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3rd Year as PSG Pre-Approved Vendor
Get Up to S$10,000 DRB Bonus When You Bring Your F&B Business Online
Start Your Online Food Services Package with Us
Digital Resilience Package
To help SMEs step up their digitisation, FirstCom Solutions is collaborating with IMDA, DBS Bank, and other digital solution providers to offer a comprehensive package comprising the Digital Resilience Bonus and other business grants and e-commerce grants by the Singapore government to complement our e-commerce development service and online food services package.
What’s in the Digital Resilience Package?
Digital Resilience Bonus of up to S$10,000
The Digital Resilience Bonus (DRB) aims to uplift the digital capabilities of Food Services and Retail enterprises by encouraging businesses to adopt approved digital solutions that improve their competitiveness and productivity in the post-circuit breaker economy. In an environment where walk-in traffic and offline revenue are reduced, the DRB is a one-time payout on top of the digitisation solutions provided under the SMEs Go Digital programme. Learn more!
Save up to 80% with PSGOn top of your S$5,000 DRB payout, save more and subsidise up to 80% of the cost of your Online Food Ordering Package with the Productivity Solutions Grant (PSG) from 1 April 2020 to 31 December 2020. PSG is an initiative by Enterprise Singapore that supports companies for adopting pre-approved IT solutions.
Check if your business is eligible here.
Up to 90% of Out-of-Pocket Expenses Covered with SFECYou can also use the SkillsFuture Enterprise Credit (SFEC) to cover up to 90% of your out-of-pocket expenses when you sign up for our e-commerce development package. The SFEC extends additional support over existing schemes for businesses to invest in enterprise transformation and employee capabilities.
Up to 80% EDG Support AvailableThe Enterprise Development Grant (EDG) supports projects that aim to strengthen their business and digital capabilities, explore new areas of profitable growth via automation and digitalisation, and expand into overseas market. First, business owners are required to prepare and submit their EDG project proposal to ensure that their projects meet the specific requirements of the grant. Read this guide on how to write the EDG proposal.
Additional Digital Marketing Support @ S$1,500Standing out in the competitive online landscape can be challenging – which is why we’re offering our Digital Marketing Jumpstart programme at a reduced cost to all our e-commerce development clients.
In this 1-month programme, we take you from having little to no online presence to running your own social media campaigns for leads.
Here’s what you can expect:- Social media audit to review your existing assets
- Classroom training on Facebook and Instagram fundamentals
- Planning, execution and implementation of your social media campaign
- Access to certified social media professionals to learn and consult with
- Full campaign report and handover of assets for your future use
- Comprehensive content creation from photography and videography to social media graphics
Sign up for the Online Food Services Package with us and receive the support you need to evolve your business for digital operations in the new landscape.
Is Your F&B Business Eligible?
Pre-requisites to Receive up to S$10,000
Mandatory Baseline:
Ensure that your UEN:
Falls under the Food Services sector as at 26 May 2020
Is incorporated on or before 26 May 2020
Has an active DBS PayNow Corporate account
Is on the PEPPOL e-invoicing network
Categories of Digital Solutions
The payouts are split into 3 categories depending on the type of digital solution adopted.
Category 1:
Business Process Solution
Business Process Solution
Streamline your back-office operations with automation-enabling software solutions
Category 2:
Digital Presence
Digital Presence
Grow your business with a scalable online storefront as an additional channel of revenue
Category 3:
Data Mining and Analytics
Data Mining and Analytics
Get valuable insights to better understand your customers and make informed business decision
Qualify for S$2,500 payout
Qualify for S$2,500 payout
Qualify for S$5,000 payout
Digital Solutions and Payouts
Mandatory Baseline
PayNow Corporate Account
PEPPOL E-Invoicing Network
Category 1 : Business
Process Solution (S$2,500)
Process Solution (S$2,500)
*All 3 solutions must be adopted
Digital Ordering
Dine-in Takeaway Solutions
Dine-in Takeaway Solutions
Financio (Accounting)
Talenox (HR/Payroll)
Free 18-month subscription
Category 2 :
Digital Presence (S$2,500)
Digital Presence (S$2,500)
Online Food Service Package
Category 3 : Data Mining
and Analytics (S$5,000)
and Analytics (S$5,000)
Data Mining and Analytics
Coming Soon
Online Food Services Package#:
S$0
Reimbursement from Productivity Solutions Grant (Up to 80%):
S$0
^Extra Subsidy from SkillsFuture Enterprise Credit (Up to 90%):
S$0
Total Cost:
S$0
PAY ONLY ^S$160 + RECEIVE A BONUS!
Receive an Additional Digital Resilience Bonus Payout:
S$0
#Fee is not inclusive of enterprise grade server rental and SSL certification fees as well as GST.
^Eligible employers for SkillsFuture Enterprise Credit (SFEC) will receive a one-off $10,000 credit to cover up to 90% of the out of pocket expenses on qualifying costs. T&C apply.
Why Choose FirstCom’s Online Food Services Package?
Over 900 Satisfied SME ClientsFirstCom has successfully assisted over 900 satisfied SME clients, with little to no digital presence, in implementing COVID-19 business continuity measures and expanding their online presence with the Productivity Solutions Grant.
Pre-Approved Vendor for PSG since June 2018FirstCom is a pre-approved vendor of IMDA’s SMEs Go Digital programme to help SMEs in Singapore use digital technologies to build stronger digital capabilities with the Productivity Solutions Grant (PSG) for the third year running.
Leading E-Commerce Service Provider in SingaporeAs one of the leading one-stop go-digital agency in Singapore, FirstCom Solutions has a proven track record in providing high-quality and bespoke e-commerce web design and web development services for its clients across a vast array of industries.
100% In-House Team of SpecialistsDoes your business have little to no online presence? Fret not! Pooling their combined knowledge and skills, our in-house team of specialists is more than happy to help your business build its digital identity.
Unique Features
Project Consultancy & ManagementFull support and sound advice will be provided by our dedicated Project Executive and well-experienced Project Consultant throughout the entire onboarding process.
F&B-Centric PlatformEffectively manage order fulfilment slots, delivery range, product listings, promotions, and all back-end functionalities with the Outlet Management module!
Fast Deployment & Short Lead TimeGet your Online Food Ordering System ready in as fast as 5-10 working days!
Customised WordPress SiteUnique web design customised to your brand and preferred art direction.
Half-Day On-Site PhotographyIn-house photographer to take captivating pictures for your Online Food Ordering System!
Analytics & ReportsTrack your conversions with installed data analytics tools like Google Analytics and Facebook Pixel!
Data PrivacyData collected on the platform belongs to you and will not be shared with any other platforms.
Promotional MechanicsEarn reward points for each purchase and redeem the points for in-store promotions. Discounts and coupon code generation are made available too!
Direct Integration with DBSAll payments will be credited directly into your DBS Corporate Bank Account instead of a third-party payment gateway.
Order Fulfilment Slot ManagementMark your business or any of your outlets as temporarily closed as you wish! You can redefine or reduce the number of order fulfilment slots for delivery, dine-in, or pickup option based on the pre-selected date and time.
Direct Integration to 3PLPay partnership fees ONLY to third-party logistics provider.
No Transaction FeesPay merchant fees directly to payment gateways, such as PayPal, Stripe, and Omise.
Ready to Digitise and Be Rewarded?
Interested in the Digital Resilience Package but have a nagging doubt about your business eligibility or the feasibility of digital solutions provided?
Reach out to us and we’ll gladly walk you through the details to receive your bonus — and more importantly, futureproof your business.
Reach out to us and we’ll gladly walk you through the details to receive your bonus — and more importantly, futureproof your business.
Our Clients
What Our Clients Say
- Unsure if business would survive on food delivery / takeaway
- Less than 20k revenue during first month (April) of circuit breaker
- Earned 25k in revenue in May after 1-month social media campaign (160% increase from April)
- Formerly named Sin Chwee Mini Mart and had no experience in going digital
- FirstCom helped to conceptualise suitable brand names, followed by logo creation, and the creation of a customised e-commerce platform and other necessary materials for corporate identity
- Led to a huge increase in sales and brand awareness in less than a month
- Increased digital competition among durian vendors
- Engaged FirstCom in March 2020 with the objective of launching an e-commerce platform before the arrival of the durian season in June
- Successfully built an e-commerce platform robust enough to handle a large influx of customers, flexible enough to handle the unpredictability of durian stocks and integrate seamlessly with the offline operations
- Created a new e-commerce website dynamic enough to for order processing for multiple delivery slots with the help of FirstCom
- Received even more orders during the circuit breaker period as more people are opting to dine at home and explore newer ingredients to cook with
- Managed to channel savings from cheaper overheads into growing brand awareness, developing multiple sales channels, and reaching out to its intended target audience within 6 months
High-Quality Content, at Your Fingertips
From our experience serving over 4,500 SMEs, creating content is the biggest roadblock when it comes to developing an e-commerce website
or a digital marketing campaign. Our in-house production team will help create attractive, engaging content that puts your brand in the best light.
We’ll let their work speak for itself.
Join Over 900 Satisfied SME Clients in Kick-Starting
Their Digital Journey
FAQs
1. What is the eligibility criteria for DRB?
Food services and retail enterprises incorporated before 26 May 2020 with an active PayNow Corporate account as well as registered UEN on the Peppol e-invoicing network are automatically eligible.
2. Do I need to apply for the DRB myself?
FirstCom Solutions will submit your UEN to IMDA if you’ve engaged our services between 1 June 2020 and 30 June 2021.
IMDA will credit your eligible bonus into your PayNow Corporate account.
IMDA will credit your eligible bonus into your PayNow Corporate account.
3. When can I expect to receive my payouts?
According to IMDA, payouts to qualified enterprises will start from August 2020, with a 1-month processing time upon successful submission of UEN.
4. What category of digital solutions does FirstCom Solution’s DRB package fall under?
The DRB package falls under Category 1 and 2 and is eligible for a bonus payout of $5,000.
NOT AN F&B BUSINESS OWNER?
LEARN MORE ABOUT THE DIGITAL RESILIENCE PACKAGE FOR
RETAIL BUSINESS OWNERS HERE
