Testimonials
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We aim to produce awesome work and make sure all parties are satisfied. Our vision is to help businesses of all sizes launch and attain their goals in a fast-evolving, highly competitive digital world. See what our clients are saying about their experience working with us.
Dear Jim,
This year’s NDP2020 website design and content generated for social media were well received by Singaporeans. The NDP2020 website and social media were essential platforms to communicate NDP-related information and content. This could not be made possible without the assistance that FirstCom Solutions had rendered to the NDP2020 Executive Committee (EXCO) and Public Engagement committee.
On behalf of the NDP2020 EXCO, I would like to extend our gratitude to you and your team for the support to enable us to actively engage Singaporeans leading up to 9 August. We appreciate the professionalism displayed by your dedicated staff for working around the clock to constantly meet our requests, and also going above and beyond to make it happen for the launch of NDP2020. Your staff can be proud to see their designs used widely across Singapore, with the iconic heartlands backdrop with fireworks, red lions, and many NDP highlights captured within your banner design. FirstCom Solutions Pte Ltd has been a valued partner with NDP for the fourth year counting, and we’re looking forward to many more.
Once again, thank you for the amazing work. I wish you all the best in your continuous journey to push boundaries in bringing digital solutions for Singapore, and I hope this letter goes a little way to recognise you and your team’s efforts. Together, A Stronger Singapore!
Yours sincerely,
BG FREDERICK CHOO
Chairman EXCO, NDP2020 / Comd 3 Div
On behalf of my team, I would like to express my gratitude to Jacob Chen for his invaluable contribution to our e-commerce website project.
Jacob is someone who is dependable and has a positive work attitude and responsibility. He also demonstrated his professionalism throughout the initial phase of this project.
The quality of our e-commerce website truly reflects his expertise and exceptional work commitment to our company’s success. Without his efforts, our e-commerce website would
not have been completed.
Thank you and we look forward to more partnership with Firstcom in future.
Sincerely,
Alicia Luke
Head of Commercial, Asia Momentum Media
To Allen and the rest of the team,
We will like to express our heartfelt thanks and appreciation to Allen and his team in assisting and providing exemplary recommendation. He has also shown professionalism in his work and is very meticulous in details.
Allen has done outstanding job in managing our whole project and has gone the extra mile to ensure that the project is done to perfection.
Once again I would like to thank Allen and Firstcom Solutions Pte Ltd for reaching out and for the support they gave throughout the journey. It has been a wonderful experience and pleasure to work with the team. We look forward to continue working again in the very near future.
This letter serves to commend Firstcom Solutions Pte Ltd and the staffs for the services rendered to NDP 2019 (Branding, Publicity & Publications Committee).
Firstcom Solutions Pte Ltd, being a valued and trusted partner with NDP for many years, has once again supported NDP’19 by developing a wonderful and interactive website that suited the theme well. The service rendered was professional and assisted in the development of NDP 2019’s positive public image in the internet domain. By having a professional and competent team, Firstcom Solutions Pte Ltd was able to deliver the end products with promptly when requested.
Ms Aderlene Foo, as well as Mr Chen Weili, being the contacts between NDP 2019’s team and the team of Firstcom Solutions Pte Ltd, provided professional and prompt support through the entire NDP 2019 journey. They were always willing to value-add to the proposals and were ready to take on new challenges, seeking to out-perform what Firstcom Solutions Pte Ltd had provided in the past years.
On behalf of NDP 2019 Branding, Publicity and Publications Committee, I truly appreciate and commend Firstcom Solutions Pte Ltd and its staffs’ passion, as well as pursuit of both excellence and professionalism
The purpose of this letter is to endorse Mr Chen Weili. He is a very professional project executive for set up an efficient membership portal website. What is more valuable is that he gives many attractive suggestions and prompt response.
it has been a pleasure to work with him and we look forward for future collaboration of this nature.
To whom concerned,
Firstly, a great thanks to Firstcom Solutions Pte Ltd for revamping our ecommerce website which we’d been procrastinating for 3 years. We’d actually consulted a few agencies before them and we just couldn’t get the right advice or reassurance that there will be no risk in porting our current products over swiftly.
Till date, we are still very grateful to have entrusted our website revamp to Firstcom Solution Pte Ltd. The team was very prompt in our questions and never failed to update us on the progress in order reassure us.
To cut it short! A big thank you to Brenna and team who had helped us through this! Highly recommended, just don’t be shy to approach them!
Dear all,
This letter serves to commend the great service that was provided by FirstCom Solutions over the past year in regards to our website.
As with most projects, the requirements are bound to change when you have a new idea or find something better. However, FirstCom has been professional and recommended the functions that should be focused on first and what can be done in the second phase even though they could have agreed on our ideas and charged us accordingly.
Their commitment to placing client’s needs first is what sets their company apart from other vendors and I believe all clients are in great hands.
Furniture Club would also like to thank Brenna for the hard work and patience extended to us during our meetings. She has been extremely helpful in giving us suggestions to our complex situations and coordinating with the backend team to bringing our vision to life.
All in all, our experience with FirstCom has been great and we will definitely be working with FirstCom again for our IT needs.
We would like to firstly greatly appreciate Firstcom Solutions Pte Ltd for reaching out to us with the availability of this grant to greatly cater to our business needs. Through the e-commerce solution they provided us with, this initiative has allowed us to upgrade our current system to provide positive outcomes especially manpower savings. The system is also efficient to use and this increased knowledge towards digital will be greatly beneficial to out overall business.
This letter is to recommend and endorse Project Executive, Mr Nicholas Shen. He is very Professional, responsible and friendly.
During the meetings, we would ask opinion from him, with his knowledge and experience, he will advise and show us examples on the spot. He is also very prompt in the adjustment and keeping us updated on the status.
Thank you again for your commitment.
Dear Rochelle,
This has been a truly unprecedented year. COVID-19 tried to test our mettle and challenged us in many ways. However, we were undeterred in our commitment to commemorate our National Day and adapted NDP2020’s approach in response to the circumstances. On 9 August 2020, Singaporeans came out in full force. We demonstrated our resolve as one united people and underscored our determination to overcome challenges together.
With the limitations of the COVID-19 safety measures imposed on NDP2020, it was imperative to bring the celebrations to the digital realm, to reach out to more Singaporeans. Rochelle led her team of designers to design content for the social media platforms of NDPeeps, and was also involved in the initial planning and support for the forecast of the overall strategic communications framework. Her support in the NDPeeps platforms was crucial in boosting our engagement levels and creating content to generate buzz and awareness of the novel ways of celebrating NDP. We thank Rochelle and her dedicated staff for working around the clock to meet our requests, and also going above and beyond to make it happen for the NDPeeps. Rochelle and herteam can be proud to see their designs
used widely across NDPeeps Facebook, Instagram, YouTube and TikTok.
FirstCom Solutions Pte Ltd has been a valued partner with NDP for the fourth year counting, and we’re looking forward to many more.
On behalf of the NDP2020 Executive Committee, I thank you for your steadfast support and commitment.
Together, A Stronger Singapore!
We found Firstcom Solutions Pte Ltd a great pleasure to work with. Joshua, the project manager, has worked closely with us on our most recent project and we have had the great pleasure of liaising with him till the completion of our website development. We sincerely appreciate his patience and great work ethics.
It was rare to find somebody who was able to fulfill our requirements – both creatively and in the technical aspect, but he has managed to wow us with his dedication to ensure that all our needs have been met. Joshua is disciplined, focused, and always managed to meet the datelines we set time and time again.
We highly recommend Joshua and look forward to working with him again on future projects.
This letter serves to commend Ms Aderlene Foo from Firstcom Solutions Pte Ltd for the services rendered to NDP 2019 (Branding, Publicity & Publications Committee).
Ms Aderlene Foo, being the first contact whom we reached out for NDP 2019, heartily and sincerely valued the partnership between NDP 2019’s team and the team of Firstcom Solutions Pte Ltd. She was always ready to provide professional and prompt support through the entire NDP 2019 journey.
She also portrayed herself both as a professional and friendly person, making it easy to work with. This is one main factor as to why NDP 2019’s website development was so successful, despite the tight timeline that we had.
On behalf of NDP 2019 Branding, Publicity and Publications Committee, I truly appreciate and commend Ms Aderlene Foo’s support and friendliness, as well as the pursuit of both excellence and professionalism in her field
We would like to firstly greatly appreciate Firstcom Solutions Pte Ltd for reaching out to us with the availability of this grant to inform us to this digitalization solution to our business. It was our first time developing an e-commerce platform for our business and we are glad to have hopped on the bandwagon to greater opportunities moving forward.
This letter serves to commend Mr Chen Weili from Firstcom Solutions Pte Ltd for the services rendered to NDP 2019 (Branding, Publicity & Publications Committee).
Mr Chen Weili, being the one of the main contacts between NDP 2019’s team and the team of Firstcom Solutions Pte Ltd, provided professional and prompt support through the entire NDP 2019 journey. He was always willing to value-add to the proposals and ready to take on new challenges, seeking to out-perform what Firstcom Solutions Pte Ltd had provided in the past years.
Through our multiple engagements, he has never failed to impress us with his dedication. One example was when he was on overseas leave, he did not hesitate to provide the support and assistance we needed, assisting us whenever his schedule permitted. He also portrayed an impressive level of industrial knowledge and was able to advise us on what was best in our circumstances.
On behalf of NDP 2019 Branding, Publicity and Publications Committee, I truly appreciate and commend Mr Chen Weili’s passion in his industry, as well as the pursuit of both excellence and professionalism in his field.
This is the second time we engaged Firstcom Solutions to revamp our website.
I would say the initial stage was disastrous, the progress was slow and deliver promises never happened. However, the issues were rectified by Mr Jim after our short conversation.
A very pleasant PE with positive attitude, Jennifer Ng was assigned to us for replacement.
It is never easy for a young lady without any knowledge on live crab supplies to complete our website with satisfactions. Despite us making requests for changes repeatedly, she remained patient and consistent in keeping us in the loop whenever there’s hiccups or small delays.
We appreciated your extra efforts and time to complete our website, Jennifer. Definitely looking forward to work with you and your company again.
We would like to firstly greatly appreciate Firstcom Solutions Pte Ltd for reaching out to us with availability of this grant to inform us of this digitalization solution to our business. It was our first time developing an e-commerce platform for our business and we are glad to have hopped on the bandwagon to greater opportunities moving forward.
This letter would serve to sat that we are very satisfied with the services that were provided by Firstcom Solutions across the years and will be glad to keep Firstcom Solutions in mind when considering digital solutions. We would also like to express out thanks to Nicholas Shen & Jennifer Ng for their services rendered in our project.
To whom concerned,
We would like to firstly greatly appreciate Firstcom Solutions Pte Ltd for reaching out to us with the availability of this grant to inform us of this digitalization solution to our business. It was our first time developing an e-commerce platform for our business and we are glad to have hopped on the bandwagon to greater opportunities moving forward.
This letter would serve to endorse both Mr Chen Wei Li & Mr Nicholas Shen from Firstcom Solutions Pte Ltd on the professional services that was provided to us. It has been a smooth journey in web development for us and we would be glad to work with Firstcom Solutions in the future.
Dear Aderlene,
This has been a truly unprecedented year. COVID-19 tried to test our mettle and challenged us in many ways. However, we were undeterred in our commitment to commemorate our National Day and adapted NDP2020’s approach in response to the circumstances. On 9 August 2020, Singaporeans came out in full force. We demonstrated our resolve as one united people and underscored our determination to overcome challenges together.
With the limitations of the COVID-19 safety measures imposed on NDP2020, it was imperative to bring the celebrations to the digital realm, to reach out to more Singaporeans. Aderlene reached out to the NDP2020 team to offer FirstCom Solutions’ expertise in digital design and digital marketing to enhance the brand of NDP and to publicise the celebrations for NDP2020. Her support towards
NDP2020 was crucial in creating content to generate buzz and awareness of the novel ways of celebrating NDP. We thank Aderlene and her dedicated staff for working around the clock to meet our requests, and also going above and beyond to make it happen for NDP2020. We thank Aderlene for coordinating the strong support for NDP2020. FirstCom Solutions Pte Ltd has been a valued partner with NDP for the fourth year counting, and we’re looking forward to many more.
On behalf of the NDP2020 Executive Committee, I thank you for your steadfast support and commitment. Together, A Stronger Singapore!
Great praise to Nicholas and Adelynn for their prompt response to all our website enquires, especially Nicholas who managed to fit our requirements into results within a limited timeframe. Impressive web design work with lots of great recommendations to spice up our website. Keep up the good work!
We would like to firstly greatly appreciate Firstcom Solutions Pte Ltd for reaching out to us with the availability of this grant to greatly cater to our business needs. Through e-commerce solution they have provided us with, this initiative has allowed us to upgrade our current system to provide positive outcomes especially manpower savings. The system is also efficient to use and this increased knowledge towards digital will be greatly beneficial to out overall busniess.
We found Jennifer Ng from Firstcom Solutions Pte Ltd great to work with. She has been working very closely on our project and we have great time liaising with her throughout our website development.
It is rare to find somebody who has equal strengths both create and technical aspects, and they utilize both strengths very well. Very professional, quick, and dedicated. Even when we had difficulties on designing our website, Jennifer was very patient in assisting us throughout and I find that is the most important aspect that is required when handling customers like us who have little to no knowledge. She even went the extra mile in assisting us after work hours which shows her passion and dedication in her work.
We highly recommend Jennifer and we look forward to working with her again on many projects.
On behalf of Ensure Pte Ltd, we would like to express our sincere experience when working with Mr Chen WeiLi of FirstCom Solutions Pte Ltd.
He had done a wonderful job on our online insurance website development – “EQ MaidSure” as all our needs were very well understood by him. He did a great job in communicating and constantly keeping us appraised to ensure the launching off our company insurance website is on time.
On a positive note when I needed some adjustments on the final works, I had no problem to obtain them. He has proven as a responsible person and providing an exceptional service towards his work that allows him to develop a productive working relationship with us.
It has been a pleasure to work with WeiLi and we look forward for future collaboration of this nature.
We signed up the package with FirstCom a few months ago. We are pleased with their professional service & their suggestions & ideas for our Facebook. They provide calendar of activities, reports & updates every month. Thank you to Januel & his team.
Dear Mr. Jim Giam, I would like you to know that I appreciate the quality and timeliness of work that your company, FirstCom Solutions Pte Ltd, has done for us. I must say that your staff are professional and act on my requests quick. I am also glad that I have chosen your company and services for my website development as I know that most aspects of the website development are done in-house and are always handled by the same person and same team. This allowed unbroken communication passed which adds to the smooth project.
On top of those, I am also impressed by the intense research your sales consultant has done and presented to me since day one. I guess it was those research and pitch which drew me into trusting you with the website development.
During the project execution phrase, I am glad that you sent Ms. Vivian Lee to coordinate with us. She is careful with the details and hear me out on my concerns and requests well. She is indeed a good team player for your company.
All in all, I am extremely satisfied with the work, the services and the communication. I hope to work with FirstCom Solutions Pte Ltd in the near future. Thank you.
This is our first time engaging the services of FirstCom Solutions Pte Ltd to manage and set up our website and social marketing. We pleased and happy with their services and performance. Strongly recommend to any company. Credit given to the whole team in FirstCom including my staff who work closely with them.
I am writing this letter as a humble note of appreciation for the outstanding services provided by your company. We are extremely pleased with the way you and your team handled the social media marketing on behalf of our company and the optimistic result has proven the professionalism of your service. We sincerely appreciate all your help and we will highly recommend your service to continuing our business relationship. Thank you!
Rita Metal & Wooden Furniture and Construction Pte Ltd is happy to engage Firstcom Solutions as out social marketing agency for their marketing efforts. We would like to take this opportunity to thank Januel and his team for bringing new brand awareness on digital media platforms and produced numerous leads generation for us.
We look forward to any future partnership or collaboration with Firstcom Solutions and would recommend them to others.
We have engaged Firstcom Solutions to revamp our company’s website. Our project executive,
Wei Li was always prompt and proactive to follow-up which made the entire process a breeze.
Not only was Firstcom being able to provide the technical aspect of building a website and
providing IT solutions, at the same time also injecting creative design elements. What we
especially appreciate was definitely the meticulous consideration of user’s overall experience.
All in all, We are very pleased with their service and would definitely recommend anyone who
are in need of consultancy in IT solutions.
We engage Firstcom Solutions after screening a few web developers with the portfolios and confidence in the sales team whom we first met-up with. The sales team then pass on our requirements to their project team. During initial stage, the schedule was timely, but thereafter the progress became slower, and delivery promises began to postpone.
Highlighted to the sales team who first met us on the issues, but was informed that the project issues is not related to them since they are of different departments. There are no constant updates on the development progress until we contacted the project team, and furthermore, there is such high turnover in the project team that we have to inform the same issues with 3 different project executives within a short span of 1-3 months. As the web development is being drag for almost a year, and with the project executives constantly giving empty promises, we tried direct email and call to speak to the director of Firstcom Soutions but to no avail.
On late September 2016, Calvin took over our project and assisted to solve the issues which we highlighted. Initially we were skeptical about it as the previous project executives are not proactive at all. But after a few occasion of teleconversation and email exchange, we realized that Calvin is very attentive in assisting us to our issues, queries, and problems we faced. The timeline given by him to solve the arising issues was adhere to, and even though there is a delay, he will inform us about it. He also took the initiatives to assist with the small glitches encountered during information editing done on our end. We managed to LIVE the website before our TV commercial date thanks to Calvin and the web programmer (Not sure if it’s Mike as we previously seen his name on our website during our editing process) work efficiency, although there are still minor issues which had to be done afterwards. We are hopeful that FirstCom Solutions may retain these talents in the company for years to come.
This is to certify that Mr Chen Weili (Project Executive) has been working on developing our company website.
Weili has done a good job responding to our queries, sourcing for relevant resources and meeting our dateline.
We sincerely appreciate his efforts in getting the job.
Please contact us should you required any clarifications.
We would like to use this letter to endorse Mr Chen Weili attentive and professional effort in servicing our account. The whole project was smooth sailing. A large part due to the exemplary effort to make things happen.
We hope to continue this relationship for better things in the near future.
On behalf of GL Engineering & Construction Pte Ltd (GL E&C), we would like to express our sincere gratitude and appreciate to Mr Chen Weili from your prestige organization for providing an exceptional service in assisting launching of our Company Website.
We would like to specifically thank him for the extraordinary service that he has provided for GL E&C and we hope to work with him again in the near future.
Cresco Markets would like to take this opportunity to thank Mr Chen Weili, your Project Executive for overseeing the development of our website. He has been a great help to us, being very patient and professional to all our queries.
Thank you very much!
We want you to know that we are very satisfied with the quality of service your company provided by Mr. Tan Xuan Sheng. We (Mirai Hardware Suppliers Pte Ltd) sincerely appreciate Mr. Tan Xuan Sheng’s way of executing the training with his professionalism, responsiveness for Mirai Hardware Suppliers Pe Ltd. If We do have the chance, we do like to recommend your company and Mr. Tan Xuan Sheng to others bringing the satisfaction of your services.
Weili has shown his professionalism as a Project Executive throughout the whole website development process. Having the need to handle 2 of our sites concurrently, a lot of communications and amendments has been done and committed through his prompt response and assistance. Despite multiple changes, Weili has shown his positive attitude during this period. Keep up the good work! Thanks a lot to you and you team!
Our website used to be too informative and boring. It did not have good professional look. As we are looking at revamping the company brand identity, website was one of the first things we were looking at. We were searching for creative yet reliable & affordable web design company, and we found Firstcom.
Over 6 months working with Firstcom, particularly the consultants, and project support team, I must say our new site is so much faster and easier to work with than my old site, it also looks friendly yet professional. The support level we received is relatively prompt and very friendly. Post website project, we also engaged Firstcom for other project, and we also received excellent service and outcome. I must say, Firstcom team is friendly, reliable, fast to respond, and good value for money.
I would not have any hesitation to recommend Firstcom to other companies.
My experience in working with Firstcom Solutions was very much a positive one. Xuan Sheng did a great job in communication and keeping us informed of changes and updates. His fast action was appreciated in resolving any issues and concerns, his expert guidance and advice gave us a wonderful experience in social media technology. Thank you for making the experience a pleasant one.
I am Katherinne Kuan. Initially I only wanted to create a simple blog talking about how I used Feng Shui in my everyday life. I thought that I would just get any freelance programmer to program a blogspot, but i am very glad that I chose Firstcom (an established multi-media company) instead. Right from the start, Firstcom has been very helpful and very accommodating in providing me with reference websites, so I have some idea what I could do. Indeed, my experience with Firstcom has been so good that I have bought more and more images ($800 phoenix + $500 shutterstock) because it seemed a pity to mar the beautiful website created by Fynn with my lousy photography skills.
I am very grateful to my programmer Vincent for always understanding what I am trying to show my blog readers. He is good at interpreting what I want, and he puts what I am asking in programming codes. And he is spot-on all the time!
And, of course, I love the handsome young man Weili, who is in-charge of my web. At first I was not sure about getting someone so young, but he has instilled confidence in me. Despite me being a “small time” blogger, he puts in the same effort as he would a big corporation. For this, I am gratefull because he represents Firstcom, and by doing so, he shows to all customers that Firstcom values and treasures all customers big and small. I think this is very important as more and more entrepreneurs surface in Singapore. Even though small companies may not sound glamorous on the portfolio, many big corporations start off by being small companies too. Who can tell the future? I’m glad that the team at Firstcom understands this. Kudos to you guys for being far-sighted! Many small businesses budgets add-up to become a big corporation budget too! And another happy point I want to make is that the youth and energy of Weili has many advantages too!For example, he would offer me ideas that are more relevant in nowadays society. I find his insights very valuable, and though he might not agree, but I do take his opinions into account. For example, I was only going to do a entry, but because of his encouragement, I did up other sections as well! Today, I am grateful to him for encouraging me and pushing me to go further. My website, www.doesfengshuiwork.com is just amazing!
Because of this wonderful experience with Firstcom, my husband has also joined me in engaging Firstcom for his financial website. To the both of us, this is money well spent because we have professionals looking after our websites from hosting o domain matters to creation to SEO to SEM for at least 10 more years. Thank you, Firstcom, Fynn, the 2 Vincents and of course, my darling PE weili
We love the services and project flow of Firstcom Solutions as they provide fully customization websites according to the company’s industry. Their project team has liaise closely with us and meet us on several occasions to discuss face to face and also advice the best design placement for our website.
Its a good choice that we decided to engage Firstcom Solutions for our web development project. They are reputable and provide good quality work. From the start, Kelvin Wee has introduced to us various web packages as well as branding packages to assist with our company’s marketing.
To Whom It May Concern,
We are very pleased with the excellent work produced by the team from Firstcom Solutions Pte Ltd and would like to thank the following:
- Ms Victoria Ang (Digital Branding Manager)
- Mr Jonathan Eng (Junior Digital Branding Consultant)
- Mr Andrew Hoon (Project Executive)
- Ms Michelle Lim (Project Management Consultant)
- Firstcom’s designers and programmers
The team understands the digital marketing requirements of a local enterprise. They are prompt in providing technical advice and support when the project was executed. I highly recommend working with Firstcom Solutions for web development, design and hosting solutions.
Dear Sir/Madam I would like to commend on the good service I received today, from your staff: Mr Nick Yang.
I had requested his assistance to resolve my Outlook issue this morning and he had diligently communicated with me and troubleshoot the problem.
He was patient and guided me during this time and managed to resolve within an hour.
Please thank Nick for the professionalism in handling my email problem.
Dear Victoria, NOTE OF THANKS This note may come as a surprise to you but i felt it is warranted. Following the completion and launch of NWSC.ASIA, I have been inundated with various positive comments from friends, business associates, well wishers and customers whom have navigated through the site. The congratulatory comments reflected the novel and visually entertaining approach FC managed to pull off. The meticulous placed by you and your colleagues allowed the event to be presented in its best light to the public. I am pleased with the end result. You should too. I was not the most pleasant person to work with but Cheryl displayed great patience hearing out my ideas and directions, taking pains to articulate my ideas to Julian the programmer who gradually fleshed them out on the screen. Lynn has been professional as well, being rather tactful most times. Not to mention you, being the first point of contact who negotiated this project and saw it through during the build time intervals. There were teething moments but you managed to remarkably soothe them out. Every drop makes and ocean and thus the wheels turn in motion. As I observed during this time, I believe the coordinated efforts of all persons involved; You, Cheryl, Lynn, Julian and Nick…. allowed this magnificent and interactive website to be completed just in time for my event launch. A delayed launch would have been catastrophic to my business. I would like to thank the team at FC for having done a wonderful job and should there be another opportunity to work again on a media project of mine, I would not hesitate to assemble this crack team once more. Give yourselves a part on the back and enjoy the fruits of you labour! Merry Xmas and Happy Holidays.
I am pleased to write this letter of recommendation for you as a satisfied customer of Firstcom Solutions under the care of Project Executive, Samuel Tay. He has been of great help and has helped to complete my project after the previous in-charge left. His prompt replies and great assistance has allowed my project to be completed within a short amount of time. He has made the experience of building the website easy and enjoyable. He listened to our wants and needs and then went the extra mile to find the best solutions. The best part of working with Samuel is that even after the project is completed, he has kept in touch to ensure that everything is working perfectly. I highly recommend him as your project executive. Thank you for the excellent service you have provided and I wish you all the best.
I am writing to thank you and your team (Tony & Amanda), especially, Ms Amanda Ng for the customer service, technical arrangement and support she has provided to us during this period. She is responsible and committed and is always attentive and more aware of our IT needs than any of the project executive I had worked with previously in Firstcom. We appreciate the time she has taken to address and close up our concerns and issues (outside business hours) due to pressing deadline and often provides valuable solution where they were immediately applicable. I certainly trust that Amanda is an asset to your organization and is part of the reason I look forward to continue doing business with you in the future.
We found Firstcom Solutions Pte Ltd a great company to work with Amanda Ng has been working closely on our project and we have a great time liasing with her till completion of our website development. She has an intuitive design sense and takes a holistic view on projects, as she considers the best ways and most suitable platforms to optimize your digital branding. We can highly recommend Amanda Ng and we look forward to working with her again on many projects. I would recommend Firstcom Solutions Pte Ltd to anyone and will be working with them again in future.
To whom concerned, We’ve had the pleasure of working with Firstcom Solutions Pte Ltd on our project with AMANDA NG and are very happy with the result. Although there was some hip-cups of staff replacement for our case but they have never failed to get a substitute immediately to follow-up on our project closely. AMANDA NG is very creative, skilled and an overall pleasant girl to work with. Highly recommendable!
After meeting a few vendors and listening to their advice doing some assessment on their experience in terms of Project Management and consultancy, I have decided to engage Firstcom Solutions Pte Ltd to redevelop my Ecommerce site . Their Business Manager Michelle Lim has provided consultancy through the entire project in terms of design aspect, functionalities, advisory on workflow and marketing aspect. They have also done integration for me with my current software for order processing and liaise directly with the vendor for greater convenience. Michelle also advised on the type of server, security software needed for my platform to run smoothly. Since the completion of the development, whenever I face any issues, Michelle responds to my needs and works internally to resolve them for me. She also calls me up at times to check on the status of the development and ask if there is anything else she can help with, So far, I am pleased to work with Michelle and the other staff from Firstcom Solutions and will continue using their services and recommend them to others who are in need of consultancy for such areas.
Thank you to Firstcom Solutions Pte Ltd for the great service you have provided to us during the 1-month campaign period. We are pleased with the way you and your team have handled our social media marketing during this period and also, sharing valuable insights with us on how we can improve on our social media strategy.
Sincerely appreciate all of your help during this tough period and will highly recommend your services to others too! Thank you!
Candy House would like to extend our warm appreciation to Jolene from Firstcom Solutions Pte Ltd for her professional assistance in getting our digital marketing project set up. The digital marketing has helped to transform our business from a retail and event-based model to include e-commerce sales.
She has put in lots of effort to guide and assist us in creating our positioning in our digital sales. Our social media has gained a wide attention and audience since the digital marketing started operating.
Keep up the good work and hope more companies can benefit from your guidance.
We’ve had the pleasure of working with Firstcom Solutions Pte Ltd on our project with Andrew Hoon and are happy with the result. Although there was some hip-cups of staff replacement for our case but they have never failed to get substitute immediately to follow-up on our project closely. Firstcom Solutions Pte Ltd is creative, skilled and inspiring to work with- and an overall nice guy
Dear Jim & Charmaine,
Time flies and its past 6 months since we’ve worked with FirstCom Solutions and the team. The team have helped us onboarded and digitalised our business to reach out to our intended target audience.
In replacement of Claudia, we’ve started to work with Charmaine since January 2020 for our Social Media Marketing needs as part of the contracted services for Fave Fine Food. Charmaine has been a Great Help and easy to work with. The service and experience we received from her has been exceptional and her ideas are refreshing. She is very professional, knowledgeable, and act prudently in the interest of the client, truly commendable which prompted us to write this appreciation note.
Kudos, keep up the great work and we certainly look forward to our continued partnership! Stay #SGUnited, Stay Safe, Stay Healthy!
We wish to express our sincere thanks for assigning Jolene Aw as our digital marketing coordinator. Online marketing is very crucial for us when all our retail outlets are closed during the COVID period and is the only channel we can reach out to consumers.
Jolene has done her homework by checking our current website and social media platforms before proposing the different ways of engagement to reach out our end users and promote our brands.
She is very patient in listening to our needs and executing the tasks. We are thankful to be able to work with a highly efficient staff of yours. Keep up the good work, Jolene.
We will surely recommend your good services to our business associates.
Thank you for the excellent services provided by your company. Desmond has done a great job in managing our social media campaign, which really helped us during this Circuit Breaker period.
Thank you, Firstcom Solutions, for the positive experience!
I am writing this letter to thank you for the outstanding services provided by your company during the 1-month campaign period. We are extremely satisfied to with the programme as well as how you handled our social media marketing during this one- month. Special compliments to Desmond who has been very patient and professional in helping us during this period.
Thank you all for your help during this period!
It is my pleasure to recommend Amanda Ng who is the staff of Firstcom Solution Pte Ltd. Her performance has proven that she is a valuable addition to the company. Amanda has shown positive side and attitude towards our projects by taking time to listen to what we need. We like that she is very hands-on and has the right skills (Creative & Technical) to perform her role. She is professional, flexible and meticulous which I am sure every customer would appreciate and love to have. We look forward to working with her again for the future projects.
Thank you Firstcom Solutions Pte Ltd for assisting us to go digital and to understand how we can better leverage on social media to gain brand awareness and improve our social media identity for SGWetmarket.com.sg
We had the privilege of working with Jolene Aw who is helping us with our account for social media campaigns. Jolene has been very professional in handling our account for digital marketing activities and has been answering our questions promptly.
Once again we are thankful for the assistance being rendered to our company during this period.
We found Firstcom Solutions Pte Ltd a great company to work with. It’s rare to find an IT company who understands user requirements well and able to deliver the project with minimum user’s involvement but yet exceeded user’s expectation. Firstcom has a strong team in in both creative and technical aspects. Although there was some hip-cups of staff replacement for our project initially, Firstcom has never failed to get a substitute immediately to follow-up on our project closely. We’ve had the pleasure to have Amanda working with us on our project and we are very happy with the result. What is more important is the post project support she has rendered us. Though there are many things beyond her control, she tries her best to liase with her team and gets the work done for our adhoc requests. She is professional, quick, and dedicated. She understands my requirements very well and able to communicate my requirements to her team to come out with great work. When I have doubt if the request has been attended to as update could be slow sometimes, the work has been completed with minimal changes required. Well done, Amanda. We highly recommend Amanda and we look forward to working with her again on many projects.
We found our project at Firstcom Solutions Pte Ltd handled in a highly satisfactory manner. The project manager assigned to us, Amanda Ng has been working closely on our project right from the beginning all the way through to completion of our corporate rebranding, logo redesign and website development projects. Amanda has been a great source of assistance throughout and is always prompt and efficient in her response. Firstcom is lucky to have an employee like Amanda who is not only good in managing projects, but is also skilled both technically and creatively. On top of that, she renders excellent customer service and is very easy to talk to. This is a person that any client would be happy to work with. We can highly recommend Amanda Ng and we look forward to working with her again on various other projects.
My experience working with Cheryl Chau from Firstcom Solutions Pte Ltd has been enjoyable and pleasant. Cheryl was able understand our requirements clearly from the start and proposed to us several different website layouts for our consideration. She was constantly able to advise and provide solutions that were out of the box and did a great job coordinating all the efforts to get our website up. I was most pleased when Cheryl went the extra mile to accommodate us when we required changes at a late stage of the website development.
Our company is exploring a brand new web development and functionalities for our current website. We are glad to have Samuel to lead this project development. Samuel is a professional and flexible young guy, which makes it so much easy to work together. He is attention to every detail to make sure the best is delivered and prompt in answering all our questions. He is also proactive and would go take the initiative to follow-up with us in email. Nevertheless, it is a great pleasure working together with him.
We have been working with Firstcom Solutions Pte Ltd for past projects since 6 years back. We were satisfied with the past experience and have decided to engage them again for Project Management and consultancy for Web Development, Web Application (System) & online marketing solutions. We have been working with their Business Manager Michelle Lim throughout the entire development and have completed everything together in good order. All our developments have been completed till date and Michelle also advised on the type of server & security software needed for my platform to run smoothly. With the new system in place, we have now discarded the use of manual writing and tracking of data; everything can be searched anytime, anywhere within clicks of buttons. Since the completion of the web & system, whenever we face any issues, Michelle & her team responds promptly to our problems and solve it with for us. With the recommendation of online marketing solution, our ranking on Google search has improved and we are now on the 1st page already within a month of engagement. All in all, we are happy with the deliverables and outcome of the services we have engaged so far and will recommend Michelle to provide consultancy and recommendations to our business partners as well.
To Whom It May Concern We would like to feedback on our positive working experience with one particular staff of your company, Mr Nick Yang. Nick was assigned to assist us after the completion of my company’s website development. While after-sales service is always a concern, we are in the good hands of Nick. Nick has been prompt, efficient and always ready to go the extra mile in delivering his service. He is always willingly to look into our queries as we are not well-versed in matters of IT. We hope this positive working experience will translate to many more good years of business relationship with your company.
Dear Sirs, I am writing in regarding the service provided to our company’s website, email and IT issues that were managed by FirstCom and IMBA Solutions. Nicky was the sales engineer that attended to our queries and issues that we had. He was very patience to resolve our hosting and IT issues with minimal disruptions. On top of that he was also quick to respond to our enquiries. We would like to commend Nick for a job well done.
We deeply like to thank all the staffs & supports who have contributed to the successful completion of our website design and development. It is indeed a great pleasure working with you, especially Mr Nick Yang for his effort and kind assistance in resolving the email configuration matters. Your customer service is excellent! Many thanks again. Keep up the good work!!
This is to express our satisfaction with the services rendered by IMBA Solutions Pte Ltd to our organisation for the past two years since its establishment. As a small organisation deeply involved with dealing with children, we value the prompt attention that we are given whenever we run into glitches with our hardware and software, especially when our email is concerned. The engineers assigned to our company have proven to be very helpful and initiative in helping us resolve our problems. Their professionalism is much appreciated especially when advice is needed to help our growing business stay competitive. We take this opportunity to thank IMBA Solutions for providing constructive and personal service, as well as effective professional advice to their level best in handling our challenges for us.
Refer to the above mentioned that I would like to take this opportunity to thank Nick Yang for the excellent service & patient that I have been received for the website and email hosting services. Nick Yang was the Sales Engineer and attended to our company queries and issues that we had, he very responsible & patient to resolve our company hosting issues and upgrading of our hosting with very little downtime. For this kind of employee, very hard to find from market. I believed that he will be a Gem to IMBA Solutions. Well done and keep up the good performance. Your kind attention is highly appreciated.
We are writing to express our gratitude for the services rendered by Mr. Vincent Chan. He is primarily in charge of our hosting account with IMBA Solutions Pte Ltd. Vincent is always ready to assist us when we encounter any issues or if we need anything. This level of professionalism ensures that our company’s operations will continue to function well. What we appreciate most working with Vincent and his team is their savviness on problem-solving and the ability to deliver expected results on time. We are thankful for this level of great service and look forward to working with him for the foreseeable future.
We have the privilege to be acquainted with Mr Vincent Chan who services our account with IMBA Solutions Pte Ltd(A Subsidiary of FirstCom Solutions Pte Ltd). Vincent is the primary liaison person we go whenever we need help and he is always ready and prompt in offering his assistance. He has also on many occasions gone beyond his call duty to service our account. We are very impressed with his high level of professionalism and commitment in performing his duties and look forward to working with him for many more years to come.
We are a Real Estate agency company. Nick from IMBA Solution Pte Ltd. Provides his service to us for over five years. His professional knowledge and fast services helps us smooth out networking and internet problem. We appreciate his service and are comfortable to refer Nick and his company to anyone might have interest on their service.
We are writing to your company to convey our immense pleasure and gratitude to you for your amazing product and service. We would like to compliment your staff James Chua for completing our website before deadline. I want to thank you for the timely delivery of the product and for all other benefits. Your website is doing a great job. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Firstcom Solutions Pte Ltd for years to come.
During the process of designing the website, I constantly provided a lot of changes to the initial draft, but the team is very accommodative and follows up almost immediately. Derica was quick to understand what is my requirement for the website and made changes to it once I feedback on certain parts. Kudos to the team for providing a very smooth process and remain contactable throughout!
We are writing to your company to convey our immense pleasure and gratitude to you for your amazing product & service. We would like to compliment your staff James Chua for his hard work and dedication towards this web development project. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Firstcom Solutions Pte Ltd for years to come.
I sincerely appreciate and am extremely grateful for the work, time and effort Nick Yang put into making sure my transactions/ technical issues went smoothly. His charismatic character and friendly disposition towards his clients instantly makes him approachable. This allows a client to discuss their needs and seek advice freely. Nick does not hesitate to go the extra mile for his clients, serving them with dedication and care. I believe this is very important in providing first-class service which I have experienced from IMBA Solutions. He is a valuable asset to IMBA Solutions and I believe that his performance will continue to impress clients.
We are pleased with your excellent service provided from first meeting to end of delivering the end work to us. The diligence and dedication demonstrated by your Account Manager James Chua have been proven to deliver work in time. I have all noticed the enthusiasm and extra hours James Chua put in for the project. We will definitely recommend your service to others. We look forward to continuing our business relationship
I would just like to take a quick moment to express our thanks for your assistance and support with regards to the domain and host transfer that was recently carried out for company’s e-mail and website services. We are very pleased with the end result and the actions required on our side was very little with your kind guidance. The transfer was also done quickly and effectively with minimal service downtime. We will certainly engage your services again in future. Many thanks!
We’ve had the pleasure of working with Firstcom Solutions Pte Ltd on our project with Ms. Peggy Koh and we are very happy with the final result. Although there were some hiccups such as staff replacement for our case but the company has never failed to get the substitute immediately to follow-up on our project closely. Firstcom Solutions Pte Ltd is by far the best web developer we have worked with. They pay great attention to detail and also suggested a number of usability features that have greatly enhanced the site beyond what we ever expected. We will definitely recommend Firstcom Solutions to our friends and contacts should they require web development services.
We’ve had the pleasure of working with Firstcom Solutions Pte Ltd on our project with Peggy Koh and are very happy with the result. Firstcom Solutions Pte Ltd is very creative, skilled and inspiring to work with – and an overall nice guy. Highly recommendable!
We want you to know that we are very pleased with the quality of service your company provides. We sincerely appreciate your responsiveness and the way you conduct business. We have recommended your company to others because of our satisfaction with your service. We look forward to doing business with you for years to come. Thank you once again for your contribution to the industry.
I would like to take this opportunity to express my delight with the wonderful service we received when purchasing the web development service with Firstcom Solutions Pte Ltd. These days it is not often that a sales person goes beyond the extra mile to ensure a client’s piece of mind and satisfaction. I sincerely appreciate and am extremely grateful for the work, time and effort James Chua put into making sure my website went smoothly. His charismatic character and friendly disposition towards his clients instantly makes him approachable. This allows a client to discuss their needs and seek advice freely. James Chua does not hesitate to go the extra mile for his clients, serving them with dedication and care. I believe this is very important in providing first-class service which I have experienced with Firstcom Solutions Pte Ltd. He is a fine asset to Firstcom Solution and I believe that his performance will continue to impress client.
My experience working with Firstcom Solutions was a positive one. Terence has done a great job in terms of designing, communication and keeping the updates and stages in check. I appreciate the service and would compliment Terence for his service for our company.
I am grateful for the hard work and exemplary service provided by Jason and his team. They not only helped us design a wonderful webpage but also giving professional advice on the functionalities to better manage and improvise on our business operations.
We have great experience with Firstcom Solutions. We have chosen Firstcom Solutions as our 1st website design company as they provide great customer service and their package were reasonable. We want you to know that we sincerely appreciate the outstanding service your company has given for us.
We would like to express our gratitude to you and your team in providing us just exactly what our company needed. Our website has been designed in a way that fits our target market and highlights on what services we really provide.
