptly and patiently, even during the weekends and after work hours. Many thanks to Vincent’s great support to us!
Had a great experience with Firstcom for our company web design. Especially thanks to Vincent for making the whole process smooth. Even after the launching of the website, he still very responsive to our queries. Definitely will recommend Firstcom to fellow friends and partners.
Claim submission can be a headache thing for SME like us as we are not familiar with the platform. I would like to express my appreciation to Nicholas Shen from FirstCom for his responsiveness and patience in guiding and helping us to complete the claim submission.
Darren Say is a very responsive and hardworking person whom I can easily contact any time (even late at night or over the weekends) when I have any issues with the webpage. He is very patient with me and guides me throughout the process of doing the website. I am really thankful and appreciate all the efforts and time he spent guiding me through the whole process. Do convey my sincere appreciation and thanks to him!
I, on behalf of Cucina 17 Pasta & Grill’s management, want to thank Firstcom Solutions, especially Ms Zhi Chean, for journeying with us our self-managed online ordering website amidst difficult times like this where manpower/talents are constraint which our management at first was skeptical about starting a whole new technology project. Zhi Chean has made it so simple, straight forward, fuss-free, & easy for us to understand, get started and finally launched “live”! Zhi Chean has been really patient, understanding and responsive to our queries and doubts through the project. Without you, we wouldn’t have taken the first step! Thank you very much, Zhi Chean & Firstcom Solutions for making it happen so timely for us!
Job done within timeline and the consultant Ms Woo Zhi Chean was very responsive to all inquiries! She is very helpful on my website’s development. Furthermore would also like to extend many thanks to Fred Ong which he has eventually left the team before handing over to Ms Woo. Back then Fred was really helpful too.
Jacob has been very helpful in assisting us with all the errors/issues that I’m having with our new website (Petite Fleur). His responsiveness and efficiency is top notch. My website was down a couple of times due to bandwidth issue and whenever I texted him, he responded and fixed it right away. I once texted him on a Saturday night 1am and he fixed it within the next 10 minutes. Very grateful to have him as our point of contact in FC
Nicholas has helped our company Fish Tales really much on this project. He is very responsible with quick responses to our queries. This project has actually moved along so smoothly thanks to Nicholas and team. We appreciate his efforts very much. Kudos to his team!
We would like to commend Joyce and team for their hard work in providing great service and guidance to us throughout the development of the website. We are very pleased with the website. They are very supportive and prompt on all our requests. Thank you once again Joyce and team! Keep up the fantastic work!
Dear IMDA team,
We would like to convey our gratitude to Mr Glenn from Firstcom for his wonderful support in our bid to revamp our digital presence.
From the onset of enquiries, Glenn was always forthcoming with his evaluation and suggestions, and his support throughout the implementation was most appreciated, as we are a lean team and nobody was IT trained.
We have enjoyed this otherwise painful journey to improve our digital presence and Glenn was definitely a crucial factor.
Thanks,
Rae
To whom it may concern:
I got to know Jacob Chen when I engaged Firstcom Solutions to help improve my company’s Ecommerce site towards the end of 2020.
We faced many communications and technical issues right from the start of the project. On the day our website went live, it was plaque with bugs and issues. The project management team could not react to the many problems raised on a timely manner because they appear to have too many projects on hand. Eventually, my project was handed to the technical support team.
Initially, the technical support team’s response was met with delays too. Fortunately, all the loose ends were effectively tied when Jacob came into the picture.
Jacob continues to demonstrate great responsibilities and keeping me updated on the issues tackled. He even went the extra mile to offer his time and services should our website face technical issues over the weekends.
I have no reservation in recommending Jacob to anyone or to any organization.
Best Regards,
Clarence Sim
Operations Manager
Ensemble Music
I would like to express my utmost appreciation and gratitude towards Ms Zhi Chean for her outstanding professionalism, exemplary working attitude, patience, and dedication in working with me to create my e-commerce website.
She has been extremely meticulous and patient in every request and needs. Her involvement and contributions to my project has led to the successful launch of my website.
I would definitely recommend Ms Zhi Chean to other clients if needed
I have set up my website with Firstcom Solutions and would like to thank Firstcom for this smooth journey. I would like to take this chance to also praise Zhi Chean who is very helpful and patient towards us showing her professionalism during the process. Thank you!
David, Buddy Chef Grill
We would like to express our sincere appreciation towards Ms Raine for her outstanding professionalism, patience, and dedication in working with us (SME) to create our e-commerce website.
Her involvement in, and contributions to our project has led to the successful launch of our website. We really appreciate her patience and guidance when help is needed.
It has been a pleasure working with Ms Raine, and we look forward to future collaborations.
Nicholas and team were very prompt in their response and guidance on the setup of the website and they patiently went through the usage and functions of the new site for us as well.
Professional and friendly service rendered by them, it was a pleasant experience from start to finish. Thank you!
Nicholas Shen has been very responsive in delivering the requirements and urgent requests from us. We are an SME company and just started out our E-commerce. Very grateful for his expertise, knowledge and help during these period to assist us in our multiple requests. We require almost 100% attention and time from Nicholas as there were some areas we are not familiar of. Once again, thank you for your great service and support in assisting us and now we can kick-start our E-commerce with a bang!
On behalf of my team at EOP21, I would like to express my gratitude to Nicholas Shen and his team for their support and contribution to helping us move towards a refreshed website with e-commerce capability. They have positively encourages us in guided phases to launch our website within a stipulated timeline
I must tell that they are one of the most efficient & productive web designing company. Whole team at Firstcom is very supportive & prompt on all requests, especially Jacob who is an amazing person & always ready to come forward at any time.
I strongly recomment them
All the best team Firstcom
I was impressed with the support I received from Jacob of Firstcom Solutions. What I loved about his support help was that it was extremely detailed and unapologetic about being practical and on point.
Before Jacob took over from 2 other persons who were assisting me, I took pains just to make it clear that the queries were made not to find faults but to work on solutions to market and sell more that’s all, as I had a lot frankly. So we need stuff ranging from:
- Fast loading landing pages
- SSL to work on subdomains
- Initial confusion about Domain name and SSL have different charges after and before grant
- Requests for multiple subdomains with SSL to point to my landing pages and possibly another mini store
- Request LetsEcrypt SSL on the hosting so I don’t need to pay $50+/month for SSL for subdomains to Vodien
- Better site’s performance grading. We are using lighthouse performance test as for now to enhance the site
- Query whether to stay on current opencart platform instead of using woocommerce
- Possibility of migrate back to our server, we will assist to transfer the web files!
- Access our own cpanel independently as it’s hosted under you? Need ability to install plugins, hooks and additional pixels, chat box
- Access daily backups..
- Just to name a few…
I felt relieved by Jacob’s support after initially having problems with unresponsive support personals and ambiguous response to my first long list of issues which I was afraid they might deem as confrontational but I was just clarifying.
I will definitely be back in future as long as the support is as great as Jacob’s. He addressed my concerns point by point and will not move on unless resolved – even extending some help when it became a 50:50 situation. Support is now still ongoing as issues and requests are being addressed – fast responses and screenshots over WhatsApp are great service too. As long as they stay this way – I can only say, “I’m Lovin it”!
Dear IMDA Team,
First of all, we are very pleased to work with Firstcom for our ecommerce website, they advise us a lot on what we need to meet the current demand of the market.
Second, need to special thanks to Glenn of Firstcom in advising us along this period of time. He is well equip with a vast amount of knowledge and also have a positive mindset which make this whole project a pleasure to work with.
With his guidance, my team are now more confidence in handling the backend system and data base to increase our sales.
Glenn knew we are not IT train and even offer us help if we met any problem down the road.
Appreciate his kind help and Firstcom service.
Bernard Tay
Dear IMDA Team,
We are glad to have engaged FirstCom as our web service provider.
It has been a pleasure working with the team over the past few months and they are very helpful and put in efforts to ensure that our issues are resolved and getting the website to launch on time.
Special commendation to Glenn of FirstCom in helping us with our small F&B business. Kind and efficient in helping us to build a simple user-friendly website and also guiding us on how to use the backend of the system. Being a novice in digital and also slow in learning due to our age, he was very patient and went the extra mile.
We appreciate the pleasant website service and experience provided by FirstCom and Glenn.
We would also like to express our special thanks to Wan Xin & Jiamin.
Best Regards
Christina Tan
On behalf of my team, I would like to express my gratitude to Nicholas Shen and his team for their support and contributions to helping us move towards a refreshed website with e-commerce capability. They have positively encouraged us in guided phases to launch our website within a stipulated timeline.
Yours faithfully
David Wong
General Manager
To whom it may concern,
This letter would like to commend Kendrick Lim from FirstCom Solutions Pte Ltd. on the professional services that was provided to us for this E-Commerce project. Kendrick is a very dedicated and patient individual who will follow through with every details of the project.
We are very pleased with working with Kendrick and it was a pleasure having him onboard this digital transformation for our organization.
It has been a very smooth journey working with Kendrick and we enjoy working with him. We appreciate the service and would like to compliment Kendrick for his professionalism.
Yours Sincerely,
Graciousmart.sg Pte Ltd
Shahirah Mohamed Salleh
Business Development Manager
To whom it may concern,
This letter would like to commend Kendrick Lim from FirstCom Solutions Pte Ltd on the professional services that was provided to us for this E-Commerce project. I would like to highlight my pleasant experience working with him, as he was able to grasp and understand the requirements for this website.
Kendrick is professional and dedicated in the project delivery. He is also very patient in assisting us even though we had little knowledge about using an e-commerce website. Kendrick even went the extra mile by assisting us after work hours which shows his passion and commitment to this project.
It has been a pleasure working with Kendrick & we would like to express our thanks to him for his services rendered in our project.
Yours Sincerely,
Kit Siang Whole Trading (Cuddle Gently)
Jamie Koh
Director
To whom it may concern,
This letter would like to commend Kendrick Lim from FirstCom Solutions Pte Ltd on the pleasant experience that we have working with Kendrick on this E-Commerce project. It was an enjoyable process as kendrick is a very dedicated and patient individual who will follow through with every details of the project.
Kendrick has showed his professionalism and competency in this project with us. We appreciate the service rendered and would like to compliment Kendrick for this good services to our company.
It was an absolute pleasure working with Kendrick and we look forward to working together again sometime in the future.
Yours Sincerely,
Device Electronics Pte Ltd
Teo Bee Yen
Director
Weili & Nicholas – After the site has been live, the support from these 2 individuals has been very helpful even though the project executive has resigned, the support has been good! I appreciate their time and effort in helping me. I will be keen to work with FirstCom Solutions more in the future!
– Durian Plantation
Nicholas Shen have been helpful in our web development project.
He has provided me with good recommendations and advise on how to develop the site and is familiar with the systems and has helped with our questions.
Overall, the experience with FirstCom Solutions has been pleasant and I look forward to possible future collaborations!
Was assigned to Weili Chen, Account Manager of Firstcom, and it has been a breeze working with him as he has been very patient with answering all our queries on backend updates, changes we wish to make and so on, and it certainly makes things so much easier with his guidance on how to do so since we are new to technicalities. Keep it up, Weili! Thank you for your professionalism.
I had the chance to work with Yujia for social media marketing and Jacob for ecommerce. Both of them have gone above and beyond to help me in my business. Yujia is always eager to learn more about my trade and come up with interesting ideas to promote my store on social media while Jacob is very knowledgeable in his coverage and has always attended to my issues promptly. This review does not speak for the company as a whole but you’re in great hands if your account is taken care of by them. Thank you for the great work!
Brenna was very attentive to my questions and assisted me through out the process, walked me through the problems as well before handing it over to the IT department.
Jacob from IT department was very attentive and replied very promptly to my problems, very fast and efficient too, takes initiative to satisfy what my company needs!
Firstcom team responded well for all our queries & issues, and all done within target lead time and as expected, no hassles. I want to especially thank our project manager, Weili who guided us through every step of the entire web development patiently. I would highly recommend Firstcom to anyone who is looking for their website to be designed. Keep up the good work. Recommended.
A very helpful and smart company that puts in 101% effort in ensuring that our problems are solved. Jacob is also very patient and is updated with the latest ecommerce trends, thus, being able to provide useful advice for us to stay competitive in the market.
We enjoy working with Wei Li/Jacob from Firstcom Solutions. Though we experienced some issues at the start with a few other project managers, our problems were resolved when Wei Li stepped in. He always responds in a timely manner and is attentive to our needs. We trust that we are in good hands with Wei Li as our main point of contact.
We would like to express our sincere appreciation towards Ms Stephanie Teo for her outstanding professionalism, patience, and dedication in working with our marketing team to create our e-commerce website.
Her involvement in, and contributions to our project has led to the successful launch of our website, an accomplishment we cannot understate, given the many inconveniences the pandemic has brought us.
It has been a pleasure working with Ms Teo, and we look forward to future collaborations
We are glad that Firstcom has reached out to you with a sensible proposal to the digital marketing program. It just got even better with a proactive Digital Marketer, Queenie, took over the servicing. She is well versed, able to understand our marketing objective and had helped us to execute the whole digital marketing campaign effectively.
Comparing with other ecommerce web companies. Firstcom is very professional and customer oriented , ie. though they are busy but they will try their very best to assist their customers as soon as their time allowed. If they do not call due to time constraint, they will text to show that they received the message, and they are aware and they will try to solve the customers’ problem on the next day.
At first, things were just normal and not much anything. Until we encountered some parameter issues where it could lead to lost of potential sales, Lauren at 10pm, managed to rectify the issues although we had reluctantly, mentally prepared that it can only be fixed the next day, that really surprised us based on the 1st sentence, and we were impressed, rarely we see the new generation nowadays who are conscientious & often seen as gotten nothing to do with efficiency or effectiveness whom the older generation were drilled with, so the mktg thank her on behalf of the company for that needed extra miles, thereafter, a charming Jacob appear, and together with Lauren, they has assisted much, making it a pleasant journey instead of the usual torturing or blood vomiting chore when you work with geek IT people who likes to hide behind their 0&1
Abigail has been an absolute star in managing the project though the scope was so huge. Her ideas and performance metrics tracking was also on point, leading us to have a more varied digital performance. She was also answering emails and text messages late into the night, past the usual working hours – showing her professionalism and commitment to excellence professionally and personally. Definitely recommend her for future digital marketing help.
Our Company engage Firstcom Solutions for our Digital Marketing Programme in Jun 2020.
Abigail Han is in charge of my project and she have been really helpful and professional.
Project went smooth and deliverables are completed on time. We are very satisfied with the marketing video, photos, write ups that Abigail team have come up with
Definitely value for the money 🙂
Abigail Han have been a great help ever since we started our Digital Marketing Project with Firstcom Solutions. She gives her most honest opinion and suggestions to each of our questions. Even after working hours, she will still reply your messages and queries professionally. Her write up is extremely great too. She will constantly try to keep the whole project in the timeline given so that there won’t be any delay.
I would also like to recommend Wilfred and team in assisting us to take our very first video. As its our first video, the whole process is very tense but he’s always ensuring us everything will be okay and fun, making the whole process not so tense.
Overall, the experience with Digital Marketing Project is great.
We have a pleasant experience working with Maple Teo on our social media project. Over the past few months, she continuously recommends fresh ideas and developing new ways of thinking to promote our products. It was no easy task as our products are very niche.
Every discussion, she exchanges her thoughts and idea clearly for our understanding and produced the content within hours for our approval.
On several occasions, due to our busy schedule, she adjusted her time for us when we needed her after working hours.
Overall, we are very pleased with the results that she have produced. Thank you.
We at Zare International would like to share our experience on engaging FirstCom Solutions for our web development project for Optimus Pet. They are indeed a dedicated team of professionals in the field and we gained a wealth of knowledge from working with them.
We would like to give special commendation to your digital marketing strategist Hui Lin, for going the extra mile to ensure the website was launched in time, and her prompt responses during our communications with her. We are confident that Hui Lin will go on to achieve many great things as an invaluable member of FirstCom Solutions.
Nevertheless, this still showcases her punctuality, and her unique sense of dedication and professional care for her clients was clearly present throughout our time spent working with her.
Well done, FirstCom team and Hui Lin!
FirstCom Solutions is a great company to work with, providing great service and assistance to us throughout the development of the website. We would also like to commend Huilin for her guidance which includes, responding to all our queries and providing us with valuable advices as well as the technical arrangement and support she has provided to us.
At first, things were not going smoothly and project progression was slow. Thanks to Huilin, after she took over our project, it has been a breeze! All our requirements and issues are well taken care of, and thanks to her efficiency and patience, our website can be launched on time.
Even after the project completion, Huilin still takes time to answer our queries. We are in awe of her professionalism and helpfulness. Thank you!
It is of great pleasure working with Hui Lin from Firstcom for a revamped E-commerce website development to replace our current website. She was very patient, attentive and accommodative to our request, and is prompt with her follow up actions.
Thank you and well done Hui Lin!!
We are very satisfied with the web development experience with Firstcom! Would like to commend on Huilin, for being a great help to us, and guiding us patiently to the launch of the website. Many thanks to her, catering help to us even after working hours.
We are pleased with the quality result produced. Keep up the good work.
We are very satisfied with Huilin and team from FirstCom for their efficient and dedicated web service and follow up actions. Hui Lin is very responsible and did a good job to liaise with us, and meet all our requests very quickly. She is also able to recommend brilliant ideas and suitable solutions to enhance on our website functionality and user experience! Thank you, keep up the excellent work!
I have participated in the social media marketing hands-on training programme and would like to thank Firstcom Solutions and praise Eugenia for being helpful during this period. She would answer to my enquiries and doubts…. She has always been very helpful and responsive to our requests.
I have participated in the Social Media Marketing Hands-On Training Programme and would like to thank Firstcom Solutions for this programme and also, would like to commend Desmond who is very helpful during the campaign. Thank you!
David, Buddy Chef Grill
Dear IMDA Team,
We would like to give special commendation to FirstCom Solutions for providing us with well-designed website and impressive after-sales services. The website has provided us with many advantages like the reduction in cost, manpower savings and have a better online presence with our customers. This ecommerce website is very productive to our sales and overall business performance!
We would also like to thank our project executive Hui Lin for her professionalism, good attitude and patience in guiding us on this project and resolving the issues we faced. She has proven to be very capable and efficient to the quality of work she provides. Thank you very much FirstCom!
Best regards,
Janet Siew
Marketing Executive
Dear IMDA Team,
We are glad to have engaged FirstCom as our web service provider. It has been a pleasure working with the team over the past few months, they are very helpful and put in much efforts to ensure our issues are resolved and website is launched on time.
Special commendation to Hui Lin, a sweet lady from FirstCom, to help us with our small F&B business. She is very kind and efficient, put her heart into helping us on not only to build a user-friendly website, but also guide us on how we can further improve on our social media marketing. Moreover, Hui Lin is very responsive and cater to our requests even outside of working hours.
We appreciate the pleasant website service and experience provided by FirstCom and Hui Lin.
Best Regards,
Team of Yummy Yap Eating House
To whom it may concern,
We, weiCreative, would like to express our gratitude to FirstCom Solutions as well as Huilin and her team for their great service and assistance to us throughout the development of the website. we would also like to commend Huilin for her guidance which includes, responding to all our queries and providing us with valuable advice as well as the technical arrangement and support she has provided to us.
Best regards,
Ling Jing Jie
Project Assistant
Wei Creative
Dear IMDA Team,
We are writing to register our satisfaction with the revamped E-Commerce website designed by Firstcom Solutions to replace our current website. We also wish to commend on the services rendered by Hui Lin who is in-charge of our project, she is not only knowledgeable buy was very professional throughout the whole duration of her engagement with us. Thank you Hui Lin!!!
Best regards,
Jimson Lee
Stormwater Pte Ltd
Dear IMDA Team,
FirstCom Solutions Team and Huiling are very professional and helpful through our web development journey. They are fast in delivering the requirement we need for the website, and responding to all our queries.
As we have been dealing with paperwork and offline sales for many years, the ecommerce website is a very useful online platform for us to generate productive online sales, and engage with existing customers online! We are glad to have signed up with FirstCom as our first step to go digital!
Special thanks to Huilin, the vibrant project executive that has been guiding us even after the project is completed! Thanks to her, we are more technical and can keep up with the latest e-commerce trend.
Keep up the good work, thank you.
Warmest regards,
Linda
Laundry Unlimited
Dear IMDA Team,
We would like to give special thanks to FirstCom Solutions for their outstanding service and prompt follow up actions even after the website go live. It has been a tough journey at first, as there are many problems with the website and it not up to our expectations. Fortunately, they arranged for an experienced project executive, Huilin, to handle our case. We sincerely appreciated her efficient help for going the extra mile to make sure our requests and issues are always handled in time. She did well in coordinating the whole project and guiding us throughout. Her patience and capability impressed us!
The catering website is a good platform for us to sell online and have better online presence with our customers, most importantly to boost our sales and profits.
Thank you FirstCom and Huilin!
Best Regards,
Wayne Heng
Sales & Marketing Manager
Katong Catering
We would like to give special commendation to FirstCom Solutions for providing us with a smooth-sailing experience throughout the project. Their quality website services and responsible attitude impress us.
The new website is very user friendly and easy to navigate. I strongly believe that this will increase our revenue and provide a better online presence with our customers! Overall this has strengthen our business sales volume and financial performance!
We would also like to give credit to our project executive, Hui Lin.
She is very professional and experienced, always solve our issues in time, provide top notch recommendations and are pleasant to talk to anytime.
With her help and good attitude, the website can be launched smoothly and all pressing issues resolved in time. Thank you.
Best Regards,
Benjamin tan
Business Development
Glacee Pte Ltd
Dear IMDA Team,
We would like to give special thanks to FirstCom Solutions for their outstanding service and prompt follow up actions! They are meticulous in recommending convenient-to-use design elements and functionalities to provide good user experience.
The revamped website is very user-friendly and encourages more ecommerce transactions to take place, as well as boost our online traffic and sales!
We would also like to compliment Ms Huilin, the project executive we worked closely with, for her hard work and dedication towards this web development project. We really appreciate her good commitment to good customer service, efficient work, and professional follow up even after the website has gone live. We appreciated Huilin and her team’s helpfulness and capabilities to complete the project smoothly.
Thank you FirstCom for providing us with a good e-commerce experience!
Yours Sincerely,
Edward
E-Rev Motor Sports
Dear Yujia:
We would like to thank you and your team at FirstCom for helping us set up our social media presence.
From the start of this project, your responsiveness and proactivity really helps to push the project along. As we had no prior experience in this area, we were naturally uneasy at first, but you and your team really helped us navigate this new world of social media marketing.
We understand that our industry might not be what you are familiar with, however, during the project, your willingness to learn and know more about this industry impressed us.
Our social media pages are designed to cater to our target audience and they are well maintained by you and your team. You also taught us how to set up the pages and to maintain them in the future.
Thank you for your tireless work on our project during this year. We appreciate all the work you and your team have in. We will definitely think of FirstCom should we need and digital solutions in the future.
Best Regards.
Chow Khai Shui
Director
Teck Soon Medical Hall
To whom it may concern,
I am writing this letter to express my compliments to Yujia. Through this few months of working with her, I found that she’s very responsive, works hard and bother to go the extra mile to think and suggest ideas on how we can improve on our social media engagements and creatives. Very importantly, she knows what she’s doing and most of the ads we ran, yielded positive ROI.
I’m really glad that she took over my account and it has been a real pleasure working with Yujia. She’s definitely a valuable asset to your company.
Yours Truly,
Jasmine Kang
CEO
To whom it may concern,
I am writing to compliment and thank Yu Jia for the outstanding service she has provided for our marketing campaign. We are very satisfied with her efficiency and effectiveness in the management of our marketing campaign on our social media. She has also been extremely helpful and professional. We are extremely grateful for her assistance this period.
Yours Sincerely,
Juvia
Scoopz
To whom it may concern,
I am writing this letter to express my sincere appreciation towards Xin Yi for her professionalism and guidance during our digital marketing engagement with FirstCom Solutions.
Even after working hours, Xin Yi would still promptly respond to our queries and ensure that everything under her charge is well taken care of. Also when we are running advertisements, Xin Yi would always make it a point to regularly update us about how the ads are going before providing us with relevant recommendations that can help us to further boost sales.
Prior to the engagement, Mata Thai did not have a strong digital presence as we were not too familiar with the different social media platforms.
Through Xin Yi’s efforts and experience in social media marketing. Mata Thai has experienced a surge in enquiries and orders within a short period of time. This has allowed us to realise the potential in digital marketing and hence, we have decided to renew our contract with FirstCom Solutions for a longer period.
Thank you for the positive experience and keep up the good work!
Yours Sincerely,
May Lai (Senior Executive)
To whom it may concern,
I am writing this letter to express my sincere appreciation towards Xin Yi for helping Master Choy to digitize our business successfully.
Although Master Choy has close to 10 outlets in Singapore, our focus used to on offline sales only and hence, we did not have much digital presence. During our engagement with FirstCom Solutions, Xin Yi has been helpful and patient in guiding us through the process – from planning and strategizing, to execution and data analysis.
As such, not only has Master Choy’s brand awareness increased, we have also witnessed a surge in enquiries for our dishes when we started running advertisements.
Seeing that there is an increase in enquiries despite being new to digital marketing, we are convinced that digital marketing works and we are glad to have engaged FirstCom Solutions for their professional services!
Thank you!
Yours Sincerely,
May Lai (Senior Executive)
To whom it may concern,
I am writing this letter to express my sincere appreciation towards Xin Yi for helping me to digitize my business as well as the outstanding services that have been provided thus far.
During my engagement with FirstCom Solutions, Xin Yi has been assigned to me and I am very satisfied with her professional service.
Not only did she follow-up with me regularly to update me on the Facebook Ads progress, she has also been proactive in giving her recommendations to help me improve my business. For instance, previously when my website was still building and we did not have any online ordering system, she had introduced me to a “Take.sg” platform that will allow me to list my food items and potentially get more orders through WhatsApp.
As Xin Yi has helped me to realise the importance of digital marketing for my business. I have decided to renew my engagement with FirstCom Solutions so that they can continue to bring my business to greater heights!
Keep up the positive attitude and good work!
Yours Sincerely,
Nicole Yeo (Co-founder)
To whom it may concern,
I am writing this letter to express my sincere appreciation towards Xin Yi for helping me to digitize my business as well as the oustanding services that have been provided thus far. Often, Xin Yi would go the extra mile to answer my queries even if its after working hours.
It was during the Covid-19 pandemic period when I was introduced to FirstCom Solutions’ Digital Marketing Services. During the Circuit Breaker period when dine-in was not allowed, my business was badly affected since most of my revenue came from dine-in customers previously. Through Xin Yi’s effort and experience in Digital Marketing, she managed to help me boost sales significantly within a short period of time. With only $1000 of ad budget spent, she was able to garner over $8000 of sales.
Seeing that there is such high returns (i.e. Return of Ad Spend of over 8.0x). I was convinced that my F&B business has great digital marketing potential and hence, I have decided to renew another 6 months of contract with FirstCom Solutions.
Keep up the good work!
Yours Sincerely,
Tan Min Li (Director)
We would like to commend Weili, our dedicated project manager at Firstcom who has helped us tremendously with developing our e-commerce website in 2020. While we had faced several issues during the first phase of our website development project. Weili stepped in to assist us and managed to resolve most, if not all, of our technical issues to the best of his abilities. We are grateful that he continues to be responsive to our texts for help, even after the project is over. We feel assured that we are in good hands with Weili as our project manager and key point of contact within Firstcom. Thank you for your service and hard work!
Dear Jim,
I am writing this letter to commend Stephanie, who’s the project executive of our website development project (www.p5.com.sg). I joined the company in the mid of the project, Stephanie was very kind to walk me through the entire progress of the project and also willing to make a fair bit of changes to the entire web layout which was approved by us previously.
Stephanie is very knowledgeable and she knows her ground well, from visual design concept, web functionalities to execution of the entire project. Many a times, she helps us understand complicating tech terms using simple analogy, which is really helpful. Also, despite juggling couple of projects at any one time, Stephanie will always make it a point to reply our questions promptly and that really assured us, that our project are in her good hands and we know we can simply go to her for any updates or for any sort of professional advise and recommendation. When we encountered several issues during the final stage of the website going live., Stephanie and her team put in extra hours just so to resolve the issue for us, just so that we can launch our new website on time. In short, Stephanie is a capable, trust worthy and professional individual. We really appreciate her dedication and managing our project in a timely fashion.
Thank you too, Firstcom Solutions Pte Ltd and Stephanie for the awesome work done!
Warmest regards,
Rachel Teo
Digital & E-Commerce Graphic Designer
P5 Pte Ltd
Dear Sir/Mdm,
We would like to express our sincere appreciation towards Ms Stephanie Teo for her outstanding professionalism, patience and dedication in working with our marketing team to create our e-commerce website. Her involvement in, and contributions to our project has led to the successful launch of our website, an accomplishment we cannot understate, given themany inconveniences the pandemic has brought us.
It has been a pleasure working with Ms Teo, and we look forward to future collaborations.
Yours Sincerely,
Kelvin Chen
Director
Xiao Yuan Marketing Pte Ltd
Dear Sir/Madam,
We would like to commend the team working on developing our new website for the great work so far. It has been a pleasure working with Stephanie Teo, who has been able to understand our requirements well and even proactively suggested good ideas. She and the team were also able to go beyond the basic requirements to come up with designs, animations and functions that look and work great. In all, she and the team have surpassed our expectations and surprised us with their creativity and energy
Well done!
Sincerely,
Joseph Argiridis
Achinos Asia Pte Ltd
To whom it may concern,
This letter serves the purpose of endorsing Ms Stephanie Teo Pei Ling. She is a very professional and knowledgeable project executive. Not only does she give clear and prompt responses when it comes to our enquiries, she is able to provide good insights and suggestions to customize the website to our needs.
It has been a pleasure to work with her. If the chance arises, we look forward to a collaboration again.
Yours Sincerely,
Tan Hup Ming
Teng Huat Jewellery Pte Ltd
To Stephanie and team,
We would like to express our thanks and gratitude for managing this project, assisting and providing us with many innovative recommendations.
Stephanie has been very patient with us, she showed her professionalism and is competent in her work. She is very friendly and approachable, and provided excellent customer services.
Thank you for reaching our to us, and for the great support. It has been a pleasant experience working with you.
Darren Ng
Barkbuzz Pte Ltd
To Whom it may concern,
This letter serves to endorse Miss Stephanie Teo for her assistance throughout the building of Lao Huo Tang Catering’s website. Her service rendered has been commendable and has allowed made the entire process as smooth as possible.
Yours Sincerely,
Ray Ang
Sales and Marketing Manager
To whom it may concern,
I am writing this letter to thank you for the digital marketing services provided by FirstCom Solutions with the help of the Account Executive, Rebecca Ong. It was pleasant working with her as she has been patient and professional in guiding us, providing great help and solutions while being understanding to our needs. Thank you all for your help.
Yours Sincerely,
Sandia tan (Director)
To whom it may concern,
I am writing this letter to thank you for the outstanding services provided by your company during the 1-month campaign period. We are extremely satisfied with the programme as well as how your team handled our social media marketing during this one-month. Special compliments must be given to Rebecca who has been very patient and professional in guiding us through during this period, listening to and understanding our needs to come up with the right solutions and proposals.
Thank you all for your help during this period!
Yours Sincerely,
Christopher
Business Manager
Bee’s Cake Pte Ltd
Dear Queenie,
Just wanted to drop you a note to say a big THANK YOU for your helping us to execute the Digital Marketing Programme which we took up from your company, Firstcom Solution.
We are glad to have you serviced our account as not only you have demonstrated your ability to understand our Marketing objective, more importantly you have gone that extra mile to assist us on many occasions to execute the plan effectively and managed to sort out the complicated administrative stuffs that came along.
You have also been very prompt and patient to act as a bridge to communicate with your other colleagues in another department. Given your abilities, knowledge and attitude, we are certain that you will excel in every way and definitely a great asset to Firstcom.
As we are approaching a new year, may we take this opportunity to wish you a healthy and smooth sailing 2021 ahead.
Once again, thank you very much and good job Queenie!
Douglas Lee
Marketing Manager
Dear Queenie,
Thank you for your assistance, hard work and effort placed into our recently concluded social media marketing program. As social media marketing is very new to us, we would like to formally thank you for patiently answering our doubts and questions. Your work executed greatly exceeded our expectations.
Having also worked with other colleagues in your company, we were pleasantly surprised by your strong and responsible work ethics which I believe will see you excel in any line of work, both in the present and in the future.
On behalf of Grupp Marketing Pte Ltd, a big thank you to you on a job well done and all the best in your future endeavours.
Regard
Tristan Ho
Grupp Marketing Pte Ltd
This is a customer testimonal to show our appreciation to Lauren for her conscientious effort, in one important thing, for our team : business time is money. We encounter teething problems since the development stage due to programmer’s lacked of experience (in our eyes) and managed to pulled it through for live.
After live, we encountered numerous loose-ends and imperfections or rather parameters not up to trade standards. In our case, Lauren among her many colleagues we dealt with, gone through the long extra miles in this millennium, assists & prevents our team from having any lost sales that could happen due to the failure of the web parameters. The current working ethics and attitude had changed so far and amidst the disappearance of efficiency/effectiveness in the new generation, we hope Lauren could maintain her standard for current or future endeavor.
At this point, in the work she do, we thank her for the continuous support.
Taylor soh
Marketing, on behalf of Team Catering
To whom it may concern,
We at Zare International would like to share our experience on engaging FirstCom Solutions for our web development project for Optimus Pet. They are indeed a dedicated team of professionals in the field, and we gained a wealth of knowledge from working with them.
We would like to give special commendation to your digital marketing strategist Hui Lin, for going the extra mile to ensure the website was launched in time, and her prompt responses during our communications with her. We are confident that Hui Lin will go on to achieve many great things as an invaluable member of FirstCom Solutions. Thus, we would like to provide some feedback to help her on this.
While the website went live successfully, a few changes made on our end were not updated as well as they could have been. One suggestion to help resolve this would be to re-confirm the website content and changes with us before launching it.
Nevertheless, this still showcases her punctuality, and her unique sense of dedication and professional care for her clients was clearly present throughout our time spent working with her.
Well done, FirstCom team and Hui Lin!
Sincerely,
Janet Siew
Marketing Executive
To whom it may concern,
We would like to use this letter to commend Miss Huilin for her efficient and attentive follow up to our project even after the website is live. She caters help to us even outside of working hours and is also very patience in guiding us on the technical and design aspects. With her help, the website can be launched smoothly
We have a pleasant experience with the team. Thank you Huilin and FirstCom.
Best Regards,
Team of Yummy Yap Eating House
We are writing to thank FirstCom and your team for the great service and assistance provided to us throughout the development of the website, we would also like to commend Huilin who has been of great help to us, responding to all our queries and providing us with valuable advices as well as the technical arrangement and support she as provided to us.
Yours Sincerely,
Ling Jing Jie
Project Assastant
Wei Creative
We are writing to thank FirstCom and your team, especially Huilin, for the customer service, technical arrangment and support she ahs provided to us during the project.
We are very thankful to her for taking the time to address our concerns and issues even outside of working hours! Huilin is also professional in providing valuable advices when needed. I believe she will an asset to your organization and look forward to do business with your company in the future.
Yours Sincerely,
Ray
Uniz Engineering
For the past few months working with FirstCom Solutions for my web development project, I would say that I am very pleased with their wise advices, efficient service, and fast response to bring my website up live smoothly.
Their professional team is very kind and patience, clarified all queries that I have along the way, and continuously follow up with me even after the project. I would like to give special credit to Hui Lin, been assisting on the project, handling urgent requests I have and providing excellent suggestions to improvise on the website design and functionality. It is a very happy journey with FirstCom and I would love to work with them again.
Yours Sincerely,
Jimson, StormWater Pte Ltd
FirstCom Solutions is very efficient and productive. They designed and developed a website for our team and we are very satisfied with the web development experience with them.
Special thanks to Huilin, she is very responsive and quickly response to our requirements and issues, it has been a pleasure working with FirstCom, and we appreciate their constant efforts to help us complete the project on time. The service after project completion is good as well.
Best Regards,
Lina
San SeSan Global
We have engaged FirstCom Solutions to revamp our company’s website. Our projective executive, Hui Lin, is very professional and proactive in managing our project, and get it live smoothly and quickly. We are amazed at her efficiency and productivity at getting the changes and website issues fixed smoothly and quickly. We are amazed at her efficiency and productivity at getting the changes and website issues fixed smoothly, and then launch the website. She is a highly committed and responsible project executive.
Thank you FirstCom Solutions for being so responsive and assign Hui Lin to our project. We are happy with the outcome
Gwei
Rosabel Music
To whom it may concern,
We are writing this letter to commend on the excellent web development service provided by the team! The team is very professional and responsive, and get back to us on our requirements and requests on time.
We would also like to commend on our project executive, Huiling that is assigned to our project. She is very experienced, although not from the same industry as us, but can recommend quality suggestions to enhance on our website functionalities. At the same time, she is fast to act on our requests. Her efficient response and support provide us with a very good working experience with the company. Keep up the good work!
Sincerely,
Annie
Renn Sportivo Pte Ltd
We are very pleased with the excellent work produced by the team from Firstcom Solutions Pte Ltd and would like to thank Huilin for her great help!
We have a bad experience with our previous web hosting provider, therefore is sceptical on the service satisfaction that can be rendered by FirstCom.
Huilin has truly overturned the bad perception we have and slowly recovered our trust and confidence with web hosting provider in general!
She is very experienced, fast in responding to our needs, and are always friendly and helpful to provide technical advice and support whenever we need it. We highly recommend working with Firstcom Solutions for web development, design and hosting solutions.
Thank you Huilin and FirstCom for all your help, we have a very good experience with your team!
Best Regards,
Magnum Precision Industries Pte Ltd
We are glad to have engaged FirstCom Solutions for web development service and as the first step to go digital! The team and Huilin are very professional and helpful in delivering our requirements we need for the website, and responding to all our queries.
We would like to commend on Huilin, the vibrant project executive handling our case. She is very efficient and experienced in guiding us throughout the project! With her help and advice, we become more technical and keep up with the latest ecommerce trend.
Thank you and keep up the good work!
Warmest regards,
Linda
We have engaged FirstCom Solutions to revamp our company’s website. Our project executive, Hui Lin, is very professional in managing our project. We are amazed at her efficiency at managing our requirements with care, and resolving our issues smoothly, so that we can launch our website as soon as possible.
We are satisfied with the web development experience and outcome of our website.
Best Regards,
Qi Zhi
KJ Optometrists
We would like to use this letter to endorse Miss Huilin attentive and professional effort in managing our project and still following up on our e-commerce after lives. We are amazed at her efficiency and knowledge in our industry, technical and design aspects to provide top-notch suggestions for our website and resolve our issues very quickly. It has been a smooth sailing experience due to the exemplary effort.
We hope for more working opportunities in the future. Thank you.
Wayne Heng
Katong Catering
To whom it may concern,
We are glad to engage FirstCom Solutions for our web development project! The team is very efficient and experienced in providing user friendly website and impressive after-sales services. It has been a smooth sailing experience working with the team the past few months!
We would also like to give special commendations to our project executive, Hui Lin, for her capable follow-up on our project requests and resolve our issues on time, as well as her patience in guiding and providing us with very relevant suggestions to improve on our website structure. Good Job Huilin!
Thank you very much FirstCom!
Sincerely,
Benjamin Tan
Glacee Pte Ltd
Business Development
We are writing this letter to express our sincere appreciation to FirstCom Solutions for their web development service. It is a right choice to engage FirstCom Solution for the second time and we have a very positive working experience with them throughout the whole project phase!
We would also like to personally take this opportunity to commend Huiling for her good effort in providing fast assitance to the various problems we faced, and helping us to complete the website smoothly in a short time. With FirstCom professional team’s help and support, our website is launched smoothly.
Kian Loong
Enetek Power Asia Pte Ltd
We started to engage FirstCom Solutions for our web design and development 1 year ago. The project progression is very slow until Huilin took over our project. We are thankful for her involvement in this project. She is very patient and pleasant to work with, will answer our queries even outside of working hours, and is very professional in giving us suitable recommendations to improve our website.
We have an enjoyable experience working with Huilin and the FirstCom team. Thank you.
Warmest Regards,
Janice Chan
Director
This letter serves to commend FirstCom Solutions and the team for providing us with a smooth sailing web development experience. Your project executive, Huilin, has done well in keeping us informed, training, and resolving the issues we faced! She makes it easy and user friendly for us to navigate through the website and use the backend system to make changes.
We are satisfied with how Huilin and FirstCom team handled our project with care from the start to the end.
Regards,
Nizar
Dams Food
We started to engage FirstCom Solutions for our web design and development a few months ago. It is a right choice, and it has been an enjoyable experience working with their dedicated team, for our web development project. They meet our needs quickly, and are also experienced in providing top-notch recommendations to further improve on our website.
We would also like to commend on Huilin, our project executive, for her responsiveness, good work attitude and quality work provided to us so we can launch our website on time.
Thank you FirstCom team and Huilin!
Best Regards,
Victoria
D’Fine Catering Services
We are very satisfied with the outcome of our ecommerce website. It has been a good choice to engage FirstCom Solutions for our web development project!
We would like to take this opportunity to thank HuiLin, your Project Executive for overseeing development of our website. She has shown her professionalism as a project executive throughout the whole website development process. We are thankful for having her managing our project.
Sincerely,
Kai Ming, Aspire Cuesports
To whom it may concern,
We would like to take this opportunity to thank FirstCom Solutions team, especially Miss Hui Lin, for being a great help to us throughout the web development journey. The team is very helpful and professional in producing the website we need, and conduct training to ensure we know how to use the system well, it has been a breeze the launch the website in such a short period of time, as well as resolve our on-hand issues swiftly.
Thank you FirstCom Solutions for the pleasant experience.
Sincerely,
NORA
Aaliyah’s Pte Ltd
Our Company would like to compliment the efforts of Ms Eugenie for the countless artworks and for being extremely reponsive and prompt to our requests. she has met deadline and manage our Social media well.
Thank you for her help rendering during this period.
Your Sincerely,
Tew Koon Seng
Yong Huat Hardware Pte Ltd
We would like to compliment Eugenie and her team from Firstcom for managing our social media during the 6 months contract. She was very attentive to our expectations and extremely responsive to our request.
Thank you for your help during this period
Yours sincerely,
Gladwin Tan
Marketing Executive
Dear Sir/Madam,
I am writing to express our sincere appreciation to the FirstCom Solution Team especially to Ms. Eugenie who always ensure to attend to our queries even outside her working hours. All our inquiries have been attended diligently on a timely manner. Thank you for the seamless services to our company and for providing exceptional customer service. We look forward to the continuous provision of quality services that you have been providing so far.
Yours Sincerely,
Kenneth Dizon
Assitant Operations Manager
Par Food Manufacturing Pte Ltd
The company would like to compliment the efforts of FirstCom Solutions during the 1-year contract campaign period for Social Media Management and Website Maintenance. Special thanks to Eugenie and team for churning out countless creative artworks and for being extremely responsive and prompt to our requests. We are impressed with their effort and professionalism; they have met deadlines and managed our social media very well.
Thank you for your help rendered during this period!
Yours Sincerely,
Elswyth Huang
Asst. Marketing Manager
Kimly Limited
Our company would like to compliment the efforts of FirstCom Solutions during the One year contract campaign period for Social Media Management and Website Maintenance.
We thanks to Eugenie and the team for churning out countless creative artworks and for being extremely responsive and prompt to our requests.
We are impressed with their effort and professionalism and managed our social media well.
Thank you for your help rendered during this period
Yours Sustainably,
Jeffery Tan
Jereco Singapore Pte Ltd
To Eugenie and team,
We would like to express our thanks and gratitude for managing this project, assisting and providing us with many innovative recommendations.
Eugenie has been very patient with us, she showed her professionalism and is competent in her work. she is very friendly and approachable, and provided excellent customer services.
Thank you for reaching out to us, and for the great support, it has been a pleasant experience working with you.
Darren Ng
Manager
BarkBuzz
To the person-in-charge
Dear Sir/Mdm
I would like to compliment Firstcom for the hard work and good effort in providing us a strong and fruitful digital programme. The staff in-charge Ms. Eugenie Chew has been very helpful and been providing good recommendations for our online campaign.
Yours Sincerely
Alexander Tok
Director
We would like to compliment the efforts of FirstCom Solutions on managing our social media.
Our experience was extremely positive with FirstCom Solutions. I would like to mention a member of your team called Eugenia, who really went out of her way to help and advise me.
Yours Sincerely,
Nigel Kok
General Manager
RichFood Catering Pte Ltd
The Company would like to compliment the efforts of Firstcom Solutions for the Social Media marketing campaign. Special thanks to Eugenia and team for their great effort.
They are very responsive and attentive.
Thank you for their help
Your Sincerely,
Ivan Puay
Director
Miiv flora/Gem Floriculture Pte Ltd
Firstcom Solutions
To whom it may concern,
We thank you for the exceptional service during the marketing campaign. We would like to compliment Eugenia for her services.
She is hardworking and is always on the ball. We needed someone to always keep us updated during the marketing campaign and she never failed to keep us updated the whole time.
When we need to do another campaign again, we will think of Firstcom.
Thank you.
Yours faithfully
Alvin Choo
I’m writing to commend on Eugenia’s outstanding services.
Throughout the time period of the campaign. Eugenia has always been very proactive and strive to seek the best for my company. She is always very patient with our replies and responsive to our questions. Being well-equipped with digital marketing skills, Eugenia is truly an asset to FirstCom
Regards
Debbie Lim
Accounts & Operations Executive
Hong-Le Floral & Trading
To whom it may concern,
I am writing this letter to thank you for the outstanding services provided by your company during the 1-month campaign period. We are extremely satisfied with the programme as well as how you handled our social media marketing during this one-month. Special compliments to Desmond who has been very patient and professional in helping us during this period.
Thank you all for your help during this period!
Yours Sincerely,
Sydney Ho
Marketing Manager
Time For Thai Pte Ltd
To whom it may concern,
We had the good opportunity to work with Desmond Chng on a medium term social media project.
He consistently went above and beyond, always responsive with our queries and even with last minute requests/edits.
Even after our contract ended, he diligently made sure that we were adequately able to takeover. At the handover meeting, he proposed a 6-month recommendation plan.
He is a brilliant asset to any digital marketing team. Thanks!
Sincerely,
Ng Rui-Ming Kevin
Digital Marketing Executive
Mattress International Pte. Ltd.
Thank you for the excellent services provided by your company. Desmond had done a great job in managing our social media campaign, which really help us during this Circuit Breaker period.
Thank you, FirstCom Solutions, for the positive experience!
Yours Sincerely,
Alisa Komarovsky
Sales and Marketing Manager
Pita Bakery
To whom concerned,
Thank you to Firstcom Solutions Pte Ltd for the great service you have provided to us during the 1-month campaign period. We are pleased with the way you and your team have handled our social media marketing during this period and also, sharing valuable insights with us on how we can improve on our social media strategy.
Sincerely appreciate all of your help during this tough period and will highly recommend your services to others too! Thank you!
Yours Sincerely,
Ho Wei Qi
Marketing Manager
Maneko Restaurants Pte Ltd
Desmond has assisted us a lot during this retail campaign and I appreciate the dedication from the team as a whole for the work put out.
It was a nice experience working with the team and thank you all for your help during this period!
Yours Sincerely,
Rachel Ng
Business Development Manager
Light Makers Pte Ltd
Dear Sir/Mdm,
LETTER OF APPRECIATION
I am writing this letter to thank you for the services provided by your company during the 1-month Social Media Marketing campaign period.
We are happy with the programme and would also like to thank Desmond, who has been very patient and professional in guiding us throughout this period.
Thank you all for your help.
Yours Sincerely,
Eileen Teo
Assistant Manager, Marketing & Partnerships
Corporate Marketing & Communications
Fei Siong Group of Companies
To whom it may concern,
I am writing this letter to thank you for the outstanding services provided by Daniel during the 3-month campaign period. We’ve had a pleasant experience working with him on our social media campaign and are satisfied with how it was handled
We would also like to recognize that he has been very patient and responsive in helping us during this period. He has also regularly given us helpful and insightful tips on how to better manage ours ads and postings, including a 6-month recommendation moving forward. He is a brilliant asset to any digital marketing team. Thank you!
Yours Sincerely,
Kelly Lee
Marketing Manager
Tins and Bottles
To whom it may concern,
I am writing this letter to thank you for the outstanding services provided by your company during the 3-month campaign period. We are extremely satisfied with the programme as well as how you handled our social media marketing during these 3 months. Special compliments to Jocelin and Daniel who have been very patient and professional in helping us during this period. Thank you all for your help during this period!
Yours Sincerely,
Joyce
Marketing Manager
Sin Chew Cultural Products Supermart Pte Ltd
Dear Sir/Madam,
I am writing to commend the efforts of FirstCom Solutions Pte Ltd, and the assistance rendered in the 3-month long digital marketing programme. Team members whom we have worked with – Wan Xin, Althea and Wilfred – were very patient and approachable, ensuring that the campaign could run smoothly. While there was an earlier mishap, the production team delivered an incredible promotional video, which we are extremely pleased with. We are also somewhat satisfied with the handling of the campaign, as we are kept updated of the ad campaigns a couple of times throughout the 3-month programme. Even though the outcomes were not as satisfactory as expected for our business, the tips and guidance provided by the team were appreciated. The programme with FirstCom Solutions Pte Ltd was a learning experience.
Thank you for your help throughout the duration of the programme
Sincerely,
Teo Min Shuen
Co-Founder
Heard LLP
To whom it may concern,
I am writing this letter to express my sincere appreciation towards FirstCom Solutions for helping me to digitize my business as well as the outstanding services that has been provided thus far.
Over my past 1 year of Social Media and Google engagement with FirstCom Solutions, I have had the opportunity to work closely with Xin Yi, Alex and Yu Jia. I am very glad to have been assigned a competent team that is truly dedicated and passionate in their work, and this is reflected in how they would willingly go the extra mile to provide me with relevant recommendations that can improve my business.
Recognizing that my business is more B2B in nature, and leads management can be challenging since the leads are coming in from various sources (i.e. Google, Facebook, Calls, Emails), the team has introduced me to their Lead Management System.
With this system made available to me, apart from having greater transparency to lead statuses, it has also definitely helped me to better manage my resources.
Keep up the good work and I hope that more companies can benefit from your services too!
Yours sincerely,
Alan Chang (Director)
Dear Jim,
This year’s NDP2020 website design and content generated for social media were well received by Singaporeans. The NDP2020 website and social media were essential platforms to communicate NDP-related information and content. This could not be made possible without the assistance that FirstCom Solutions had rendered to the NDP2020 Executive Committee (EXCO) and Public Engagement committee.
On behalf of the NDP2020 EXCO, I would like to extend our gratitude to you and your team for the support to enable us to actively engage Singaporeans leading up to 9 August. We appreciate the professionalism displayed by your dedicated staff for working around the clock to constantly meet our requests, and also going above and beyond to make it happen for the launch of NDP2020. Your staff can be proud to see their designs used widely across Singapore, with the iconic heartlands backdrop with fireworks, red lions, and many NDP highlights captured within your banner design. FirstCom Solutions Pte Ltd has been a valued partner with NDP for the fourth year counting, and we’re looking forward to many more.
Once again, thank you for the amazing work. I wish you all the best in your continuous journey to push boundaries in bringing digital solutions for Singapore, and I hope this letter goes a little way to recognise you and your team’s efforts. Together, A Stronger Singapore!
Yours sincerely,
BG FREDERICK CHOO
Chairman EXCO, NDP2020 / Comd 3 Div
On behalf of my team, I would like to express my gratitude to Jacob Chen for his invaluable contribution to our e-commerce website project.
Jacob is someone who is dependable and has a positive work attitude and responsibility. He also demonstrated his professionalism throughout the initial phase of this project.
The quality of our e-commerce website truly reflects his expertise and exceptional work commitment to our company’s success. Without his efforts, our e-commerce website would
not have been completed.
Thank you and we look forward to more partnership with Firstcom in future.
Sincerely,
Alicia Luke
Head of Commercial, Asia Momentum Media
To Allen and the rest of the team,
We will like to express our heartfelt thanks and appreciation to Allen and his team in assisting and providing exemplary recommendation. He has also shown professionalism in his work and is very meticulous in details.
Allen has done outstanding job in managing our whole project and has gone the extra mile to ensure that the project is done to perfection.
Once again I would like to thank Allen and Firstcom Solutions Pte Ltd for reaching out and for the support they gave throughout the journey. It has been a wonderful experience and pleasure to work with the team. We look forward to continue working again in the very near future.
This letter serves to commend Firstcom Solutions Pte Ltd and the staffs for the services rendered to NDP 2019 (Branding, Publicity & Publications Committee).
Firstcom Solutions Pte Ltd, being a valued and trusted partner with NDP for many years, has once again supported NDP’19 by developing a wonderful and interactive website that suited the theme well. The service rendered was professional and assisted in the development of NDP 2019’s positive public image in the internet domain. By having a professional and competent team, Firstcom Solutions Pte Ltd was able to deliver the end products with promptly when requested.
Ms Aderlene Foo, as well as Mr Chen Weili, being the contacts between NDP 2019’s team and the team of Firstcom Solutions Pte Ltd, provided professional and prompt support through the entire NDP 2019 journey. They were always willing to value-add to the proposals and were ready to take on new challenges, seeking to out-perform what Firstcom Solutions Pte Ltd had provided in the past years.
On behalf of NDP 2019 Branding, Publicity and Publications Committee, I truly appreciate and commend Firstcom Solutions Pte Ltd and its staffs’ passion, as well as pursuit of both excellence and professionalism
The purpose of this letter is to endorse Mr Chen Weili. He is a very professional project executive for set up an efficient membership portal website. What is more valuable is that he gives many attractive suggestions and prompt response.
it has been a pleasure to work with him and we look forward for future collaboration of this nature.
To whom concerned,
Firstly, a great thanks to Firstcom Solutions Pte Ltd for revamping our ecommerce website which we’d been procrastinating for 3 years. We’d actually consulted a few agencies before them and we just couldn’t get the right advice or reassurance that there will be no risk in porting our current products over swiftly.
Till date, we are still very grateful to have entrusted our website revamp to Firstcom Solution Pte Ltd. The team was very prompt in our questions and never failed to update us on the progress in order reassure us.
To cut it short! A big thank you to Brenna and team who had helped us through this! Highly recommended, just don’t be shy to approach them!
Dear all,
This letter serves to commend the great service that was provided by FirstCom Solutions over the past year in regards to our website.
As with most projects, the requirements are bound to change when you have a new idea or find something better. However, FirstCom has been professional and recommended the functions that should be focused on first and what can be done in the second phase even though they could have agreed on our ideas and charged us accordingly.
Their commitment to placing client’s needs first is what sets their company apart from other vendors and I believe all clients are in great hands.
Furniture Club would also like to thank Brenna for the hard work and patience extended to us during our meetings. She has been extremely helpful in giving us suggestions to our complex situations and coordinating with the backend team to bringing our vision to life.
All in all, our experience with FirstCom has been great and we will definitely be working with FirstCom again for our IT needs.
We would like to firstly greatly appreciate Firstcom Solutions Pte Ltd for reaching out to us with the availability of this grant to greatly cater to our business needs. Through the e-commerce solution they provided us with, this initiative has allowed us to upgrade our current system to provide positive outcomes especially manpower savings. The system is also efficient to use and this increased knowledge towards digital will be greatly beneficial to out overall business.
This letter is to recommend and endorse Project Executive, Mr Nicholas Shen. He is very Professional, responsible and friendly.
During the meetings, we would ask opinion from him, with his knowledge and experience, he will advise and show us examples on the spot. He is also very prompt in the adjustment and keeping us updated on the status.
Thank you again for your commitment.
We found Firstcom Solutions Pte Ltd a great pleasure to work with. Joshua, the project manager, has worked closely with us on our most recent project and we have had the great pleasure of liaising with him till the completion of our website development. We sincerely appreciate his patience and great work ethics.
It was rare to find somebody who was able to fulfill our requirements – both creatively and in the technical aspect, but he has managed to wow us with his dedication to ensure that all our needs have been met. Joshua is disciplined, focused, and always managed to meet the datelines we set time and time again.
We highly recommend Joshua and look forward to working with him again on future projects.
This letter serves to commend Ms Aderlene Foo from Firstcom Solutions Pte Ltd for the services rendered to NDP 2019 (Branding, Publicity & Publications Committee).
Ms Aderlene Foo, being the first contact whom we reached out for NDP 2019, heartily and sincerely valued the partnership between NDP 2019’s team and the team of Firstcom Solutions Pte Ltd. She was always ready to provide professional and prompt support through the entire NDP 2019 journey.
She also portrayed herself both as a professional and friendly person, making it easy to work with. This is one main factor as to why NDP 2019’s website development was so successful, despite the tight timeline that we had.
On behalf of NDP 2019 Branding, Publicity and Publications Committee, I truly appreciate and commend Ms Aderlene Foo’s support and friendliness, as well as the pursuit of both excellence and professionalism in her field
We would like to firstly greatly appreciate Firstcom Solutions Pte Ltd for reaching out to us with the availability of this grant to inform us to this digitalization solution to our business. It was our first time developing an e-commerce platform for our business and we are glad to have hopped on the bandwagon to greater opportunities moving forward.
This letter serves to commend Mr Chen Weili from Firstcom Solutions Pte Ltd for the services rendered to NDP 2019 (Branding, Publicity & Publications Committee).
Mr Chen Weili, being the one of the main contacts between NDP 2019’s team and the team of Firstcom Solutions Pte Ltd, provided professional and prompt support through the entire NDP 2019 journey. He was always willing to value-add to the proposals and ready to take on new challenges, seeking to out-perform what Firstcom Solutions Pte Ltd had provided in the past years.
Through our multiple engagements, he has never failed to impress us with his dedication. One example was when he was on overseas leave, he did not hesitate to provide the support and assistance we needed, assisting us whenever his schedule permitted. He also portrayed an impressive level of industrial knowledge and was able to advise us on what was best in our circumstances.
On behalf of NDP 2019 Branding, Publicity and Publications Committee, I truly appreciate and commend Mr Chen Weili’s passion in his industry, as well as the pursuit of both excellence and professionalism in his field.
This is the second time we engaged Firstcom Solutions to revamp our website.
I would say the initial stage was disastrous, the progress was slow and deliver promises never happened. However, the issues were rectified by Mr Jim after our short conversation.
A very pleasant PE with positive attitude, Jennifer Ng was assigned to us for replacement.
It is never easy for a young lady without any knowledge on live crab supplies to complete our website with satisfactions. Despite us making requests for changes repeatedly, she remained patient and consistent in keeping us in the loop whenever there’s hiccups or small delays.
We appreciated your extra efforts and time to complete our website, Jennifer. Definitely looking forward to work with you and your company again.
We would like to firstly greatly appreciate Firstcom Solutions Pte Ltd for reaching out to us with availability of this grant to inform us of this digitalization solution to our business. It was our first time developing an e-commerce platform for our business and we are glad to have hopped on the bandwagon to greater opportunities moving forward.
This letter would serve to sat that we are very satisfied with the services that were provided by Firstcom Solutions across the years and will be glad to keep Firstcom Solutions in mind when considering digital solutions. We would also like to express out thanks to Nicholas Shen & Jennifer Ng for their services rendered in our project.
To whom concerned,
We would like to firstly greatly appreciate Firstcom Solutions Pte Ltd for reaching out to us with the availability of this grant to inform us of this digitalization solution to our business. It was our first time developing an e-commerce platform for our business and we are glad to have hopped on the bandwagon to greater opportunities moving forward.
This letter would serve to endorse both Mr Chen Wei Li & Mr Nicholas Shen from Firstcom Solutions Pte Ltd on the professional services that was provided to us. It has been a smooth journey in web development for us and we would be glad to work with Firstcom Solutions in the future.
Dear Aderlene,
This has been a truly unprecedented year. COVID-19 tried to test our mettle and challenged us in many ways. However, we were undeterred in our commitment to commemorate our National Day and adapted NDP2020’s approach in response to the circumstances. On 9 August 2020, Singaporeans came out in full force. We demonstrated our resolve as one united people and underscored our determination to overcome challenges together.
With the limitations of the COVID-19 safety measures imposed on NDP2020, it was imperative to bring the celebrations to the digital realm, to reach out to more Singaporeans. Aderlene reached out to the NDP2020 team to offer FirstCom Solutions’ expertise in digital design and digital marketing to enhance the brand of NDP and to publicise the celebrations for NDP2020. Her support towards
NDP2020 was crucial in creating content to generate buzz and awareness of the novel ways of celebrating NDP. We thank Aderlene and her dedicated staff for working around the clock to meet our requests, and also going above and beyond to make it happen for NDP2020. We thank Aderlene for coordinating the strong support for NDP2020. FirstCom Solutions Pte Ltd has been a valued partner with NDP for the fourth year counting, and we’re looking forward to many more.
On behalf of the NDP2020 Executive Committee, I thank you for your steadfast support and commitment. Together, A Stronger Singapore!
Great praise to Nicholas and Adelynn for their prompt response to all our website enquires, especially Nicholas who managed to fit our requirements into results within a limited timeframe. Impressive web design work with lots of great recommendations to spice up our website. Keep up the good work!
We would like to firstly greatly appreciate Firstcom Solutions Pte Ltd for reaching out to us with the availability of this grant to greatly cater to our business needs. Through e-commerce solution they have provided us with, this initiative has allowed us to upgrade our current system to provide positive outcomes especially manpower savings. The system is also efficient to use and this increased knowledge towards digital will be greatly beneficial to out overall busniess.
We found Jennifer Ng from Firstcom Solutions Pte Ltd great to work with. She has been working very closely on our project and we have great time liaising with her throughout our website development.
It is rare to find somebody who has equal strengths both create and technical aspects, and they utilize both strengths very well. Very professional, quick, and dedicated. Even when we had difficulties on designing our website, Jennifer was very patient in assisting us throughout and I find that is the most important aspect that is required when handling customers like us who have little to no knowledge. She even went the extra mile in assisting us after work hours which shows her passion and dedication in her work.
We highly recommend Jennifer and we look forward to working with her again on many projects.
On behalf of Ensure Pte Ltd, we would like to express our sincere experience when working with Mr Chen WeiLi of FirstCom Solutions Pte Ltd.
He had done a wonderful job on our online insurance website development – “EQ MaidSure” as all our needs were very well understood by him. He did a great job in communicating and constantly keeping us appraised to ensure the launching off our company insurance website is on time.
On a positive note when I needed some adjustments on the final works, I had no problem to obtain them. He has proven as a responsible person and providing an exceptional service towards his work that allows him to develop a productive working relationship with us.
It has been a pleasure to work with WeiLi and we look forward for future collaboration of this nature.
We signed up the package with FirstCom a few months ago. We are pleased with their professional service & their suggestions & ideas for our Facebook. They provide calendar of activities, reports & updates every month. Thank you to Januel & his team.
Dear Mr. Jim Giam, I would like you to know that I appreciate the quality and timeliness of work that your company, FirstCom Solutions Pte Ltd, has done for us. I must say that your staff are professional and act on my requests quick. I am also glad that I have chosen your company and services for my website development as I know that most aspects of the website development are done in-house and are always handled by the same person and same team. This allowed unbroken communication passed which adds to the smooth project.
On top of those, I am also impressed by the intense research your sales consultant has done and presented to me since day one. I guess it was those research and pitch which drew me into trusting you with the website development.
During the project execution phrase, I am glad that you sent Ms. Vivian Lee to coordinate with us. She is careful with the details and hear me out on my concerns and requests well. She is indeed a good team player for your company.
All in all, I am extremely satisfied with the work, the services and the communication. I hope to work with FirstCom Solutions Pte Ltd in the near future. Thank you.
This is our first time engaging the services of FirstCom Solutions Pte Ltd to manage and set up our website and social marketing. We pleased and happy with their services and performance. Strongly recommend to any company. Credit given to the whole team in FirstCom including my staff who work closely with them.
I am writing this letter as a humble note of appreciation for the outstanding services provided by your company. We are extremely pleased with the way you and your team handled the social media marketing on behalf of our company and the optimistic result has proven the professionalism of your service. We sincerely appreciate all your help and we will highly recommend your service to continuing our business relationship. Thank you!
Rita Metal & Wooden Furniture and Construction Pte Ltd is happy to engage Firstcom Solutions as out social marketing agency for their marketing efforts. We would like to take this opportunity to thank Januel and his team for bringing new brand awareness on digital media platforms and produced numerous leads generation for us.
We look forward to any future partnership or collaboration with Firstcom Solutions and would recommend them to others.