IT Executive

Job Highlights

  • Opportunities for training and development
  • Career Advancements
  • Innovative, vibrant and energetic culture

Job Description

FirstCom Solutions is a one-stop digital agency helping SMEs level up their online presence.

We’re at the heart of all things digital. Thinking up distinct brand strategies, developing e-commerce websites, running digital marketing campaigns as well as producing breathtaking photos and engaging videos — all in a day’s work.

A pre-approved Productivity Solutions Grant (PSG) vendor for three years running, we’re no stranger to developing tailored digital solutions to meet the unique challenges of every SME.

During COVID-19, we spearheaded digital transformation across the nation — onboarding over 400 F&B and retail companies onto our digital marketing programme, increasing their brand awareness and sales on online platforms.



  • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
  • Trouble-shoots and solves problems related to hardware, software and network problems
  • Install and maintain workstations, laptops and various hardware such as printers and photocopiers
  • Track and maintain hardware and software inventory
  • Running regular checks on network and data security
  • Perform system backup and recovery
  • Creation and maintenance of email accounts
  • Identifying opportunities to improve and update software and systems
  • Research and evaluate emerging technologies, hardware and software
  • Developing and implementing IT policy and best practices for the organisation
  • Ensure timely notification of serious incidents to management



  • Diploma/Degree in technology or computer science
  • 3-5 years of working experience as an IT personnel
  • Excellent knowledge of technical management, information analysis, servers and of hardware/software systems
  • Good hands-on experience in troubleshooting skills
  • Independent, self-driven and able to work with minimal supervision
  • Good understanding of cyber threats and cyber security would be an advantage