Everything F&B Owners Need to Know about the DBS Resilience Package

July 23, 2020

E-Commerce Website VS Third-Party Marketplace  

If you have landed on this article and are excited to start scrolling through it, one thing is for sure – you are either an aspiring F&B entrepreneur or an F&B business owner. Whether you plan to move your business into the digital space or reach more customers while retaining the existing ones via online food delivery, the next big question is: Should you use a third-party food delivery service or create your own e-commerce platform? In the DBS Resilience Package webinar held on 23 July 2020 (Thursday), our Director and Co-Founder, Jim Giam gave a run-down on the pros and cons of using a third-party marketplace to sell food online.

Granted, third-party marketplaces, such as GrabFood, FoodPanda, and Deliveroo may be a great platform to get you started on your online food business, but in terms of business sustainability, it is not a viable long-term solution due to the high commission fees, limited radius of 3km to 5km for online food delivery, and the lack of data and insight sharing to improve your business model and delivery performance.

Sign up for Our Exclusive Online Food Services Package!

Albeit it may take some time to grow your branding efforts when launching your own online food services platform, but on the bright side, your operating expenses can be reduced and your revenue can increase by leaps and bounds in the long haul with the availability of island-wide delivery option at zero commission. By signing up for FirstCom’s exclusive Online Food Services Package, you can help your business grow its customer base and boost repeat purchases through the points-based loyalty programme. Furthermore, with an administrative dashboard, all food orders, customer details, operating hours, dine-in slots, etc. can be managed in one place. New orders can also be directly fetched from the database and are automatically processed.

Traffic is both an important metric and a key driver of business success – regardless if you are driving online traffic to your website or foot traffic to your restaurant/stall. Over the past few months, we have helped over 200 SMEs in the F&B sector, namely British Hainan, Ichiban Boshi, Wolf Burger, and Tankfully Fresh scale through numerous hurdles, run successful social media and Google marketing campaigns, and build compelling websites to drive more sales.

Support and Bonus Payouts to Fund Your Online F&B Business

There is no better time than NOW to move your offline business to an online environment! With the recent rollout of the F&B edition of DBS Digital Resilience Package (DRP), business owners who have met the prerequisites can launch their online food services business and build their digital presence with a bonus payout of up to S$5,000. Yes, that is right! On top of the S$5,000 payout, there are also other grants, such as the Productivity Solutions Grant (PSG) available to provide up to 80% funding support should you wish to take your F&B business online.

Join over 200 SMEs who have successfully gone digital by clicking here to receive a complimentary consultation with our friendly and well-knowledgeable consultants today!