3rd Year as PSG Pre-Approved Vendor

Get Up to S$10,000 DRB Bonus When You Bring Your F&B Business Online

Start Your Online Food Services Package with Us

4 Good Reasons to Choose FirstCom's Online Food Services Package?

1. Over 900 Satisfied SME Clients
FirstCom has successfully assisted over 900 satisfied SME clients, with little to no digital presence, in implementing COVID-19 business continuity measures and expanding their online presence with the Productivity Solutions Grant.
2. Pre-Approved Vendor for PSG since June 2018
FirstCom is a pre-approved vendor of IMDA’s SMEs Go Digital programme to help SMEs in Singapore use digital technologies to build stronger digital capabilities with the Productivity Solutions Grant (PSG) for the third year running.
3. Fast Deployment & Short Lead Time
Get your Online Food Ordering System ready in 5-10 working days!
4. F&B-Centric Platform
Effectively manage order fulfilment slots, delivery range, product listings, promotions, and all back-end functionalities with the Outlet Management module!

Unique Features

Project Consultancy & Management
Full support and sound advice will be provided by our dedicated Project Executive and well-experienced Project Consultant throughout the entire onboarding process.
F&B-Centric Platform
Effectively manage order fulfilment slots, delivery range, product listings, promotions, and all back-end functionalities with the Outlet Management module!
Fast Deployment & Short Lead Time
Get your Online Food Ordering System ready in as fast as 5-10 working days!
Customised WordPress Site
Unique web design customised to your brand and preferred art direction.
Half-Day On-Site Photography
In-house photographer to take captivating pictures for your Online Food Ordering System!
Analytics & Reports
Track your conversions with installed data analytics tools like Google Analytics and Facebook Pixel!
Data Privacy
Data collected on the platform belongs to you and will not be shared with any other platforms.
Promotional Mechanics
Earn reward points for each purchase and redeem the points for in-store promotions. Discounts and coupon code generation are made available too!
Direct Integration with DBS
All payments will be credited directly into your DBS Corporate Bank Account instead of a third-party payment gateway.
Order Fulfilment Slot Management
Mark your business or any of your outlets as temporarily closed as you wish! You can redefine or reduce the number of order fulfilment slots for delivery, dine-in, or pickup option based on the pre-selected date and time.
Direct Integration to 3PL
Pay partnership fees ONLY to third-party logistics provider.
No Transaction Fees
Pay merchant fees directly to payment gateways, such as PayPal, Stripe, and Omise.

What Our Clients Say

Unsure if business would survive on food delivery / takeaway
Less than 20k revenue during first month (April) of circuit breaker
Earned 25k in revenue in May after 1-month social media campaign (160% increase from April)

Formerly named Sin Chwee Mini Mart and had no experience in going digital
FirstCom helped to conceptualise suitable brand names, followed by logo creation, and the creation of a customised e-commerce platform and other necessary materials for corporate identity
Led to a huge increase in sales and brand awareness in less than a month

Increased digital competition among durian vendors
Engaged FirstCom in March 2020 with the objective of launching an e-commerce platform before the arrival of the durian season in June
Successfully built an e-commerce platform robust enough to handle a large influx of customers, flexible enough to handle the unpredictability of durian stocks and integrate seamlessly with the offline operations

Created a new e-commerce website dynamic enough to for order processing for multiple delivery slots with the help of FirstCom
Received even more orders during the circuit breaker period as more people are opting to dine at home and explore newer ingredients to cook with
Managed to channel savings from cheaper overheads into growing brand awareness, developing multiple sales channels, and reaching out to its intended target audience within 6 months

On-Site Photography & Videography Services

Visually enticing photos and videos of your key products and offerings can certainly increase your website’s conversion rates and e-store’s repeat sales by leaps and bounds. In our Online Food Services Package, we offer professional photography and videography services for your website and digital marketing use. What’s more, we will send you a copy of all the photo and video assets and you get to have full usage rights!

Photography
Videography

Digitise Your Business and Reap the Rewards

Is your F&B business eligible for the Digital Resilience Bonus (DRB) payout of up to $10,000? Let us help you get a head start in hopping on the digital train!
Simply reach out to us and we will guide you through the details on how to receive the DRB and the digital solutions you need to adopt! For more information, please visit our Ecommerce Web Development page.

NOT AN F&B BUSINESS OWNER?

LEARN MORE ABOUT THE DIGITAL RESILIENCE PACKAGE FOR

RETAIL BUSINESS OWNERS HERE

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