About

About Us

Firstcom Solutions Pte Ltd started out with the sole purpose of providing reliable services to business owners who do not have the time and resources to take their business online.

Our purpose as your business partner is clear. Six years into our establishment, we have remained steadfast in our goal of empowering our clients to take charge of their internet presence.

We have never stopped investing in our people and business to tackle the expanding needs of our clients. Staying true to our commitment, we have developed and expanded different divisions within the company to provide full-fledged support and solutions.

Over the years, we have built up an enviable portfolio of works and we have served many SMEs, large corporations and organizations in Singapore across various industries and sectors.

We now have a very strong and experienced in house team working together to service both new and existing accounts.

The Firstcom Solutions group of companies were set up to enable us to move beyond basic website development services so as to provide greater expertise and support in different facets of business operations.

Our Team

  • Happy Firstcom Solutions Christmas office photo
  • Happy Firstcom Solutions Christmas office photo

In Firstcom Solutions, our organization structure is as listed below:

  • Designing

    Art Director
    Illustrator
    Web Designer

  • programming

    System Architect
    Web Programmer
    Web Developer
    System Developer

  • Operations

    Accountant
    Administrative Staff
    Admin and Accounts Manager
    HR Executive

  • project & account

    Project Manager
    Account Manager
    Project Executive
    Project Co-ordinator

  • online marketing

    SEO Specialist
    Market Researcher (Industry Focused)
    Website Coding Restructure Programmer

  • Sales

    Account Manager
    Business Manager
    Business Development Executive
    Business Management Consultant
    Sales Executive

Milestones

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2010

Establishment

Firstcom started its business in 2010.

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2011

Partnership

Firstcom acquired Enterprise Dealer Partnership with M1 for SME Segment.

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2012

Achievement

Firstcom acquired 1000 SME clients.
M1 Best Enterprise Fixed Services Partner in 2012

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2013

Recognition

Firstcom identified as Top 500 Promising SME 2013.
Firstcom acquired 2500 SME clients.

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2014

Achievement

Acquired 4500 SME Clients

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2015

Recognition

Awarded Singapore Top SME Achiever Award 2014/ 2015

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2016

Recognition

Awarded as Google Partner

Milestones

  • 2010

    Establishment

    Firstcom started its business in 2010.

  • 2011

    Partnership

    Firstcom acquired Enterprise Dealer Partnership with M1 for SME Segment.

  • 2012

    Achievement

    Firstcom acquired 1000 SME clients.
    M1 Best Enterprise Fixed Services Partner in 2012

  • 2013

    Recognition

    Firstcom identified as Top 500 Promising SME 2013.
    Firstcom acquired 2500 SME clients.

  • 2014

    Achievement

    Acquired 4500 SME Clients

  • 2015

    Recognition

    Awarded Singapore Top SME Achiever Award 2014/ 2015

  • 2016

    Recognition

    Awarded as Google Partner

Values

Our companies are centred on key shared values to propel our business forward. They are Integrity, Commitment, Communication and Empowerment.

  • Integrity

    We emphasise integrity in our business practises. This starts from the first contact we make, by providing a clear explanation of our service coverage and transparent pricing for your consideration. That is the foundation we lay to ensure we deliver on what was promised.

  • Communication

    We want to know about you and your business. We encourage you to share your concerns and opinions. Rest assured that we are committed to giving you professional advice and recommendations. We want your business to feel a strong sense of pride and satisfaction in the final work.

  • Commitment

    People-relation remains the core of our business. We genuinely care about helping your company succeed and we want to ensure your business is well taken care of. Service excellence is what drives our team to go beyond what is expected of them.

  • empowerment

    At the end of the day, we aim to empower businesses and individuals by giving them the right tools and training. We have worked with many tech-savvy clients, and even more who do not know much about IT. Don’t be worried if you don’t know what CMS, Ecomm or Server Hosting means. That is why we are here, to share our knowledge and know-hows with you.

Facility

In January’s 2015, we have shifted to our new office at Kallang Way. Our 14,000 sq ft office is customised to provide our staff a conducive and fun environment to work in and also to provide our clients with a comfortable place for meetings and trainings.