Call Us Now

Digital Resilience Package (Food Services) Landing Page Digital Resilience Package (Food Services) Digital Resilience Package (Retailers) E-Commerce E-Commerce – OCBC Customers E-Commerce – In.Corp Content Management System Landing Page/ Microsite

3rd Year as PSG Pre-Approved Vendor

Get Up to S$10,000 DRB Bonus When You Build Your E-Commerce with Us

I Wish to Build My Online Store with up to 80% Funding

Digital Resilience Package

To help SMEs step up their digitisation, FirstCom Solutions is collaborating with IMDA, DBS Bank, and other digital solution providers to offer a comprehensive package comprising the Digital Resilience Bonus and other business grants as well as e-commerce grants by the Singapore government to complement our e-commerce development service. With the Digital Resilience Package, you can achieve digital automation and a strong online presence for your business in one place.

What’s in the Digital Resilience Package?

Digital Resilience Bonus of up to S$10,000

The Digital Resilience Bonus (DRB) aims to uplift the digital capabilities of Food Services and Retail enterprises by encouraging businesses to adopt approved digital solutions that improve their competitiveness and productivity in the post-circuit breaker economy. In an environment where walk-in traffic and offline revenue are reduced, the DRB is a one-time payout on top of the digitisation solutions provided under the SMEs Go Digital programme. Learn more!

Save up to 80% with PSG
On top of your S$5,000 DRB payout, save more and subsidise up to 80% of the cost of your Online Food Ordering Package with the Productivity Solutions Grant (PSG) from 1 April 2020 to 31 December 2020. PSG is an initiative by Enterprise Singapore that supports companies for adopting pre-approved IT solutions.
Check if your business is eligible here.
Up to 90% of Out-of-Pocket Expenses Covered with SFEC
You can also use the SkillsFuture Enterprise Credit (SFEC) to cover up to 90% of your out-of-pocket expenses when you sign up for our e-commerce development package. The SFEC extends additional support over existing schemes for businesses to invest in enterprise transformation and employee capabilities.
Up to 80% EDG Support Available
The Enterprise Development Grant (EDG) supports projects that aim to strengthen their business and digital capabilities, explore new areas of profitable growth via automation and digitalisation, and expand into overseas market. First, business owners are required to prepare and submit their EDG project proposal to ensure that their projects meet the specific requirements of the grant. Read this guide on how to write the EDG proposal.
Additional Digital Marketing Support @ S$1,500
Standing out in the competitive online landscape can be challenging – which is why we’re offering our Digital Marketing Jumpstart programme at a reduced cost to all our e-commerce development clients.
In this 1-month programme, we take you from having little to no online presence to running your own social media campaigns for leads.
Here’s what you can expect:
- Social media audit to review your existing assets
- Classroom training on Facebook and Instagram fundamentals
- Planning, execution and implementation of your social media campaign
- Access to certified social media professionals to learn and consult with
- Full campaign report and handover of assets for your future use
- Comprehensive content creation from photography and videography to social media graphics
Don’t miss this opportunity to build the skills you need to set your newly developed Online Food Services System up for sustained success. Experience how a successful social media campaign is run and receive training at the same time – so you can have the confidence and competency to run your own ad campaigns in the future.

Build your Online Store with us and receive the support you need to evolve your business for digital operations in the new landscape.

Is Your Business Eligible?

Pre-requisites to Receive up to S$10,000

Mandatory Baseline:

Ensure that your UEN:

Falls under the Retail sector as at 26 May 2020

Is incorporated on or before 26 May 2020

Has an active DBS PayNow Corporate account

Is on the PEPPOL e-invoicing network

Categories of Digital Solutions

The payouts are split into 3 categories depending on the type of digital solution adopted.

Category 1:
Business Process Solution

Streamline your back-office operations with automation-enabling software solutions

Category 2:
Digital Presence

Grow your business with a scalable online storefront as an additional channel of revenue

Category 3:
Data Mining and Analytics

Get valuable insights to better understand your customers and make informed business decision

Qualify for S$2,500 payout

Qualify for S$5,000 payout

Build Your Digital Presence

Receive S$5,000 when you sign up Online Food Ordering System with us

FirstCom Solutions' online food services development package enables you to own a digital food ordering system, customised to your brand identity in just 5 days.

Outlet Management:

Managing order fulfilment slots, delivery range, product listing, and promotions will no longer be an onerous task. It can be done seamlessly via the Outlet Manager module. Based on the access rights, the admin has full administrative privileges and control over managing all back-end functionalities.

Order Fulfilment Slot Management:

If you are temporarily closing your shop or pausing new orders, you now have the option to mark your business or any of your outlets as temporarily closed! Furthermore, you can redefine or reduce the number of order fulfilment slots for delivery, dine-in, or pickup option based on the pre-selected date and time.

This is a qualifying solution that will enable you to receive the DRB S$5,000 payout under Category 1.3 and 2.

Save Even More With The PSG Grant

On top of your S$5,000 DRB payout, save more and subsidise up to 80% of the cost of your Online Food Ordering System with the Productivity Solutions Grant (PSG). PSG is an initiative by Enterprise Singapore that supports companies for adopting pre-approved IT solutions.

Check if your business is eligible here.

Receive Additional Reimbursement With SFEC

You can also use the SkillsFuture Enterprise Credit (SFEC) to cover up to 90% of your out-of-pocket expenses when you sign up for our online food services development package. The SFEC extends additional support over existing schemes for businesses to invest in enterprise transformation and employee capabilities.

Get Additional Digital Marketing Support @ S$1,500

Standing out in the competitive online landscape can be challenging — which is why we’re offering our Digital Marketing Jumpstart programme at a reduced cost to all our e-commerce development clients.

In this 1-month programme, we take you from having little to no online presence to running your own Social Media campaign for leads.

Here’s what you can expect:

Social media audit to review your existing assets

Classroom training on Facebook and Instagram fundamentals

Planning, execution and implementation of your social media campaign

Access to certified social media professionals to learn and consult with

Comprehensive content creation from photography and videography to social media graphics

Don’t miss this opportunity to build the skills you need to set your newly developed e-commerce website up for sustained success. Experience how a successful social media campaign is run and receive training at the same time — so you can have the confidence and competency to run your own ad campaigns in the future.

Digital Solutions and Payouts

Mandatory Baseline

PayNow Corporate Account

PEPPOL E-Invoicing Network

Category 1 : Business
Process Solution (S$2,500)

*All 3 solutions must be adopted

Inventory Management Solutions

Financio (Accounting)

Talenox (HR/Payroll)

Free 18-month subscription

Category 2 :
Digital Presence (S$2,500)

E-Commerce Store

Category 3 : Data Mining
and Analytics (S$5,000)

Data Mining and Analytics

Coming Soon

E-Commerce Web Development^#:

S$0

Reimbursement from Productivity Solutions Grant (Up to 80%):

S$0

^Extra Subsidy from SkillsFuture Enterprise Credit (Up to 90%):

S$0

Total Cost:

S$0

PAY ONLY ^S$205.90 + RECEIVE A BONUS!

Receive an Additional Digital Resilience Bonus Payout:

S$0

#Fee is not inclusive of enterprise grade server rental and SSL certification fees as well as GST.

^Eligible employers for SkillsFuture Enterprise Credit (SFEC) will receive a one-off $10,000 credit to cover up to 90% of the out of pocket expenses on qualifying costs. T&C apply.

For illustration purpose only. Please visit the respective websites for full details on eligibility for grants. PSG | SFEC | DRB

Why Choose FirstCom’s E-Commerce Web Development Package?

Over 900 Satisfied SME Clients
FirstCom has successfully assisted over 900 satisfied SME clients, with little to no digital presence, in implementing COVID-19 business continuity measures and expanding their online presence with the Productivity Solutions Grant.
Pre-Approved Vendor for PSG since June 2018
FirstCom is a pre-approved vendor of IMDA’s SMEs Go Digital programme to help SMEs in Singapore use digital technologies to build stronger digital capabilities with the Productivity Solutions Grant (PSG) for the third year running.
Leading E-Commerce Service Provider in Singapore
As one of the leading one-stop go-digital agency in Singapore, FirstCom Solutions has a proven track record in providing high-quality and bespoke e-commerce web design and web development services for its clients across a vast array of industries.
100% In-House Team of Specialists
Does your business have little to no online presence? Fret not! Pooling their combined knowledge and skills, our in-house team of specialists is more than happy to help your business build its digital identity.

Unique Features

Project Consultancy & Management
Full support and sound advice will be provided by our dedicated Project Executive and well-experienced Project Consultant throughout the entire onboarding process.
Fast Deployment & Short Lead Time
Build your e-commerce website in as fast as 5-10 working days.
Customised WordPress Site
Unique web design customised to your brand and preferred art direction.
Half-Day On-Site Photography
In-house photographer to take captivating pictures for your e-commerce website!
Intuitive Growth Tools
Engage customers on your website with tools that help you generate promotions, loyalty points and exclusive member perks.
Easy Store Management
Run your store with minimal fuss using a myriad of automation features!
Analytics & Reports
Track your conversions with installed data analytics tools like Google Analytics and Facebook Pixel!
Data Privacy
Data collected on the platform belongs to you and will not be shared with any other platforms.
Promotional Mechanics
Earn reward points for each purchase and redeem the points for in-store promotions. Discounts and coupon code generation are made available too!
Direct Integration with DBS
Automatically sync backend inventory with the frontend to allow payments to be directly received into your DBS Corporate account instead of a third-party payment gateway.
Direct Integration to 3PL
Pay partnership fees ONLY to third-party logistics provider.
No Transaction Fees
Pay merchant fees directly to payment gateways, such as PayPal, Stripe, and Omise.

Ready to Digitise and Be Rewarded?

Interested in the Digital Resilience Package but have a nagging doubt about your business eligibility or the feasibility of digital solutions provided?
Reach out to us and we’ll gladly walk you through the details to receive your bonus — and more importantly, futureproof your business.

Our Clients

What Our Clients Say

Physical location of the store limited HFT’s customer base
Decreasing foot traffic and diminishing sales revenue resulted in an urgent need to move online and extend their customer base beyond the small and quiet Bukit Batok neighbourhood
Implementation of an e-commerce platform has successfully brought about big changes in the way HFT conducts operations at its physical shop

Felt an urgent need to ramp up their online presence
Successfully built a refreshed website and new e-commerce platform
Results of the website launch were extremely promising, with noticeably more online visitors and an increase in enquiries on Facebook

Creation of an e-commerce platform for B2B sales has been met with positive feedback from MahaChem’s suppliers and customers and has seen an increase in sales
Mundane tasks can be automated, and sales staff can better follow up on leads and source new customers and suppliers while strengthening existing business relationships

High-Quality Content, at Your Fingertips

From our experience serving over 4,500 SMEs, creating content is the biggest roadblock when it comes to developing an e-commerce website or a digital marketing campaign. Our in-house production team will help create attractive, engaging content that puts your brand in the best light. We’ll let their work speak for itself.

Photography
Videography

Join Over 900 Satisfied SME Clients in Kick-Starting Their Digital Journey

FAQs

1. What is the eligibility criteria for DRB?

Food services and retail enterprises incorporated before 26 May 2020 with an active PayNow Corporate account as well as registered UEN on the Peppol e-invoicing network are automatically eligible.

2. Do I need to apply for the DRB myself?

FirstCom Solutions will submit your UEN to IMDA if you’ve engaged our services between 1 June 2020 and 30 June 2021.

IMDA will credit your eligible bonus into your PayNow Corporate account.

3. When can I expect to receive my payouts?

According to IMDA, payouts to qualified enterprises will start from August 2020, with a 1-month processing time upon successful submission of UEN.

4. What category of digital solutions does FirstCom Solution’s DRB package fall under?

The DRB package falls under Category 1 and 2 and is eligible for a bonus payout of $5,000.

Not a Retail Business Owner?

LEARN MORE ABOUT THE DIGITAL RESILIENCE PACKAGE FOR

F&B BUSINESS OWNERS HERE