Hairwell

Overview


Hairwell is a supplier of professional hair care products from leading brands for hair salons, hairstylists and hair care professionals from Singapore and Malaysia. Managing over a thousand accounts, Hairwell found their existing systems and business practices to be outdated, time consuming and overcomplicated. Realising that they needed better systems in place for a smooth workflow, they sought to digitise their sales process and make it easier for their employees to keep track of large volumes of orders.They engaged Firstcom Solutions to come up with a user-friendly portal for their customers and a robust backend system that could cope with the volume of orders and ease the burden on their sales and administrative staff.



FirstCom Solutions' Contribution


Project Background and Description


Problem