Conversion of Leads starts with Visibility
Take the busywork out of your sales process by automating the consolidation, tracking and conversion of your leads with FirstCRM
– our easy-to-use Lead Management System.
Pre-approved Digital Solution under IMDA
Except for Food Services and Retail sectors, PSG grant support will support up to 80% from 1 April 2022 to 31 March 2023 under the Food Services & Retail Business Revitalisation Package (please refer to https://www.gobusiness.gov.sg/productivity-solutions-grant/faq/)
Eligible employers for SkillsFuture Enterprise Credit (SFEC) will receive a one-off $10,000 credit to cover up to 90% of the out of pocket expenses on qualifying costs. Please refer to https://www.enterprisejobskills.gov.sg/content/upgrade-skills/sfec.html
Contact Us
We are the game masters in the leads funnel conversion process. Find out how FirstCRM can work for your business.
Pain Points
What Makes Conversion Challenging?
There is no one singular platform available to consolidate, track and manage your leads that flow in from offline and online platforms.
Your organisation does not have the most up-to-date data of all your leads, campaigns and sales team performance to make improvements for better results.
There is no accountability for leads that drop-off because they can be treated as non-existent.
When dealing with hundreds of leads — small business teams need all the help they can get to manage prospects and turn them into paying customers. Our Lead Management System – FirstCRM tracks leads from all your online/offline channels and automates administrative tasks to provide up-to-date data on all your customer interactions and sales performance. With high-level visibility on your entire sales pipeline, there’s accountability for every lead so you’ll never have a drop-off again.
How FirstCRM Enables Your Conversion Goals
Omni-Channel Lead Tracking
and Management
From calls to emails, Google ads, landing pages, direct messages on Facebook, Instagram and more — it doesn’t matter where your lead comes from, you’ll be able to create, manage and track the lead progress.
Facebook
Google
Email
Web Landing Pages
Collaborative Sales Process
With shared information and full transparency over every interaction with each lead — every member of the sales team is accountable and empowered to provide prompt response and make customers feel valued.
Seamless Centralised Leads Workspace
FirstCRM has the ability to give managers the authority to assign leads to their sales team to follow up immediately. Your entire sales pipeline is now accounted for in real-time.
Reporting & Data Analytics
Make important and informed business decisions with real-time reports and insights. Measure the performance of campaigns and your sales team to enable the improvement of your conversion rates.
Rated 4.5 
on 
by 630 clienteles
C
Chong Mook Ching, SPRINGLEAF (GMR/GSP) 
Kudos to Raine, Jeremy and the team for the development of my company's website. Work is prompt and changes are made almost immediately after our discussion (Do you guys even sleep?). Their responsiveness help to reduce the time in developing the website. Raine even picks up calls after working hours to solve my queries. Definitely would give 6/5 stars for their initiative, and the willingness to go the extra mile. Cheers!
Kudos to Raine, Jeremy and the team for the development of my company's website. Work is prompt and changes are made almost immediately after our discussion (Do you guys even sleep?). Their responsiveness help to reduce the time in developing the website. Raine even picks up calls after working hours to solve my queries. Definitely would give 6/5 stars for their initiative, and the willingness to go the extra mile. Cheers!
J
Jamil Sate Classic
Jamil Saté Classic engaged FirstCom for our E-commerce website. Zhi Chean was assigned to assist us in the project. She is professional, knowledgeable and very easy to work with. She’s helpful, patient and very responsive in replying to our queries, even during weekends and after office hours. She keeps a close track of the timeline and will always remind us on deadlines and things that needed to be completed.
Jamil Saté Classic engaged FirstCom for our E-commerce website. Zhi Chean was assigned to assist us in the project. She is professional, knowledgeable and very easy to work with. She’s helpful, patient and very responsive in replying to our queries, even during weekends and after office hours. She keeps a close track of the timeline and will always remind us on deadlines and things that needed to be completed.
P
Pei Sin, Bowlchap (BOWLZCO)
We would like to thank you the team in FirstCom, for the timely deliver of services. We strongly recommend and appreciate for the support and assistance from our project manager, Jeremy Kwong. He has been very helpful and provided me full support and always answer my queries whenever I need help.
5 Star to Jeremy for his professionalism and great services. We are very happy with our new website and food ordering system!!! Thank you :)
5 Star to Jeremy for his professionalism and great services. We are very happy with our new website and food ordering system!!! Thank you :)
We would like to thank you the team in FirstCom, for the timely deliver of services. We strongly recommend and appreciate for the support and assistance from our project manager, Jeremy Kwong. He has been very helpful and provided me full support and always answer my queries whenever I need help.
5 Star to Jeremy for his professionalism and great services. We are very happy with our new website and food ordering system!!! Thank you :)
5 Star to Jeremy for his professionalism and great services. We are very happy with our new website and food ordering system!!! Thank you :)
A
Aron Tan
Professional company to deal with.
Akina had shown excellent professionalism in her work on completing our requests. She understood our needs and act accordingly, and also provided us recommendations with her years of experience and knowledge in this industry.
She also went out of her normal working schedule and came down to our office to provide with trainings so that we can better understand how to use our websites.
We appreciate her efforts and time, and will definitely recommend her to other users
Akina had shown excellent professionalism in her work on completing our requests. She understood our needs and act accordingly, and also provided us recommendations with her years of experience and knowledge in this industry.
She also went out of her normal working schedule and came down to our office to provide with trainings so that we can better understand how to use our websites.
We appreciate her efforts and time, and will definitely recommend her to other users
Professional company to deal with.
Akina had shown excellent professionalism in her work on completing our requests. She understood our needs and act accordingly, and also provided us recommendations with her years of experience and knowledge in this industry.
She also went out of her normal working schedule and came down to our office to provide with trainings so that we can better understand how to use our websites.
We appreciate her efforts and time, and will definitely recommend her to other users
Akina had shown excellent professionalism in her work on completing our requests. She understood our needs and act accordingly, and also provided us recommendations with her years of experience and knowledge in this industry.
She also went out of her normal working schedule and came down to our office to provide with trainings so that we can better understand how to use our websites.
We appreciate her efforts and time, and will definitely recommend her to other users
R
Rachel Ow, That Aroi Mookata
In short, Efficient, ever-ready support rendered, high performing team, reliable and amazing deliverables as promised.
We had just endorsed a working partnership with Firstcom and we are certainly impressed with both the Products and Services rendered thus far. There are 2 exceptional individuals that we need to highlight, Jeremy Kwong and Nicholas Shen.
From day 1, Jeremy, our Project Executive has certainly been a commendable individual. As we are working towards the opening of the restaurant, Time is of the essence. Jeremy always ensured that we understood the progress of his services, and was able to get back to us timely on questions and suggestions that we had/needed.
Nicholas, an equally commendable individual who had assisted us with our POS setup, Nicholas not only catered to our setup requirements and ensuring that we were clear on system usages, he delivered what was promised, but went the extra mile to came up with more efficient ideas and methods to cater to our operations.
Kudos to you guys, for providing excellent deliverables, and going above and beyond to always render your services when required.
We had just endorsed a working partnership with Firstcom and we are certainly impressed with both the Products and Services rendered thus far. There are 2 exceptional individuals that we need to highlight, Jeremy Kwong and Nicholas Shen.
From day 1, Jeremy, our Project Executive has certainly been a commendable individual. As we are working towards the opening of the restaurant, Time is of the essence. Jeremy always ensured that we understood the progress of his services, and was able to get back to us timely on questions and suggestions that we had/needed.
Nicholas, an equally commendable individual who had assisted us with our POS setup, Nicholas not only catered to our setup requirements and ensuring that we were clear on system usages, he delivered what was promised, but went the extra mile to came up with more efficient ideas and methods to cater to our operations.
Kudos to you guys, for providing excellent deliverables, and going above and beyond to always render your services when required.
In short, Efficient, ever-ready support rendered, high performing team, reliable and amazing deliverables as promised.
We had just endorsed a working partnership with Firstcom and we are certainly impressed with both the Products and Services rendered thus far. There are 2 exceptional individuals that we need to highlight, Jeremy Kwong and Nicholas Shen.
From day 1, Jeremy, our Project Executive has certainly been a commendable individual. As we are working towards the opening of the restaurant, Time is of the essence. Jeremy always ensured that we understood the progress of his services, and was able to get back to us timely on questions and suggestions that we had/needed.
Nicholas, an equally commendable individual who had assisted us with our POS setup, Nicholas not only catered to our setup requirements and ensuring that we were clear on system usages, he delivered what was promised, but went the extra mile to came up with more efficient ideas and methods to cater to our operations.
Kudos to you guys, for providing excellent deliverables, and going above and beyond to always render your services when required.
We had just endorsed a working partnership with Firstcom and we are certainly impressed with both the Products and Services rendered thus far. There are 2 exceptional individuals that we need to highlight, Jeremy Kwong and Nicholas Shen.
From day 1, Jeremy, our Project Executive has certainly been a commendable individual. As we are working towards the opening of the restaurant, Time is of the essence. Jeremy always ensured that we understood the progress of his services, and was able to get back to us timely on questions and suggestions that we had/needed.
Nicholas, an equally commendable individual who had assisted us with our POS setup, Nicholas not only catered to our setup requirements and ensuring that we were clear on system usages, he delivered what was promised, but went the extra mile to came up with more efficient ideas and methods to cater to our operations.
Kudos to you guys, for providing excellent deliverables, and going above and beyond to always render your services when required.
P
Prem Kumar, Skyfall Rooftop Restrobar
"NOT IF, BUT WHEN"
We had just endorsed a working partnership with Firstcom and we are certainly impress with both the Products and Services rendered thus far. There are 2 exceptional individuals that we need to highlight, Noah & Jeremy.
Noah is an amazing individual with good knowledge on the products and was able to tailor a proposal that meets all our decision factors. He is always presentable and extremely patient.
Jeremy, our Project Executive is certainly a commendable individual. As we are working towards the opening of the restaurant, Time is of the essence. Jeremy always ensured that we understood the progress of his services, and was able to get back to us timely on questions and suggestions that we had/needed. I am not web-technically inclined thus Jeremy always ensured that he meets me in person to explain the processes patiently. He is an experience individual with advices that have benefitted us thus far in our preopening.
So it is NOT a question IF both Jeremy and Noah deserves a positive review BUT WHEN, Good job Guys.
We had just endorsed a working partnership with Firstcom and we are certainly impress with both the Products and Services rendered thus far. There are 2 exceptional individuals that we need to highlight, Noah & Jeremy.
Noah is an amazing individual with good knowledge on the products and was able to tailor a proposal that meets all our decision factors. He is always presentable and extremely patient.
Jeremy, our Project Executive is certainly a commendable individual. As we are working towards the opening of the restaurant, Time is of the essence. Jeremy always ensured that we understood the progress of his services, and was able to get back to us timely on questions and suggestions that we had/needed. I am not web-technically inclined thus Jeremy always ensured that he meets me in person to explain the processes patiently. He is an experience individual with advices that have benefitted us thus far in our preopening.
So it is NOT a question IF both Jeremy and Noah deserves a positive review BUT WHEN, Good job Guys.
"NOT IF, BUT WHEN"
We had just endorsed a working partnership with Firstcom and we are certainly impress with both the Products and Services rendered thus far. There are 2 exceptional individuals that we need to highlight, Noah & Jeremy.
Noah is an amazing individual with good knowledge on the products and was able to tailor a proposal that meets all our decision factors. He is always presentable and extremely patient.
Jeremy, our Project Executive is certainly a commendable individual. As we are working towards the opening of the restaurant, Time is of the essence. Jeremy always ensured that we understood the progress of his services, and was able to get back to us timely on questions and suggestions that we had/needed. I am not web-technically inclined thus Jeremy always ensured that he meets me in person to explain the processes patiently. He is an experience individual with advices that have benefitted us thus far in our preopening.
So it is NOT a question IF both Jeremy and Noah deserves a positive review BUT WHEN, Good job Guys.
We had just endorsed a working partnership with Firstcom and we are certainly impress with both the Products and Services rendered thus far. There are 2 exceptional individuals that we need to highlight, Noah & Jeremy.
Noah is an amazing individual with good knowledge on the products and was able to tailor a proposal that meets all our decision factors. He is always presentable and extremely patient.
Jeremy, our Project Executive is certainly a commendable individual. As we are working towards the opening of the restaurant, Time is of the essence. Jeremy always ensured that we understood the progress of his services, and was able to get back to us timely on questions and suggestions that we had/needed. I am not web-technically inclined thus Jeremy always ensured that he meets me in person to explain the processes patiently. He is an experience individual with advices that have benefitted us thus far in our preopening.
So it is NOT a question IF both Jeremy and Noah deserves a positive review BUT WHEN, Good job Guys.
F
Francis Ngau
I had my company website designed by FirstCom. We are extremely pleased with the service and design team (lead by Akina). Akina and her team is extremely professional and prompt in their responses, unlike many previous companies I has dealt with in the past. I would highly recommend FirstCom/Akina (designer) to many businesses who are redesigning their website. Thank you Akina and team for your work well done!
I had my company website designed by FirstCom. We are extremely pleased with the service and design team (lead by Akina). Akina and her team is extremely professional and prompt in their responses, unlike many previous companies I has dealt with in the past. I would highly recommend FirstCom/Akina (designer) to many businesses who are redesigning their website. Thank you Akina and team for your work well done!
K
Kes Koh
Would like to show my appreciation towards the Support team, in particular to Lauren and her team, whom have been helpful and quick in assisting me in resolving technical issues for our (Cortina Watch) website. A team who is professional and easy to work at the same time!
Would like to show my appreciation towards the Support team, in particular to Lauren and her team, whom have been helpful and quick in assisting me in resolving technical issues for our (Cortina Watch) website. A team who is professional and easy to work at the same time!
C
Combo 105
We highly recommend Firstcom Solutions, our project executive Jeremy Kwong has been helpful and professional. He is willing to go the extra mile after office hours to assist my team with the backend ordering. Jeremy also consistently takes videos for our references, when we ask repeated questions, he will always answer sincerely and patiently. As we do not own a computer in the store, he will always make sure to squeeze time to travel down to meet us to teach us how to use the system. POS system is also easy to use and hassle free, as compared to other POS systems we have tried out before. Overall very happy with the service thus far!
We highly recommend Firstcom Solutions, our project executive Jeremy Kwong has been helpful and professional. He is willing to go the extra mile after office hours to assist my team with the backend ordering. Jeremy also consistently takes videos for our references, when we ask repeated questions, he will always answer sincerely and patiently. As we do not own a computer in the store, he will always make sure to squeeze time to travel down to meet us to teach us how to use the system. POS system is also easy to use and hassle free, as compared to other POS systems we have tried out before. Overall very happy with the service thus far!
L
Loh Garry, Yamagawa Japanese Restaurant
Here at Yamagawa Japanese Restaurant, we have been providing a sensational dining experience to our guests since 1993 through our restaurant. However with the recent pandemic, we needed to go online and have since reached out to FirstCom Solutions for the Online Ordering & Payment System Version 0.9.
The system has proven to us its usefulness and we have successfully gone online and created a secondary source of orders for the business to keep it going during this pandemic. I would like to take this opportunity to thank FirstCom for this solution as well as the team involved in the successful implementation, namely Ms Aderlene Foo as well as Mr Nicholas Shen. Both of which have greatly contributed to the implementation. With this great experience, I look forward to future collaborations with FirstCom Solutions!
The system has proven to us its usefulness and we have successfully gone online and created a secondary source of orders for the business to keep it going during this pandemic. I would like to take this opportunity to thank FirstCom for this solution as well as the team involved in the successful implementation, namely Ms Aderlene Foo as well as Mr Nicholas Shen. Both of which have greatly contributed to the implementation. With this great experience, I look forward to future collaborations with FirstCom Solutions!
Here at Yamagawa Japanese Restaurant, we have been providing a sensational dining experience to our guests since 1993 through our restaurant. However with the recent pandemic, we needed to go online and have since reached out to FirstCom Solutions for the Online Ordering & Payment System Version 0.9.
The system has proven to us its usefulness and we have successfully gone online and created a secondary source of orders for the business to keep it going during this pandemic. I would like to take this opportunity to thank FirstCom for this solution as well as the team involved in the successful implementation, namely Ms Aderlene Foo as well as Mr Nicholas Shen. Both of which have greatly contributed to the implementation. With this great experience, I look forward to future collaborations with FirstCom Solutions!
The system has proven to us its usefulness and we have successfully gone online and created a secondary source of orders for the business to keep it going during this pandemic. I would like to take this opportunity to thank FirstCom for this solution as well as the team involved in the successful implementation, namely Ms Aderlene Foo as well as Mr Nicholas Shen. Both of which have greatly contributed to the implementation. With this great experience, I look forward to future collaborations with FirstCom Solutions!
M
MWZ Catering
I would like to commend the efforts of FirstCom Solutions in the successful deployment of Online Ordering & Payment System Version 0.9 which I have signed up with.
I would like to thank Ms Aderlene Foo and Mr Nicholas Shen who have assisted us with the launch promptly on time for the holy month of Ramadhan. They have both demonstrated great expertise and took my project with haste and urgency which I am grateful for!
I would like to thank Ms Aderlene Foo and Mr Nicholas Shen who have assisted us with the launch promptly on time for the holy month of Ramadhan. They have both demonstrated great expertise and took my project with haste and urgency which I am grateful for!
I would like to commend the efforts of FirstCom Solutions in the successful deployment of Online Ordering & Payment System Version 0.9 which I have signed up with.
I would like to thank Ms Aderlene Foo and Mr Nicholas Shen who have assisted us with the launch promptly on time for the holy month of Ramadhan. They have both demonstrated great expertise and took my project with haste and urgency which I am grateful for!
I would like to thank Ms Aderlene Foo and Mr Nicholas Shen who have assisted us with the launch promptly on time for the holy month of Ramadhan. They have both demonstrated great expertise and took my project with haste and urgency which I am grateful for!
A
Angie Tan, Ez Living
We have had used a few companies to do up my website but were not too happy with their understanding of our needs. It was until Firstcom made a cold call to us and pitched their services. We found their presentation and pricing reasonable (even with the Grant) and signed on with them.
We were then met by their Hosting and Maintenance team but the key person is Chen Weili, Jacob. He has been so patient to attend to our queries and as we wanted the best for the website, we made changes and then changes until it looked good and met our expectations. Never once did he tick us off nor was he annoyed by our “fickleness” in making page changes. Sometimes when there the problems arising that you can truly see how a vendor is sincere in their provision of services. It is good to work with Jacob who even took his weekends to respond to us. I hope to see him grow and gain more customers who will continue to engage his services in the long run. I believe I will want to give Jacob priority over the other vendors when I intend to upgrade our website in due time! Thank you, Jacob, for having us as your customer. From Angeline of Ez Living
We were then met by their Hosting and Maintenance team but the key person is Chen Weili, Jacob. He has been so patient to attend to our queries and as we wanted the best for the website, we made changes and then changes until it looked good and met our expectations. Never once did he tick us off nor was he annoyed by our “fickleness” in making page changes. Sometimes when there the problems arising that you can truly see how a vendor is sincere in their provision of services. It is good to work with Jacob who even took his weekends to respond to us. I hope to see him grow and gain more customers who will continue to engage his services in the long run. I believe I will want to give Jacob priority over the other vendors when I intend to upgrade our website in due time! Thank you, Jacob, for having us as your customer. From Angeline of Ez Living
We have had used a few companies to do up my website but were not too happy with their understanding of our needs. It was until Firstcom made a cold call to us and pitched their services. We found their presentation and pricing reasonable (even with the Grant) and signed on with them.
We were then met by their Hosting and Maintenance team but the key person is Chen Weili, Jacob. He has been so patient to attend to our queries and as we wanted the best for the website, we made changes and then changes until it looked good and met our expectations. Never once did he tick us off nor was he annoyed by our “fickleness” in making page changes. Sometimes when there the problems arising that you can truly see how a vendor is sincere in their provision of services. It is good to work with Jacob who even took his weekends to respond to us. I hope to see him grow and gain more customers who will continue to engage his services in the long run. I believe I will want to give Jacob priority over the other vendors when I intend to upgrade our website in due time! Thank you, Jacob, for having us as your customer. From Angeline of Ez Living
We were then met by their Hosting and Maintenance team but the key person is Chen Weili, Jacob. He has been so patient to attend to our queries and as we wanted the best for the website, we made changes and then changes until it looked good and met our expectations. Never once did he tick us off nor was he annoyed by our “fickleness” in making page changes. Sometimes when there the problems arising that you can truly see how a vendor is sincere in their provision of services. It is good to work with Jacob who even took his weekends to respond to us. I hope to see him grow and gain more customers who will continue to engage his services in the long run. I believe I will want to give Jacob priority over the other vendors when I intend to upgrade our website in due time! Thank you, Jacob, for having us as your customer. From Angeline of Ez Living
H
Hazen Corp, 3XA
Darren Say is very responsive whenever I ask for help. I am really appreciated for what he did for 3XA. He is very helpful and friendly. He is able to follow up our expectations for the website, and always contribute new ideas to improvise the website. Really great work done! if there is anymore project, will work with him again in the future! Thanks Firstcom
Darren Say is very responsive whenever I ask for help. I am really appreciated for what he did for 3XA. He is very helpful and friendly. He is able to follow up our expectations for the website, and always contribute new ideas to improvise the website. Really great work done! if there is anymore project, will work with him again in the future! Thanks Firstcom
J
Jinmin Koh, Junnimed Services.
Jacob Chen has been very responsive and prompt in resolving issues faced on E-Store. He ensures that it is solved within the tight timeframe and make sure that everything else functions as well. This is important from a client's point of view as when we faced an issue, we know who to look for. Also, we are confident in his expertise and experience to handle these issues. Thank you for your service and assistance!
Jacob Chen has been very responsive and prompt in resolving issues faced on E-Store. He ensures that it is solved within the tight timeframe and make sure that everything else functions as well. This is important from a client's point of view as when we faced an issue, we know who to look for. Also, we are confident in his expertise and experience to handle these issues. Thank you for your service and assistance!
R
Rachel Chua
It has been an absolute pleasure working with Glennis on my website. Glennis has been very prompt and patient in responding to my questions and requirements. She is quick to rectify issues and has been very organised throughout the entire process. It is definitely stressful to migrate from one platform to another but Glennis has made the process quite seamless in creating step-by-step guides for me.
It has been an absolute pleasure working with Glennis on my website. Glennis has been very prompt and patient in responding to my questions and requirements. She is quick to rectify issues and has been very organised throughout the entire process. It is definitely stressful to migrate from one platform to another but Glennis has made the process quite seamless in creating step-by-step guides for me.
Why FirstCom Solutions?
Local Employees backed by a Strong Offshore Team
From digital marketers to web developers, ad optimisers, producers and account servicing executives — FirstCom’s departments are staffed by Singaporeans in tune with local trends to craft relevant messages for your campaign.
Google and Facebook Certified Consultants
Leverage on our certified marketing expertise to develop and execute performance-oriented campaigns that get you the results you desire.
Our Technology
We make use of automation software to continuously analyse campaign metrics, compare keyword results and adjust keyword bidding to keep overall campaign spends low while simultaneously scaling traffic and growing conversions.
One-Stop Agency for All Your Needs in Going Digital
Web design company, web development agency, digital marketing agency, digital solutions agency, website design agency, eCommerce website development company, social media marketing company, Facebook marketing agency, search engine marketing agency, Google Ads agency — we’re all of that and more. If your goal is to take your business from offline to online, we’ll be the only agency you need to go digital with.
Schedule A Demo With Us Today
Request for a FREE 30 minutes consultation to bring your business online.
Check if you’re eligible for up to 70% Lead Management System Subsidy under the Productivity Solutions Grant (PSG).
