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Digital Resilience Package
To help SMEs step up their digitisation, FirstCom Solutions is collaborating with IMDA, DBS Bank and other digital solution providers to offer a comprehensive package to complement our e-commerce development service. With the Digital Resilience Package, you can achieve digital automation and a strong online presence for your business in one place.
Build your online store with us, and receive the support you need to evolve your business for digital operations in the new landscape.
Digital Resilience Bonus:
Receive a one-time Payment of Up to S$10,000
The Digital Resilience Bonus (DRB) aims to uplift the digital capabilities of Food and Retail enterprises by encouraging businesses to adopt approved digital solutions that improve their competitiveness and productivity in the post-circuit breaker economy. In an environment where walk-in traffic and offline revenue are reduced, the DRB is a one-time payout on top of the digitization solutions provided under the SMEs Go Digital Programme.
The payouts are split into 3 categories depending on the type of digital solution adopted. Businesses must first have PayNow Corporate and e-invoicing before implementing digital solutions in: Business Processes, Digital Presence, Data Mining & Analytics.
The payouts are split into 3 categories depending on the type of digital solution adopted. Businesses must first have PayNow Corporate and e-invoicing before implementing digital solutions in: Business Processes, Digital Presence, Data Mining & Analytics.
Baseline
Enable digital transactions via PayNow Corporate and e-invoicing for faster payment to reduce manual data entry.
Category 1 : Business Process Solution
Streamline your back office operations with automation-enabling software solutions.
Category 2 : Digital Presence
Grow your business with a scalable online storefront as an additional channel of revenue.
Category 3 : Data Mining and Analytics
Get valuable insights to better understand your customers and make informed business decisions.
Is Your Business Eligible?
Your business is eligible for the payouts if you meet all of the following criteria:
UEN under the food services or retail sector
UEN incorporated before 26 May 2020
UEN with an active PayNow Corporate account
UEN on the Peppol e-invoicing network
*Find out more about the Digital Resilience Bonus here
Build Your Digital Presence
Receive S$5,000 when you sign up Online Food Ordering System with us
FirstCom Solutions' online food services development package enables you to own a digital food ordering system, customised to your brand identity in just 5 days.
Outlet Management:
Managing order fulfilment slots, delivery range, product listing, and promotions will no longer be an onerous task. It can be done seamlessly via the Outlet Manager module. Based on the access rights, the admin has full administrative privileges and control over managing all back-end functionalities.
Order Fulfilment Slot Management:
If you are temporarily closing your shop or pausing new orders, you now have the option to mark your business or any of your outlets as temporarily closed! Furthermore, you can redefine or reduce the number of order fulfilment slots for delivery, dine-in, or pickup option based on the pre-selected date and time.
This is a qualifying solution that will enable you to receive the DRB S$5,000 payout under Category 1.3 and 2.
Save Even More With The PSG Grant
On top of your S$2,500 DRB payout, save more and subsidise up to 80% of the cost of your Online Food Ordering System with the Productivity Solutions Grant (PSG). PSG is an initiative by Enterprise Singapore that supports companies for adopting pre-approved IT solutions.
Check if your business is eligible here.
Receive Additional Reimbursement With SFEC
You can also use the SkillsFuture Enterprise Credit (SFEC) to cover up to 90% of your out-of-pocket expenses when you sign up for our online food services development package. The SFEC extends additional support over existing schemes for businesses to invest in enterprise transformation and employee capabilities.
Get Additional Digital Marketing Support @ S$1,500
Standing out in the competitive online landscape can be challenging — which is why we’re offering our Digital Marketing Jumpstart programme at a reduced cost to all our e-commerce development clients.
In this 1-month programme, we take you from having little to no online presence to running your own Social Media campaign for leads.
Here’s what you can expect:
- Social media audit to review your existing assets
- Classroom training on Facebook and Instagram fundamentals
- Planning, execution and implementation of your social media campaign
- Access to certified social media professionals to learn and consult with
- Access to certified social media professionals to learn and consult with
- Comprehensive content creation from photography and videography to social media graphics
Don’t miss this opportunity to build the skills you need to set your newly developed e-commerce website up for sustained success. Experience how a successful social media campaign is run and receive training at the same time — so you can have the confidence and competency to run your own ad campaigns in the future.
Digital Solutions and Payouts
Baseline
PayNow Corporate Account
PEPPOL E-Invoicing Network
Category 1 : Business
Process Solution (S$2,500)
Process Solution (S$2,500)
*All 3 solutions must be adopted
Digital Ordering
Dine-in Takeaway Solutions
Dine-in Takeaway Solutions
Financio (Accounting)
Free 18-month subscription
Talenox (HR/Payroll)
Free 18-month subscription
Category 2 :
Digital Presence (S$2,500)
Digital Presence (S$2,500)
Online Food Ordering and Payment System
Category 3 : Data Mining
and Analytics (S$5,000)
and Analytics (S$5,000)
Data Mining and Analytics
Coming Soon
Ready to Digitise and Be Rewarded?
Interested in the Digital Resilience Package but have a nagging doubt about your business eligibility or the feasibility of digital solutions provided?
Reach out to us and we’ll gladly walk you through the details to receive your bonus — and more importantly, futureproof your business.
Reach out to us and we’ll gladly walk you through the details to receive your bonus — and more importantly, futureproof your business.
DBS Temporary Bridging Loan
To help businesses tide over COVID-19, DBS is providing relief assistance for businesses affected by COVID-19 via a temporary bridging loan. Get working capital to cover short-term cash flow gaps in your daily operations.
Access collateral-free funding of up to S$5,000,000 with a flexible repayment period of up to 5 years. Service only interest for the first 12 months. The temporary bridging loan is available until 31 March 2021.
DBS Temporary Bridging Loan Eligibility
Businesses must be registered and operating in Singapore with at least 30% local shareholding to borrow up to S$5,000,000*.
Apply for the DBS Temporary Bridging Loan.
*Borrower Group consists of the borrower as well as corporate shareholders that hold more than 50% of the total shareholding of the applicant company, and any subsequent corporate parents (all levels up) and subsidiaries (all levels down).
Our Clients
Testimonials
- Unsure if business would survive on food delivery / takeaway
- Less than 20k revenue during first month (April) of circuit breaker
- Earned 52k in revenue in May after 1-month social media campaign (160% increase from April)
- Forced to adapt menu offerings and accelerate digital adoption after the announcement of circuit breaker
- Engaged FirstCom Solutions to focus on conversions to yield results in the short term
- Saw an upward trend in takeaways and online sales after 1-month social media campaign
- Has e-commerce website and Google Ads, but no social media advertising
- Significant increase in sales after 1-month social media campaign
- Able to use data collected from the campaign to inform other channels of their digital strategy
- Heavily reliant on dine-in patrons for revenue
- Sales dropped by 90% when circuit breaker was implemented
- Started adding food delivery as an additional revenue stream
- Sales have improved by 20-30% after social media campaign
High-Quality Content, at Your Fingertips
From our experience serving over 4,500 SMEs, creating content is the biggest roadblock when it comes to developing an e-commerce website
or a digital marketing campaign. Our in-house production team will help create attractive, engaging content that puts your brand in the best light.
We’ll let their work speak for itself.
Yes, I Want to Kickstart My Digital Journey
FAQs
1. What is the eligibility criteria for DRB?
Food services and retail enterprises incorporated before 26 May 2020 with an active PayNow Corporate account as well as registered UEN on the Peppol e-invoicing network are automatically eligible.
2. Do I need to apply for the DRB myself?
FirstCom Solutions will submit your UEN to IMDA if you’ve engaged our services between 1 June 2020 and 30 June 2021.
IMDA will credit your eligible bonus into your PayNow Corporate account.
IMDA will credit your eligible bonus into your PayNow Corporate account.
3. When can I expect to receive my payouts?
According to IMDA, payouts to qualified enterprises will start from August 2020, with a 1-month processing time upon successful submission of UEN.
4. What category of digital solutions does FirstCom Solution’s DRB package fall under?
The DRB package falls under Category 1 and 2 and is eligible for a bonus payout of $5,000.
